Application support analyst Work, Jobs in Wellesbourne, War (with Salaries)

App Support Analyst
TVS Supply Chain Solutions —Birmingham
- Full-time
- Hybrid work
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
14d
Digital and Insights Analyst
National Grid —Warwick
- £54,000 - £63,000 a year
- Hybrid work
- Continuous improvement
- Communication skills
- Analytics
- Annual leave
21h
Junior QA Analyst
Correla —Solihull
- £25,000 a year
- Communication skills
- SDLC
- Annual leave
14d
Head of Systems Improvement
Automoney Trust Limited —Redditch
- £50,000 - £70,000 a year
- Full-time
- Maths
- Continuous improvement
- In-person
- Life insurance
Quick apply
QA Test Analyst
Bibby Financial Services —Banbury
- £40,000 - £46,000 a year
- Full-time
- Agile
- Gym membership
Quick apply
3d
Data Analyst Apprentice
QA Apprenticeships —Birmingham
- £20,000 - £23,000 a year
- Analytics
- Employee discount
14d
Senior Support Analyst
SeadOak —Birmingham
- £26,000 - £30,300 a year
- Weekend availability
- Hybrid work
- Microsoft Outlook
- Windows
- Continuous improvement
- Free parking
- Profit sharing
Quick apply
14d
Technical Business Analyst
Warwickshire Police —Leek Wootton
- £50,949 - £57,186 a year
- Full-time
- Travel
- Conflict management
14h
Business Analyst
Correla —Solihull
- £55,000 a year
- Bachelor's degree
- Organisational skills
- Communication skills
- Annual leave
3h
Analyst - Technical Operations
Homes England —Birmingham
- £30,129 - £35,140 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Annual leave
- Employee assistance programme
12h
Threat Analyst
SCC —Birmingham
- £35,000 a year
- Monday to Friday
- Hybrid work
- Analysis skills
2d
SAP Helpdesk Analyst (111772-0726)
University of Warwick —Coventry
- £26,707 - £30,378 a year
- University
- Organisational skills
- Communication skills
- Annual leave
9d
Junior Business Analyst
Capgemini —Birmingham
- Hybrid work
- Master's degree
- Machine learning
- AI
1d
Property Business Insight Analyst
Orbit Group —Coventry
- £38,238 - £46,736 a year
- Analysis skills
- Leadership
6d
IT Helpdesk Analyst
Macfarlane Group —Coventry
- £28,000 a year
- Temporary
- AI
- Communication skills
- Free parking
- Annual leave
Business Analyst (12-month FTC)
Low Carbon Contracts Company —Birmingham
- £50,000 a year
- Full-time
- Hybrid work
- Writing skills
- Analysis skills
- Continuous improvement
- Annual leave
- Work from home
Quick apply
Vulnerability Management Analyst
Inspired Thinking Group (ITG) —Birmingham
- Full-time
- Hybrid work
- Analysis skills
- Scripting
- Agile
- Employee assistance programme
- Employee discount
Quick apply
13d
M365 Modern Workspace Specialist
Warwickshire Police —Leek Wootton
- £50,949 - £57,186 a year
- Full-time
- Hybrid work
- Continuous improvement
- SharePoint
- Communication skills
3d
Business Analyst
Capgemini —Birmingham
- Hybrid work
- Master's degree
- Machine learning
- AI
2d
Cyber GRC Analyst
CRH International —Birmingham
- Full-time
- Hybrid work
- English
- Conflict management
Quick apply
15h

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App Support Analyst

TVS Supply Chain Solutions -
Birmingham

Quick apply

Job details

Permanent | Full-time
14 days ago

Benefits

Free parking
Health & wellbeing programme
Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee discount
Referral programme
Car scheme
Sick pay
On-site parking

Qualifications

Technical troubleshooting
Incident queue management
Ticket management
Change management
Ticket management systems
Project implementation
Software testing
Application support
Communication skills
Information Technology

Full job description

Job Description:

This role is responsible for the support of several bespoke in house applications that are utilised in warehouse and logistics operations and functions. Providing functional support to the business users for assigned applications and processes, including troubleshooting, working with technical teams ,including a remote centre of excellence, and internal customers to provide quality and timely resolution for all issues raised.

Main Duties & Responsibilities:

Responsible for the maintenance of up-to-date documentation and materials including, work instructions for support related activity.
Recognised across the organisation as a resource for resolving application related issues.
Responsible for small projects.
Quality testing of application changes and bug fixes.
Work with 3rd parties to ensure quality and timely delivery of incident and problem resolution.
Functional support for assigned area/s, using help desk tool to manage tickets. Resolve incidents and manage problems through to resolution.
Communicate effectively with business users, ensuring service level for ticket type is adhered to and escalations are done appropriately.
Build relationships with service providers and developers to ensure ticket resolution is managed efficiently.
Execute testing of bug fixes and Change Requests and document results. Provide sign off confirmation to Business Applications Manager.
Execute system configuration activities and create/maintain related documentation.
Manage small projects (e.g. customer interfaces or individual Change Request) from requirements capture through to successful implementation.
Develop sound understanding of assigned applications/processes including data and configuration in order to provide on-going support in a live environment.
Support Organisation and Change Management, security, training and communication efforts.
Provide roll-out support and training where necessary.
Provide required support of master data requests to Master Data team.

Required Knowledge, Skills, Qualifications, and Experience:

The ideal candidate will have a relevant qualification from Level 3 up to and including degree level in an IT related discipline
Candidates will have an interest in application support, with an inquisitive mind, a desire to analyse issues and have a problem solving mindset.
Excellent written and verbal communication skills

In return for your hard work, we offer excellent career progression opportunities and a professional environment where you can acquire, use, and continue developing your skills.

Your package will include:

Company pension scheme
Company sick pay
25 days annual leave (plus 8 bank holidays)
Holiday buy-back scheme (5 additional days available)
Salary sacrifice car scheme - A cost-effective way to lease a new car via salary sacrifice (subject to meeting minimum earnings eligibility criteria).
Long Service Award scheme
Reward & Recognition scheme
Death in service benefit
Access to over 100 online courses to support your continuous and professional development
Employee benefits platform, offering:
Discounts and offers for a range of recognisable brands and outlets
Employee Assistance Service
Advice and life coach portal with tips on mindfulness and meditation
Free onsite parking

At TVS SCS we encourage and support our employees to realise their potential. They are empowered to take initiative and achieve high impact results that really make a difference to our business and our customers.

If you require any adjustments to allow you take a full and active part in the selection process, please notify us as part of your application. Please note TVS Supply Chain Solutions is an Equal Opportunities Employer.

TVS have signed the Armed Forces covenant and are a forces friendly employer.

Benefits:

Additional leave
Company pension
Cycle to work scheme
Health & wellbeing programme
Referral programme
Sick pay

Work Location: Hybrid remote in Birmingham (West Midlands)

Quick apply

Refine Your Search

application support analyst jobs in wellesbourne, war

App Support Analyst

Digital and Insights Analyst

Junior QA Analyst

Head of Systems Improvement

QA Test Analyst

Data Analyst Apprentice

Senior Support Analyst

Technical Business Analyst

Business Analyst

Analyst - Technical Operations

Threat Analyst

SAP Helpdesk Analyst (111772-0726)

Junior Business Analyst

Property Business Insight Analyst

IT Helpdesk Analyst

Business Analyst (12-month FTC)

Vulnerability Management Analyst

M365 Modern Workspace Specialist

Business Analyst

Cyber GRC Analyst

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