Crm & data officer Work, Jobs in London, Eng (with Salaries)

Data Officer
Felix —London
- £32,000 - £36,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
- Organisational skills
4d
CRM Marketing Officer
University College London —London
- £36,433 - £41,833 a year
- Full-time
- Hybrid work
- Marketing
- Annual leave
- Employee assistance programme
7d
Investigation Officer
Peabody —London
- £44,419 a year
- Hybrid work
- Analysis skills
- Travel
- IT
- Annual leave
11d
ServiceNow CRM Transformation Lead - Managing Consultant
Capgemini Sogeti —London
- Hybrid work
- Sales
- Customer service
- AI
1d
Senior CRM Executive
Missoma —London
- Hybrid work
- Merchandising
- AI
- Communication skills
- Employee discount
- Flexible schedule
Quick apply
Events and Engagement Co-ordinator
Mission 44 —London
- £33,000 a year
- Full-time
- Hybrid work
- Project management
- Agile
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
1h
Data Privacy Officer
Pipedrive —London
- Full-time
- Hybrid work
- English
- Machine learning
- Software development
- Relocation assistance
- Annual leave
Quick apply
5d
Events & Community Fundraising Officer
Rethink Mental Illness —London
- £26,457 a year
- Full-time
- Remote
- CRM software
- Customer service
- Salesforce
- Annual leave
- Employee assistance programme
5d
Selections Officer
The Salvation Army —London
- £39,100 a year
- Full-time
- Microsoft Excel
- SQL
- Analysis skills
11d
Marketing Officer (Performance and Affiliate Marketing)
Imperial College London —South Kensington
- £41,005 - £45,616 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
3d
VP, Wealth and Insurance Solutions - EMEA
Equisoft —London
- Full-time
- Remote
- Oracle
- Sales
- English
- Flexible schedule
- Life insurance
UKVI Compliance & Administrative Review Officer
Regent College London —London
- £42,000 - £50,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
Senior Admissions Officer
Regent College London —London
- Full-time
- Hybrid work
- CRM software
- Microsoft Office
- Continuous improvement
Quick apply
CRM & Loyalty Manager (Maternity Cover FTC)
Loaf —London
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Employee assistance programme
- Employee discount
Employability and Graduate Outcomes – Officer / Team Member
Results Co —Dagenham
- £26,000 - £28,000 a year
- Weekend availability
- Customer service
- Administrative experience
- Bachelor's degree
Quick apply
7d
Revenue Operations (RevOps) Specialist
No Isolation —London
- Hybrid work
- Sales
- Communication skills
7d
Senior Enrolment Officer
Regent College London —London
- £34,000 a year
- Full-time
- CRM software
- Customer service
- Mentoring
Quick apply
Schools & Partnerships Manager UK & Europe
Crimson Education —London
- Full-time
- Remote
- Sales
- Salesforce
- Education
Assistant Vice President - Banking & Wealth Origination
Citi —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
- Employee assistance programme
- Employee discount
Individual Giving Retention Officer
Isabel Hospice —Welwyn Garden City
- £14,933 a year
- Part-time
- CRM software
- Care experience
- Organisational skills
- Employee assistance programme
- Referral programme
6d

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Data Officer

Felix
London

Apply Now

Job details

Full-time
£32,000 - £36,000 a year
4 days ago

Qualifications

CRM software
Microsoft Excel
Data management
Fundraising
Organisational skills

Full job description

Job Title: Data Officer

Reporting to: CRM Manager

Salary Range: £32,000 - £36,000

Contract Type: 12 - Month Fixed Term Contract

Location: Hybrid, London

Hours/Days per week: 35 hours per week, 9am – 5pm, Monday – Friday

Requirements We can only employ applicants who currently have the right to work in the UK. As part of our safer recruitment policy, we do ask questions regarding unspent.

We are Felix

We bring people together to rescue, repurpose, and share surplus food that would otherwise go to waste, turning an environmental problem into a social opportunity.

Together with 16 other independent charities, 18,000 volunteers, and thousands of partners, we are the UK’s food rescue network, supporting 1.5 million people across the country.

