Client services occupations Work, Jobs in Dudley, Wmd (with Salaries)

Customer Service Advisor
Quanex —Wolverhampton
- Full-time
- Salesforce
- IT
- Communication skills
- Employee assistance programme
Quick apply
Client Experience & Operations Coordinator
Sinclair Day Accountancy Services —Kempsey
- From £25,000 a year
- Full-time
- In-person
- Office experience
- Free parking
- Life insurance
Quick apply
7d
Customer Service Administrator (Fixed Term)
Busch Vacuum Solutions —Telford
- Free parking
- Annual leave
14h
Client Support Executive - Key Accounts
Red Industries —Burntwood
- Up to £27,000 a year
- Full-time
- Sales
- Customer service
- English
- Free parking
Quick apply
Apprenticeship Employer Liaison Co-Ordinator
Chartered Institution of Railway Operators —Stafford
- £28,000 a year
- Full-time
- Hybrid work
- Databases
- Administrative experience
- IT
- Free parking
- Health & wellbeing programme
Quick apply
4d
Contract Support Administrator
Babcock International —Walsall
- Up to £26,000 a year
- Full-time
- Contracts
- Annual leave
Service Adviser
TECS GROUP —Burntwood
- Up to £27,000 a year
- 8 hour shift
- Microsoft Outlook
- Salesforce
- Financial services
- Annual leave
- Referral programme
Quick apply
8h
Driver Partner Experience Executive
Veezu —Solihull
- Full-time
- Communication skills
4d
Sales Support Specialist – Partner Alliance
CSafe Global —Redditch
- Microsoft Powerpoint
- Microsoft Excel
- Salesforce
Quick apply
12d
Contract Liaison Officer (30 hours)
Novus Property Solutions Ltd —Sutton Coldfield
- IT
- Communication skills
- Employee discount
Quick apply
10d
Account Manager
Silmid Limited —Coleshill
- Hybrid work
- Sales
- Customer service
- Organisational skills
- Health & wellbeing programme
- Annual leave
Business Support and Customer Service Specialist
HERMEQ —West Bromwich
- Up to £30,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
Quick apply
14d
Specialist Customer Service Advisor
Cromwell —Dudley
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Employee assistance programme
Aftersales Advisor
BCA —Wolverhampton
- £14.11 an hour
- Monday to Friday
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
4d
Client Relationship Executive
Centrick —Birmingham
- £23,250 - £25,250 a year
- Full-time
- In-person
- Communication skills
- Sick pay
Quick apply
Client Service & Operations Assistant
First Intuition —Birmingham
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
Pre-Implementation Specialist
TrueCommerce —Coventry
- Remote
- Microsoft Office
- Master's degree
- Bachelor's degree
- Employee assistance programme
- Life insurance
Client Services Representative
Moneycorp —Coventry
- Full-time
- Hybrid work
- Customer service
- Word processing
- English
Pensions Customer Services Executive
NFP Corp —Bromsgrove
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Communication skills
- Annual leave
Customer Service Administrator
CML —Telford
- £27,904 a year
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply

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client services occupations jobs near dudley, wmd

Customer Service Advisor

Quanex -
Wolverhampton

Quick apply

Job details

Permanent | Full-time

Benefits

Cycle to work scheme
Company pension
Employee assistance programme

Qualifications

Sage
Salesforce
IT
Account management
Communication skills

Full job description

How the role will make an impact:

We are seeking a Customer Service Advisor to join ERA and explore the needs of our customers and provide solutions from our product offerings. This position is a customer focused role, meaning you will need to be great on the telephone and have a confident and helpful manner. Full training provided; experience of the Hardware industry would be a benefit but not necessary.

Main Tasks & Responsibilities:

Deliver high quality and effective customer service via telephone and email to a range of Key Account customers.
Achieve and surpass the required service targets within the team.
Liaise directly with internal departments to resolve customer issues with a helpful manner.
Identify and provide proactive recommendations to enhance the customer experience.
Achieve set KPI's on a weekly & monthly basis.
Administrative duties relating to processing of customer orders.
Ensure the internal database is up to date and accurate.

Key Skills:

Experience in a Customer Account Management would be desirable.
Great accuracy and attention to detail.
Excellent communication skills both written and verbal.
Commercial acumen with KPI's and order values.
Experience using IT Systems such as SAGE and Salesforce.
A positive and resilient individual who excels at all forms of communication.
A creative and resourceful problem solver.

Key Competencies:

Drives Results - Pays close attention to the customer needs and questions.

Customer Focus - Tailors your approach based on the customer's needs.

Communicates Effectively - Asking questions to gather all the necessary information to resolve the queries correctly.

Benefits

Competitive Salary
25 days holiday plus bank holidays
Holiday purchase scheme
Pension match up to 7%
4 x Salary Life Assurance
Enhanced Maternity, Paternity, Adoption and Shared Parental Leave
Employee Assistance Programme
Cycle to Work Scheme
Free Eye Tests
Volunteering and Team Building Days

About Us:

We are not just another manufacturing company; we are part of something bigger!

We are Quanex, a global, publicly traded manufacturing company serving OEMs in the fenestration, hardware, cabinetry, solar, refrigeration, security, and outdoor products markets.

Our mission is to positively impact our customers, employees and shareholders and put them at the centre of everything we do, through innovation technology and best-in-class customer service.

Health & Safety Responsibilities:

In our company, the health and safety of our employees are our top priorities. We are committed to providing a safe and supportive working environment by adhering to the highest safety standards and regulations. Through comprehensive training, regular safety checks, and open communication, we ensure that every team member feels confident and protected while performing their duties. We continuously strive to minimise risks, promote well-being, and encourage a culture of safety across all levels of our organisation.

Join us, and be part of a team where your safety is as important as your success.

Quick apply

Refine Your Search

client services occupations jobs in dudley, wmd

Customer Service Advisor

Client Experience & Operations Coordinator

Customer Service Administrator (Fixed Term)

Client Support Executive - Key Accounts

Apprenticeship Employer Liaison Co-Ordinator

Contract Support Administrator

Service Adviser

Driver Partner Experience Executive

Sales Support Specialist – Partner Alliance

Contract Liaison Officer (30 hours)

Account Manager

Business Support and Customer Service Specialist

Specialist Customer Service Advisor

Aftersales Advisor

Client Relationship Executive

Client Service & Operations Assistant

Pre-Implementation Specialist

Client Services Representative

Pensions Customer Services Executive

Customer Service Administrator

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