Director of analytics Work, Jobs in Whitefield, Gtm (with Salaries)

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Quick apply
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Head of Product & Digital

Specscart. -
Bury

Quick apply

Job details

Permanent | Full-time

Qualifications

Product Launch Planning
Fashion retail
UX
Conversion optimisation
Software development
UI
AI

Full job description

Specscart – Head of Product & Digital

Location- Bury, Manchester

About Specscart

Specscart is one of the UK’s fastest-growing omni channel eyewear businesses. Since launching, we have:

Served over 500,000 customers
Built our own UK manufacturing and glazing laboratory
Opened multiple retail stores across the UK
Been recognised by the Financial Times FT1000
Been founded by a Forbes 30 Under 30 Europe entrepreneur
Built one of the UK’s fastest prescription fulfilment operations

And, we’re entering one of the most exciting chapters in our journey.

Build the Future of Eyewear Retail

Most e-commerce businesses sell products but at Specscart, we’re solving one of the most complicated customer journeys in retail.

Buying prescription glasses today is unnecessarily complicated. Customers need to understand prescriptions, lens options, coatings, measurements, PDs, frame sizing and hundreds of product combinations before they even reach the checkout.

We believe that shouldn’t be the case. And the mission is simple:

To make buying prescription eyewear as simple as buying a pair of shoes online.

We’re looking for an exceptional Head of Product & Digital to help us achieve exactly that. This isn’t a role for someone who simply wants to manage an e-commerce website. This is an opportunity to redefine an entire industry.

The Opportunity

This is one of the most influential leadership roles within Specscart. You’ll work directly with the Founder & Managing Director and become part of a small Senior Leadership Team responsible for shaping the future of the business. Your mission is to continually simplify the customer journey whilst building one of the world’s best digital eyewear platforms.

What You Will Own

Digital Product

Product strategy and roadmap
Customer journey optimisation
Product discovery
Search and navigation
Checkout experience
UX/UI improvements
AI-powered customer experiences
Product experimentation and innovation

Ecommerce Operations

You’ll own the complete e-commerce experience including:

Product uploads
Product information management
Product categorisation
Digital merchandising
Landing pages
Ecommerce photography
Lifestyle product photography
Product launches
Catalogue quality
Website content related to e-commerce

Commercial Performance

You’ll own and improve:

Website Conversion Rate
Revenue per Visitor
Average Order Value
Customer Lifetime Value
Funnel optimisation
CRO
A/B testing
Customer analytics
Heat maps
Digital performance reporting

Leadership

You’ll build and lead the Product & Digital function.

Working closely with:

Marketing
Technology
Customer Relations
Operations
Retail

Your role is to combine every department’s feedback towards building an outstanding customer experience.

Who We’re Looking For

We’re looking for someone who has 7+ years of experience in Product, Digital, or Ecommerce functions and demonstrated the ability to build, improve and lead exceptional digital customer experiences within a fast growing consumer business.

You’re someone who:

Thinks commercially before tactically.
Is obsessed with customer experience.
Enjoy solving complex problems.
Leads cross-functional teams with confidence.
Uses data to make decisions.
Challenges conventional thinking.
Takes ownership.
Raises standards.

Experience within D2C, retail, fashion, consumer brands or omnichannel businesses will be highly advantageous.

Before You Apply

It’s for someone who wants to fundamentally change how people buy prescription eyewear online.

We’d like you to spend one hour exploring and submit a one-page summary answering one question:

“If you joined Specscart tomorrow, what are the three biggest improvements you would make to our digital customer journey, and why?” And share this on shreya@ specscart.co.uk

If that challenge excites you, we’d love to hear from you.

Work Location: In person

Quick apply

Refine Your Search

director of analytics jobs in whitefield, gtm

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I want to receive the latest job alerts for director of analytics in whitefield, gtm

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