Travel advisor Work, Jobs in Burnopfield, Dur (with Salaries)

Customer Service Agent
Hays Travel —Sunderland
- Remote
- Computer literacy
- Organisational skills
- Communication skills
- Employee discount
10d
People Advisor
The Danesmoor Group —Newton Aycliffe
- From £35,000 a year
- Full-time
- Management
- Microsoft Office
- Travel
- Free parking
- Employee discount
Quick apply
10d
VacancyTitle: Developer Services Support Advisor
Northumbrian Water/Essex & Suffolk Water —Washington
- £28,475 - £33,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Employee assistance programme
7d
Customer Service Advisor
Wave Utilities —Durham
- From £26,634 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
2d
HR Advisor
Darlington Borough Council —Durham
- £30,001 - £41,771 a year
- Full-time
- Presentation skills
- Human resources
- AI
- Annual leave
- Employee discount
9d
Mobile Domestic & Lifestyle Assistant
McCarthy & Stone —Hexham
- £12.85 an hour
- Part-time
- Travel
- In-person
- Employee discount
- Life insurance
Quick apply
6d
Programme Advisory – Business Case & Funding Advisory (Defence Sector)
Turner & Townsend —Newcastle upon Tyne
- Full-time
- Hybrid work
- Management
- Master's degree
- Business development
Quick apply
HR Business Partner - 6-month FTC
Lucy Group Head Office —Newcastle upon Tyne
- Part-time
- Hybrid work
- Travel
- Human resources
- Business
Customer Success Manager
Arctic Wolf —Newcastle upon Tyne
- £28,200 - £63,000 a year
- Full-time
- Sales
- Salesforce
- Travel
- Annual leave
- Employee assistance programme
3d
ER Advisor
Akari Care —Newcastle upon Tyne
- £36,775 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Travel
Quick apply
Contracts Coordinator
Mitie —Newcastle upon Tyne
- Full-time
- Travel
- IT
- Communication skills
SHE Advisor
Joseph Gallagher Limited —Stocksfield
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Service Advisor
Lookers —Newcastle upon Tyne
- £29,000 - £35,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
Quick apply
14h
Apprentice - Customer Service - Central Government
NECSWS —Hartlepool
- Weekend availability
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
Quick apply
Dispenser
Boots —South Hetton
- £16 an hour
- Full-time
- Travel
- IT
- Employee assistance programme
- Employee discount
Customer Account Manager
Foodbuy —Newcastle upon Tyne
- Hospitality
- Travel
- Negotiation
9d
Principal Ecologist /Associate Director - Ecology Newcastle upon Tyne
Jacobs —Newcastle upon Tyne
- Hybrid work
- Travel
- Mentoring
- In-person
- Employee assistance programme
Business Development Manager – Central Europe
Elfab Limited —North Shields
- Oracle
- Sales
- English
Quick apply
Data Engineer (Level II) - BI Developer
Department for Work and Pensions —Newcastle upon Tyne
- £44,447 - £46,547 a year
- Overtime
- Hybrid work
- SQL
- AWS
- Analysis skills
- Annual leave
- Employee assistance programme
7d
Senior Oracle Recruitment Cloud Functional Consultant
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Oracle
- AWS
- Travel
Quick apply
2d

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Customer Service Agent

Hays Travel -
Sunderland

Apply Now

Job details

10 days ago

Benefits

Employee discount

Qualifications

Computer literacy
Organisational skills
Communication skills

Full job description

About Hays Travel

As the UK’s largest independent travel agency, Hays Travel specialise in providing good value, quality holidays alongside excellent customer service. We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, attraction tickets, and more. We have over 460 Branches throughout the UK, a network of personal travel consultants working from home, and a growing independence group and franchise operation. Our Head Office, based in Sunderland, is home to tour operator teams, finance, events, communications, marketing, people/HR, and IT, plus many more. We have been operating for over 40 years and continue to grow each year.

What it’s like to work for us?

Whichever location or department you work in, our people are always at the heart of everything we do. We offer a range of training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hardworking colleagues are extremely important.

Of course, it's not all about work, we're very sociable and there are always lots of team nights-out and company parties. Plus, there are opportunities to travel abroad on educational trips, and you can also take advantage of our colleague discount when booking your own holidays.

Responsibilities

An exciting new role based in our new Customer Support Team has become available. The Customer Support Team provides service to a number of divisions including: Homeworkers, Web , Virtual Call Centre and Independent group Fulfilment.

Working as a Customer Support advisor you will be liaising directly with customers over the phone for any pre-departure queries, amendments to Customers bookings, producing documentation instantly on booking and meeting both customer and agents requirements. You must be performance driven and customer focused, with a positive can-do attitude.

We also have our online support functions which includes engaging with customers via our social media platforms, dealing with Foreign Exchange queries and logging our Trust Pilot reviews.

Competences / Qualifications

Excellent communication, organisational and administration skills
Accuracy and good attention to detail
Ability to work to strict deadlines
Encouraging working attitude and desire to put forward ideas and implement positive changes to working practices as required
Computer literate
Ability to act on own initiative and prioritise workload
Flexibility to suit needs of the business
Motivational and development skills

Specific Duties

To ensure that all bookings are administered professionally and within given timescales
To ensure that all incoming telephone calls are processed on a timely basis and in a first class manner
To ensure e-mails are prioritised and dealt with on a timely basis
Daily/weekly Audit and Exception Reporting
Report any issues/improvements where appropriate
Monitoring and maintaining high productivity

General

To undertake any other duties that may fall into the job criteria
NB – this job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Our values

Our SMILE values are embedded into Hays Travel and always demonstrated to ensure you and all our colleagues work well together. Our SMILE values are:

Supportive
Motivational
Innovative
Loyal
Excellent

Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles

Apply Now

Refine Your Search

travel advisor jobs in burnopfield, dur

Customer Service Agent

People Advisor

VacancyTitle: Developer Services Support Advisor

Customer Service Advisor

HR Advisor

Mobile Domestic & Lifestyle Assistant

Programme Advisory – Business Case & Funding Advisory (Defence Sector)

HR Business Partner - 6-month FTC

Customer Success Manager

ER Advisor

Contracts Coordinator

SHE Advisor

Service Advisor

Apprentice - Customer Service - Central Government

Dispenser

Customer Account Manager

Principal Ecologist /Associate Director - Ecology Newcastle upon Tyne

Business Development Manager – Central Europe

Data Engineer (Level II) - BI Developer

Senior Oracle Recruitment Cloud Functional Consultant

I want to receive the latest job alerts for travel advisor in burnopfield, dur

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