1st line support Work, Jobs in Hugglescote, Lec (with Salaries)

Desktop Support Engineer
Glo-networks Ltd —Derby
- £25,000 - £35,000 a year
- Full-time
- Remote
- Work from home
Quick apply
2nd Line Desktop Support Technician
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Annual leave
Construction Skills Tutor
1st Step Education & Training —Leicester
- £85 - £150 a day
- Part-time
- Carpentry
- Mentoring
- In-person
Quick apply
2d
Junior Application Developer - (3-month fixed term contract)
Potter Clarkson —Nottingham
- Full-time
- Hybrid work
- Azure
- Computer Science
- Engineering
Quick apply
People and Culture Administrator (HR)
Mortgage Advice Bureau —Derby
- Up to £28,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee discount
Quick apply
ICT Technician
Redhill Academy Trust —Arnold
- £21,904.27 - £26,141.85 a year
- School
- Annual leave
- Employee assistance programme
Nursery Housekeeper / Cleaner
Storal —Leicester
- £12.71 an hour
- Part-time
- Cleaning
- School
- Sick pay
Quick apply
End User IT Support Manager
Brush Group —Loughborough
- Hybrid work
- Continuous improvement
- Organisational skills
- Training & development
- Employee assistance programme
- Life insurance
Customer Experience Consultant (Supply Chain Planning)
Maersk —Derby
- Full-time
- Microsoft Word
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
9d
Deskside Engineer 6mth FTC
Lawfront —Nottingham
- Full-time
- Writing skills
- Computer networking
- Communication skills
10d
Children's Residential Support Worker
Bracebridge Children Services —Rugeley
- £25,525.00 - £29,350.50 a year
- Full-time
- Driving
- Care plans
- Communication skills
- Free parking
- Paid training
Quick apply
Lettings and Facilities Assistant
Nova Education Trust —Nottingham
- £16,754 - £17,016 a year
- Customer service
- School
2d
Minibus Driver
Redhill Academy Trust —Radcliffe on Trent
- £12.71 an hour
- School
- Employee assistance programme
Head of Lighting & AV
University of Derby —Derby
- £29,091 - £32,323 a year
- Overtime
- Computer literacy
- University
- Computer skills
Nurse Manager
TFP Fertility —Nottingham
- Weekend availability
- Writing skills
- Project management
- Patient care
9d
Senior Practitioner - Child Sexual Abuse and Harmful Sexual Behaviour Team
Coventry City Council —Coventry
- £45,091 - £52,413 a year
- Call to connect
- Experience working with children
- Free parking
- Annual leave
7d
Lead Tutor (Apprenticeships - Work Skills) - Adult Education Work Skills
Coventry City Council —Coventry
- £33,699 - £39,862 a year
- English
- Business
- Teaching
Childrens Residential Team Leader
Bracebridge Children Services —Rugeley
- £28,041.00 - £33,367.50 a year
- Full-time
- Organisational skills
- Care plans
- Leadership
- Free parking
- Paid training
Quick apply
Operations Crew
Legends Global (Europe) —Derby
- Weekend availability
- Communication skills
Quick apply
4d
Subsidence Claims Handler
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
1h

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1st line support jobs near hugglescote, lec

Desktop Support Engineer

Glo-networks Ltd
Derby

Quick apply

Job details

Permanent | Full-time
£25,000 - £35,000 a year

Benefits

Company pension
Work from home

Qualifications

Jira
TCP
SCCM
BMC Remedy
LAN
Technical support
IT support
DNS
Mac OS
ServiceNow
TCP/IP
Active Directory
VPN

Full job description

At Glo, we believe technology should make life easier — and our Technical Support Team are the people who make that happen. We’re looking for someone who’s friendly, curious, and technically capable; someone who enjoys solving problems, talking to people, and keeping systems running smoothly. If you take pride in doing things properly and delivering support with a smile (even on the busy days), you’ll fit right in.

What You’ll Do

Provide first-line and second-line technical support across Windows, macOS, networking, and common business applications.
Troubleshoot hardware, software, and connectivity issues — getting users back up and running quickly and confidently.
Log, manage, and resolve tickets through our service desk tools (e.g. ServiceNow, Jira, Remedy) with clear and accurate notes.
Set up and maintain user accounts, devices, and permissions, including Active Directory tasks and endpoint configuration.
Support the rollout of updates, deployments, and routine maintenance tasks alongside the wider technical team.
Escalate complex issues appropriately, ensuring smooth handover and great communication throughout.
Contribute to our internal knowledge base by documenting fixes, processes, and best practice.
Deliver excellent customer service — clear communication, patience, and a helpful attitude every time.

What You’ll Bring

Previous experience in an IT support or service desk role.
Strong troubleshooting ability across Windows and macOS environments.
A solid understanding of networking basics (LAN, VPN, DNS, TCP/IP).
Familiarity with Active Directory and common enterprise tools such as SCCM, ServiceNow, Jira, or Remedy.
Good problem-solving skills and a calm, logical approach under pressure.
A genuine desire to help people — clear communication, empathy, and patience are essential.
Willingness to learn, grow, and adapt as new technologies and processes evolve.

Why Work With Glo?

Glo is a people-first IT partner built on clarity, honesty, and high standards. We’re a friendly, tight-knit team with over 30 years’ collective experience — and we take real pride in supporting clients the right way. No jargon, no cutting corners, just dependable service and a supportive environment that helps you grow.

You’ll have the chance to learn from experienced colleagues, strengthen your technical skills, and be part of a business that genuinely values teamwork, trust, and quality service.

Job Types: Full-time, Permanent

Pay: £25,000.00-£35,000.00 per year

Benefits:

Company pension
Work from home

Experience:

MSP: 2 years (required)
1st Line Technical Support: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: Remote

Quick apply

Refine Your Search

1st line support jobs in hugglescote, lec

Desktop Support Engineer

2nd Line Desktop Support Technician

Construction Skills Tutor

Junior Application Developer - (3-month fixed term contract)

People and Culture Administrator (HR)

ICT Technician

Nursery Housekeeper / Cleaner

End User IT Support Manager

Customer Experience Consultant (Supply Chain Planning)

Deskside Engineer 6mth FTC

Children's Residential Support Worker

Lettings and Facilities Assistant

Minibus Driver

Head of Lighting & AV

Nurse Manager

Senior Practitioner - Child Sexual Abuse and Harmful Sexual Behaviour Team

Lead Tutor (Apprenticeships - Work Skills) - Adult Education Work Skills

Childrens Residential Team Leader

Operations Crew

Subsidence Claims Handler

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