We‘re about fuller plates, fuller communities, and fuller lives.

Purpose of the Job

To provide high-quality operational CRM support for Fundraising through the accurate processing, maintenance and validation of supporter data. The role is responsible for ensuring fundraising data is processed efficiently and accurately, supporting fundraising campaigns, CRM administration and data quality, while maintaining compliance with organisational policies and data protection legislation.

Duties and Responsibilities

CRM Administration

Process, import and maintain supporter, donation, event and fundraising data within the CRM system, ensuring records are accurate, complete and processed within agreed service levels.
Prepare, cleanse and validate data files prior to import, identifying formatting issues, duplicate records and data anomalies.
Carry out bulk data updates and routine CRM administration activities to support fundraising operations.
Perform routine CRM housekeeping activities to maintain accurate and reliable supporter records.

Data Quality

Proactively monitor and improve data quality through routine validation, cleansing and identification of incomplete, duplicate or inconsistent data.
Support the ongoing integrity of fundraising data by identifying operational issues and escalating where appropriate.
Ensure data processing activities comply with GDPR, PECR and organisational policies.

Fundraising Operations

Support fundraising campaigns through the preparation of data selections, suppression files and operational reporting.
Assist the CRM Manager with routine CRM activities, fundraising processes and operational support.
Respond to internal CRM administration requests and routine operational data queries, escalating more complex issues where appropriate.

CRM Development & Improvement

Assist with user acceptance testing of CRM enhancements, new functionality and process improvements.
Maintain documentation for CRM administration processes and contribute to the continuous improvement of operational procedures.
Identify opportunities to improve data quality, CRM processes and operational efficiency.

Collaboration

Work collaboratively with colleagues across Fundraising, Marketing, Digital, Finance, Database & Reconciliation and Supporter Care teams to support effective fundraising

Essential Criteria

Experience working within a CRM, fundraising operations or data administration environment.
Experience preparing, cleansing and validating data for import into CRM systems.
Experience processing and maintaining accurate data records.
Experience working with bulk data imports, exports and data manipulation.
Strong Microsoft Excel skills, including formulas, lookups, filtering, sorting and working with large datasets.
Experience identifying and resolving data quality issues.
Understanding of CRM data management principles and fundraising operations.
Knowledge of GDPR, PECR and good data handling practice.
Excellent organisational skills with the ability to manage multiple priorities.
Strong attention to detail and commitment to accuracy.

Equity Diversity Inclusion & Belonging

At Felix, we are committed to promoting equality, diversity, and inclusion in everything we do. We value the unique contributions of every individual and strive to create a respectful, inclusive environment free from discrimination or prejudice. Our commitment extends to all employees, and volunteers, ensuring equal opportunities for everyone, regardless of background or characteristics.

Application procedure

Once you apply you will be directed to our recruitment portal. Please upload your CV and a covering letter outlining your suitability for the role and make sure that they are both uploaded before submitting your application. After you have submitted your application, you have 24 hours in which you can access you application and make edits. We will only consider applications with both CV and cover letter submitted.

Recruitment timeline

We reserve the right to close advertisements early and we might assess candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity.

Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.

Apply Now

Refine Your Search

crm & data officer jobs in london, eng

Data Officer

CRM Marketing Officer

Investigation Officer

ServiceNow CRM Transformation Lead - Managing Consultant

Senior CRM Executive

Events and Engagement Co-ordinator

Data Privacy Officer

Events & Community Fundraising Officer

Selections Officer

Marketing Officer (Performance and Affiliate Marketing)

VP, Wealth and Insurance Solutions - EMEA

UKVI Compliance & Administrative Review Officer

Senior Admissions Officer

CRM & Loyalty Manager (Maternity Cover FTC)

Employability and Graduate Outcomes – Officer / Team Member

Revenue Operations (RevOps) Specialist

Senior Enrolment Officer

Schools & Partnerships Manager UK & Europe

Assistant Vice President - Banking & Wealth Origination

Individual Giving Retention Officer

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