Service coordinator Work, Jobs in Dodington, Som (with Salaries)

Service & Repairs Coordinator
Kitchen Economy & Budd Electrical —Cardiff
- £24,862.50 a year
- Full-time
- CRM software
- Computer literacy
- English
Quick apply
12h
Compliance Coordinator
YeoValley —Highbridge
- £32,176 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Free parking
Quick apply
5d
HR Coordinator
Altrad —Bridgwater
- Microsoft Outlook
- Administrative experience
- Human resources
Quick apply
Site Service Technical Coordinator
Rotamec Ltd —Cheddar
- From £38,000 a year
- Full-time
- Customer service
- Electrical experience
- Driving
- Health & wellbeing programme
- Referral programme
Quick apply
IR Coordinator
Mactech Energy Group —Bridgwater
- £38,000 - £42,000 a year
- Monday to Friday
- Human resources
- Organisational skills
- In-person
8d
Office Coordinator
Confused.com —Cardiff
- Full-time
- Google Suite
- Administrative experience
- Continuous improvement
- Work from home
- Employee assistance programme
Quick apply
8d
Data Management Coordinator
GXO Logistics —Bridgwater
- Up to £37,000 a year
- Full-time
- Continuous improvement
- Annual leave
- Employee discount
1d
Operations and customer service coordinator
Direct Storage —Cardiff
- From £13 an hour
- Part-time
- Computer literacy
- Administrative experience
- Computer skills
Quick apply
1d
H&S Coordinator
Somerset Council —Taunton
- £25,989 - £28,142 a year
- Full-time
- Microsoft Word
- Organisational skills
- Communication skills
- Annual leave
5d
Care Coordinator
ACCESS YOUR CARE LTD —North Somerset
- From £33,149.20 a year
- Full-time
- In-person
- Care plans
- Free parking
- Store discount
Quick apply
13d
Learning and Development Manager
HOST 2 Ltd —Bridgwater
- From £45,000 a year
- Full-time
- Hospitality
- Data analysis skills
- Supervising experience
- Free parking
- Work from home
Quick apply
10d
Hearing Care Assistant – Mobile Care Home Clinics
EliteSight HomeCare —Taunton
- £15 - £18 an hour
- Part-time
- Travel
- Patient care
- In-person
- Annual leave
Quick apply
10d
Assistant Facilities Manager
CBRE —Cardiff
- Full-time
- Microsoft Office
- Administrative experience
- Contracts
Care Coordinator
Helping Hands —Clevedon
- £29,400 a year
- Supervising experience
- Recruiting
- Care plans
- Annual leave
- Employee assistance programme
Quick apply
8d
ACTIVITIES COORDINATOR
Forge Care Homes Ltd —Ely
- From £13.45 an hour
- Full-time
- Team management
- Annual leave
Quick apply
8d
Early Intervention Coordinator
Somerset Council —Taunton
- £17,390 - £19,496 a year
- Hybrid work
- Project management
- Organisational skills
- Annual leave
2d
Administrator/Hire Desk Coordinator - Bridgwater
Hudson Lifting Limited —Bridgwater
- £12.71 - £13.00 an hour
- Monday to Friday
- Customer service
- Administrative experience
- Organisational skills
- Employee assistance programme
Quick apply
Bureau Services Co-Ordinator
Savills —Cardiff
- Full-time
- Organisational skills
- Annual leave
Housing & Community Coordinator
Home4U Cardiff —Cardiff
- £27,500 a year
- Part-time
- In-person
Quick apply
Regional Branch Manager
M Barnwell Services —Clevedon
- £35,000 - £45,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply

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service coordinator jobs near dodington, som

Service & Repairs Coordinator

Kitchen Economy & Budd Electrical
Cardiff

Quick apply

Job details

Full-time
£24,862.50 a year
12 hours ago

Qualifications

CRM software
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Stakeholder liaison
English
Email software
Appointment booking and call handling
Data entry
Customer support
Customer interaction
Phone etiquette

Full job description

Job Overview
We are looking for a highly organised, computer-literate and customer-focused Service & Repairs Coordinator to join our office-based team.

This is a varied coordination role managing multi-channel customer enquiries across phone, email, CRM and supplier portals. You will be a key contact for customers, trade accounts, suppliers and service engineers, helping to ensure enquiries, bookings and follow-up actions are handled accurately and professionally.

The role will mainly involve taking customer calls, booking repairs, updating CRM records, processing payments, managing emails, liaising with suppliers and coordinating work for our service engineers. You will also support wider appliance-related enquiries, including showroom, spares and small appliance repair enquiries.

At peak times, the workload can be fast paced, so the right person will be calm, organised, logical and able to manage multiple tasks while following processes accurately.

Previous appliance, repair or spare parts experience is not essential, as full training will be provided. What matters most is that you are confident with systems, highly organised, methodical and able to take ownership of work from start to finish.

Duties

Manage multi-channel customer enquiries across phone, email, CRM and supplier portals, including repair bookings, service requests, appliance support and general appliance-related queries.
Book and manage repair jobs from initial enquiry through to completion.
Log customer details, product information, fault descriptions, payment status and next actions accurately in the CRM system.
Manage repair and service email inboxes, ensuring enquiries are actioned and followed up promptly.
Take and process customer payments accurately.
Liaise with suppliers regarding repairs, parts, warranty support, pricing, availability and updates.
Use supplier portals to book repairs, upload information, check progress and manage repair administration.
Coordinate repair visits and service work for our service engineers, ensuring they have accurate job information before attending appointments.
Keep customers updated throughout the repair process.
Monitor open repair cases, supplier responses and outstanding follow-up actions.
Build strong working relationships with customers, trade accounts, suppliers, service engineers and internal teams.

Skills

The successful candidate must have:

Strong computer literacy, with confidence using office systems, CRM platforms, booking systems, databases, email and Microsoft Excel. Excellent organisational, multitasking and prioritisation skills, with a structured and methodical approach to work.
Strong attention to detail and accuracy when handling customer records, bookings, payments and follow-up actions.
A logical, practical problem-solving mindset, with the ability to follow processes consistently.
Confidence handling customer calls and emails in a professional, helpful and accurate manner.
A proactive, self-sufficient and customer-focused approach, with the ability to build strong working relationships and stay calm during fast-paced periods.
Previous appliance, repair or spare parts experience is not essential, as full training will be provided.

Pay: £24,862.50 per year

Application question(s):

Are you able to work office-based, Monday to Friday, 9:00am–5:00pm?

Experience:

Computer literacy: 1 year (required)
Customer service:: 1 year (required)
Phone-based customer support: 1 year (preferred)
CRM/database experience:: 1 year (preferred)
Organisation and multitasking: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

service coordinator jobs in dodington, som

Service & Repairs Coordinator

Compliance Coordinator

HR Coordinator

Site Service Technical Coordinator

IR Coordinator

Office Coordinator

Data Management Coordinator

Operations and customer service coordinator

H&S Coordinator

Care Coordinator

Learning and Development Manager

Hearing Care Assistant – Mobile Care Home Clinics

Assistant Facilities Manager

Care Coordinator

ACTIVITIES COORDINATOR

Early Intervention Coordinator

Administrator/Hire Desk Coordinator - Bridgwater

Bureau Services Co-Ordinator

Housing & Community Coordinator

Regional Branch Manager

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