Support analyst Work, Jobs in Kenilworth, War (with Salaries)

1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Leamington Spa
- Full-time
- Azure
- Windows
- Travel
- Annual leave
- Referral programme
Support Desk Analyst (First Line)
British Pregnancy Advisory Service —Warwick
- £30,682 - £33,264 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Administrative experience
- Free parking
- Annual leave
Quick apply
10d
Data Analyst
NBI LLC —Leamington Spa
- £35,000 - £50,000 a year
- Full-time
- Hybrid work
- SQL
- AWS
- Communication skills
Quick apply
4d
Intelligence Analyst
NetWatch Global —Birmingham
- £24,697 a year
- Full-time
- Hybrid work
- English
- Bachelor's degree
- IT
- Store discount
- Health & wellbeing programme
Quick apply
Quality Compliance Analyst
Danfoss —Warwick
- Full-time
- Laboratory experience
- Continuous improvement
- Annual leave
Data Analyst
Smart Parking —Birmingham
- £35,000 a year
- Full-time
- Data analysis skills
- SQL
- Analysis skills
- Free parking
- Store discount
Quick apply
PMO Analyst
Warwickshire Police —Leek Wootton
- £33,603 - £39,276 a year
- Full-time
- Microsoft Office
- Project management
- Travel
2d
Project Support Analyst
Orbit Group —Wainbody
- £31,811 - £38,881 a year
- Microsoft Powerpoint
- Microsoft Excel
- Project management
3d
Junior QA Analyst
Correla —Solihull
- £25,000 a year
- Mentoring
- Communication skills
- SDLC
- Annual leave
10d
Business Analyst
Ormiston Academies Trust —Birmingham
- £50,000 - £60,000 a year
- Analysis skills
- School
- Annual leave
- Employee discount
4d
Business Analyst - Transformation
Alliance Medical Ltd —Warwick
- Full-time
- Analysis skills
- Agile
- IT
Quick apply
IT Support Technician
HomeSite Property & Technology Solutions Ltd —Birmingham
- £28,000 - £34,000 a year
- Full-time
- Hybrid work
- Microsoft Access
- Customer service
- Windows
- Health & wellbeing programme
- Flexitime
Quick apply
13d
Operations Analyst
Xeal Pharma Limited —Birmingham
- £30,000 - £35,000 a year
- Full-time
- ERP systems
- SQL
- Analysis skills
- Free parking
Quick apply
3d
Analyst
ALS —Coventry
- £25,878 a year
- Full-time
- Computer literacy
- English
- Communication skills
- Annual leave
- Employee discount
11d
Investment Portfolio Analyst
National Gas —Warwick
- £41,952 - £49,355 a year
- Overtime
- Hybrid work
- Microsoft Excel
- Continuous improvement
- Communication skills
- Employee assistance programme
IT Helpdesk Analyst
Macfarlane Group —Coventry
- £28,000 a year
- Temporary
- Maintenance
- IT
- AI
- Free parking
- Annual leave
Data Analyst
2 Sisters Food Group —Birmingham
- Full-time
- Hybrid work
- Microsoft Excel
- Bakery
- Organisational skills
- Annual leave
- Employee assistance programme
Future Workforce Analyst
WMGC —Birmingham
- £47,500 a year
- Hybrid work
- CRM software
- SQL
- Analysis skills
Head of Systems Improvement
Automoney Trust Limited —Redditch
- £50,000 - £70,000 a year
- Full-time
- Management
- Maths
- Project management
- Life insurance
Quick apply
12d
Service Desk Analyst
TVS Supply Chain Solutions —Birmingham
- Up to £27,000 a year
- Full-time
- Azure
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
2d

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1st / 2nd Line IT Support Analyst

OneSchool Global United Kingdom
Leamington Spa

Apply Now

Job details

Permanent | Full-time

Benefits

Annual leave
Company pension
Referral programme
On-site parking

Qualifications

Azure
Windows
IT support
IT
Intune

Full job description

OneSchool Global UK has an exciting opportunity for an IT Support Analyst (1st/2nd Line) to join our busy and collaborative IT team, supporting 23 campuses across the UK and our Regional Support Office.
This is a varied, hands-on role where no two days are the same. As part of a supportive helpdesk team, you will provide first and second line technical support, ensuring colleagues and students receive timely, effective assistance across a wide range of systems, devices, and technologies.
The role is based full-time at our Regional Support Office in Warwick (five days per week), delivering both remote and face-to-face support, with occasional travel to campuses to assist with onsite IT needs.
Key Responsibilities

Provide 1st and 2nd line support via phone, email, remote tools, and service desk tickets
Diagnose and resolve hardware, software, and basic network issues across end-user devices
Escalate more complex technical issues to senior engineers where appropriate
Manage incidents and service requests through the ITSM system, ensuring timely updates and resolution
Set up, configure, and maintain laptops, desktops, mobile devices, and peripherals
Support Microsoft 365 services, including user account administration (Azure AD), email, and device management (Intune)
Assist with user onboarding and offboarding, including account creation, device setup, and access permissions
Provide support for classroom technology including AV equipment, printers, and basic connectivity issues
Carry out routine maintenance tasks, software updates, and device lifecycle activities
Maintain accurate documentation and contribute to knowledge base articles
Support IT projects and system rollouts as required

About You

Experience in a 1st or 2nd line IT support role or similar customer-facing environment
Strong troubleshooting skills with the ability to resolve issues efficiently
Confident communicating with non-technical users in a clear and professional manner
Well organised, able to manage multiple tasks and priorities effectively
Takes ownership of tickets through to resolution, ensuring a positive user experience
Comfortable working both independently and as part of a team
Good working knowledge of:
Windows operating systems
Microsoft 365 (including Azure AD, Intune, Exchange)
A proactive attitude and willingness to learn new technologies
Committed to professionalism, data security, and safeguarding standards

What We Offer

Competitive salary, laptop, and on-site parking
25 days annual leave plus bank holidays
Workplace pension and staff referral scheme
A supportive, team-focused working environment
Exposure to a wide range of technologies and opportunities to develop your IT career
Modern, well-equipped office environment

About OneSchool Global
OneSchool Global is one of the world’s largest and most truly global schools, with over 8,000 students, 120+ campuses, and 2,000 staff across 20 countries. In the UK, we operate across 23 campuses.
Early applications are encouraged, and we reserve the right to close the vacancy if a suitable candidate is found.
Safeguarding
OneSchool Global UK is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records, online searches and vetting checks.
We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across the school. This is in line with statutory guidance Keeping Children Safe in Education 2024 and The Education Act 2002, we expect all staff and volunteers to share this commitment

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Refine Your Search

support analyst jobs in kenilworth, war

1st / 2nd Line IT Support Analyst

Support Desk Analyst (First Line)

Data Analyst

Intelligence Analyst

Quality Compliance Analyst

Data Analyst

PMO Analyst

Project Support Analyst

Junior QA Analyst

Business Analyst

Business Analyst - Transformation

IT Support Technician

Operations Analyst

Analyst

Investment Portfolio Analyst

IT Helpdesk Analyst

Data Analyst

Future Workforce Analyst

Head of Systems Improvement

Service Desk Analyst

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