Technical lead Work, Jobs in Fraddon, Con (with Salaries)

Residential Liaison Officer
Correct Contract Services Ltd —St. Columb
- £27,000 - £30,000 a year
- Travel
- Annual leave
- Employee assistance programme
Quick apply
HSEQ Manager - South West
GRS Group —Newquay
- Full-time
- Hybrid work
- Microsoft Office
- Mentoring
- Communication skills
- Employee assistance programme
Quick apply
12d
Head of Customer Insight & Analytics (Part-time / Fractional)
Refined Brands Ltd. —St. Columb
- Full-time
- SQL
- In-person
- Marketing
- Annual leave
- Employee discount
Quick apply
1d
Financial Controller
The NICI Newquay —Newquay
- Full-time
- Hospitality
- Hotel
- Accounting
Quick apply
5d
Head of Customer Data & Analytics
Refined Brands Ltd. —St. Columb
- Full-time
- Hybrid work
- Azure
- SQL
- In-person
- Annual leave
- Employee discount
Quick apply
1d
Head of Technology
Finisterre —Saint Agnes
- Full-time
- ERP systems
- Employee assistance programme
- Employee discount
Quick apply
Lead Geotechnical Engineer
CMS GeoScience Ltd —Falmouth
- From £35,000 a year
- Full-time
- Supervising experience
- Mentoring
- In-person
Quick apply
6d
Occupational Therapist
Cornwall Council —Bodmin
- Full-time
- English
- Master's degree
- Rehabilitation centre
- Annual leave
- Employee discount
Senior Applications Engineer
Assentech Sales Limited —Truro
- From £35,000 a year
- Full-time
- Customer service
- Maintenance
- Assembly
- Free parking
Quick apply
Packaging Shift Lead
St Austell Brewery —St. Austell
- £27,866 - £35,000 a year
- Full-time
- Free parking
- Employee discount
Quick apply
Service Advisor - Mercedes-Benz of Truro
City West Country Ltd —Truro
- Up to £37,500 a year
- Call to connect
- IT
- Employee assistance programme
- Employee discount
Quick apply
[260720C] AP Learning Mentor
ACE Redruth —Pool
- £26,824 - £29,540 a year
- Part-time
- School
- Employee assistance programme
9d
Head of Finance
Origin Coffee —Helston
- Hospitality
- ERP systems
- Accounting
- Annual leave
- Employee assistance programme
11d
Barge Master
Fugro —Falmouth
- Full-time
- Travel
- Leadership
- Communication skills
- Referral programme
Solar Design Engineer - Renewables
Stantec —Truro
- Civil engineering
- Engineering
- No degree
- Annual leave
Shift Lead - Food - Truro Lemon Quay
Marks & Spencer —Truro
- £14.47 an hour
- Full-time
- Customer service
- Employee discount
Dental Nurse Apprenticeship
Skills 4 Group —Falmouth
- £18,200 a year
- No experience needed
- English
- Patient care
Design Engineer II
CooperSurgical —Falmouth
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
Electronic Design Manager
Watson Marlow Fluid Technology Solutions —Redruth
- Hybrid work
- Engineering
- Analysis skills
- C++
- Annual leave
Electronic Design Manager
Watson-Marlow Fluid Technology Solutions —Redruth
- Hybrid work
- Engineering
- Analysis skills
- C++
- Annual leave

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Residential Liaison Officer

Correct Contract Services Ltd -
St. Columb

Quick apply

Job details

Permanent
£27,000 - £30,000 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Referral programme

Full job description

About The Role

Join CCS & Help Shape the Future of Renewable Energy!

Job Purpose

We are looking for a Resident Liaison Officer Retrofit to provide support and guidance to all customers/residents involved in our whole house retrofit programmes. This role focuses on resident and user training, conducting 360 reviews, and educating site and contact centre staff on enhanced profiling and customer engagement. You will be responsible for pre-work meetings, mid-work reviews, and post-work auditing, ensuring effective communication and customer satisfaction throughout the process.

Key Responsibilities

Maintain positive customer engagement by assessing, improving, and implementing contact protocols and profiling processes.
Deliver a high-quality service to both the client and customers, ensuring respect for all individuals and meeting challenges.
Revise and implement systems and procedures to enhance engagement and customer experience in collaboration with management teams
Provide educational opportunities and experiential growth for administrative and trade staff, focusing on a customer-centric approach. Resolve customer objections, complaints, and site-based queries, managing resident perceptions and encouraging buy-in.
Visit customers in their homes to reassure and provide ongoing support.
Lead on CSR activities and social value programmes.
Collaborate with client RLOs and housing teams to manage safeguarding, tailored interventions, and non-access issues
Maintain professional and technical knowledge through workshops, publications, and networks.
Help build a customer-centric focus across CCS.
Travel required across the South/Southwest of the UK, with overnight stays as necessary

Skills/Qualifications

Maintain professional and technical knowledge through workshops, publications, and networks.
Help build a customer-centric focus across CCS.
Travel required across the South/Southwest of the UK, with overnight stays as necessary

Experience Required

Experience in a social housing environment, managing vulnerable customers and working on social housing planned/capital investment programmes.

Personal Attributes

You value honesty and share knowledge for the greater good.
You are committed to continuous improvement and teamwork.
You take responsibility for your work and encourage ownership in others.
You are goal-oriented, striving for both small and large successes.
You are flexible and eager to develop your skills.

About Us

What We Offer

Pension Scheme: Auto-enrolment after probation.
Flexible Annual Leave: Option to buy or sell leave after probation.
Professional Development: Access to in-house and external training.
Employee Assistance Programme: 24/7 support.
Refer a Friend Bonus: Reward scheme for successful referrals.
Parking: Available at office locations.

Why Choose CCS?

Skill Development: Access to training programmes, coaching, and mentoring.

Career Growth: Clear pathways for personal and professional advancement.

Long-Term Contracts: Enjoy stability and job security.

We are an equal opportunities employer, and we welcome applicants no matter what their ethnicity, gender, sexuality, beliefs, or nationality.

Quick apply

Refine Your Search

technical lead jobs in fraddon, con

Residential Liaison Officer

HSEQ Manager - South West

Head of Customer Insight & Analytics (Part-time / Fractional)

Financial Controller

Head of Customer Data & Analytics

Head of Technology

Lead Geotechnical Engineer

Occupational Therapist

Senior Applications Engineer

Packaging Shift Lead

Service Advisor - Mercedes-Benz of Truro

[260720C] AP Learning Mentor

Head of Finance

Barge Master

Solar Design Engineer - Renewables

Shift Lead - Food - Truro Lemon Quay

Dental Nurse Apprenticeship

Design Engineer II

Electronic Design Manager

Electronic Design Manager

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