It Work, Jobs in Derby, Eng (with Salaries)

Desktop Support Engineer
Glo-networks Ltd —Derby
- £25,000 - £35,000 a year
- Full-time
- Remote
- Work from home
Quick apply
IT Service Support Analyst
Derby City Council —Derby
- £30,024 - £32,597 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
2d
IT Support Technician
Equip Outdoor Technologies UK —Alfreton
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
6d
Property Repairs Helpdesk Supervisor – CAS-2
Nacro —Derby
- £31,982 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
7d
Mathematics & Information Technology Tutor
Kaplan International —Nottingham
- £35,000 - £37,000 a year
- Full-time
- English
- University
- Teaching
- Annual leave
- Employee discount
Quick apply
9d
IT TECHNICIAN
Commercial IT Recycling LTD —Nottingham
- £12.71 - £13.50 an hour
- Part-time
- Schematics
- Maintenance
- Microsoft Office
- Free parking
Quick apply
IT Support Technician
Howes Percival —Leicester
- Customer service
- English
- Microsoft Office
- Employee discount
3d
IT Infrastructure Field Support Engineer
Eurofins UK Forensic Services —Tamworth
- Monday to Friday
- Customer service
- Laboratory experience
- Travel
- Free parking
- Annual leave
Quick apply
9h
End User IT Support Manager
Brush Group —Loughborough
- Hybrid work
- Organisational skills
- IT
- Employee assistance programme
- Life insurance
7d
SENIOR LEAD (IT Systems Administration)
NEBOSH —Leicester
- £47,383.50 a year
- Full-time
- Hybrid work
- Azure
- SharePoint
- IT
- Annual leave
- Employee assistance programme
13d
IT Project Analyst
Rolls-Royce —Derby
- Full-time
- Annual leave
- Employee assistance programme
2d
IT Support Manager
Propel Holdings UK Limited —Nottingham
- Hybrid work
- Supervising experience
- IT
- Leadership
8d
IT Security Analyst
Cooper Parry —Derby
- Full-time
- Azure
- English
IT Infrastructure Network Engineer I
LKQ Corporation —Tamworth
- Full-time
- IT
- Linux
- Annual leave
- Employee assistance programme
23h
M3 CloudSuite Systems Administrator & IT Support Engineer
Natural Innovations —Beeston
- Computer Science
- Microsoft Office
- Mentoring
Quick apply
Senior Technical Support Analyst
NEXT —Leicester
- From £37,816 a year
- Full-time
- Scripting
- Communication skills
- Time management
- Free parking
- Employee discount
8d
IT Change and Release Lead
Sciensus —Burton-On-Trent
- Azure
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
8d
IT Analyst II - Manufacturing Applications
Caterpillar —Desford
- £41,593 - £50,000 a year
- Full-time
- Oracle
- SQL
- Analysis skills
- Annual leave
5h
AV Technical Support Officer
Loughborough University —Loughborough
- £29,588 - £34,610 a year
- Full-time
- Hybrid work
- University
7d
Technical Support
20i Ltd —Mansfield
- £25,000 a year
- Weekend availability
- Computer Science
- Customer service
- JavaScript
- Free parking
Quick apply

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Desktop Support Engineer

Glo-networks Ltd
Derby

Quick apply

Job details

Permanent | Full-time
£25,000 - £35,000 a year

Benefits

Company pension
Work from home

Qualifications

Jira
TCP
SCCM
BMC Remedy
LAN
Technical support
IT support
DNS
Mac OS
ServiceNow
TCP/IP
Active Directory
VPN

Full job description

At Glo, we believe technology should make life easier — and our Technical Support Team are the people who make that happen. We’re looking for someone who’s friendly, curious, and technically capable; someone who enjoys solving problems, talking to people, and keeping systems running smoothly. If you take pride in doing things properly and delivering support with a smile (even on the busy days), you’ll fit right in.

What You’ll Do

Provide first-line and second-line technical support across Windows, macOS, networking, and common business applications.
Troubleshoot hardware, software, and connectivity issues — getting users back up and running quickly and confidently.
Log, manage, and resolve tickets through our service desk tools (e.g. ServiceNow, Jira, Remedy) with clear and accurate notes.
Set up and maintain user accounts, devices, and permissions, including Active Directory tasks and endpoint configuration.
Support the rollout of updates, deployments, and routine maintenance tasks alongside the wider technical team.
Escalate complex issues appropriately, ensuring smooth handover and great communication throughout.
Contribute to our internal knowledge base by documenting fixes, processes, and best practice.
Deliver excellent customer service — clear communication, patience, and a helpful attitude every time.

What You’ll Bring

Previous experience in an IT support or service desk role.
Strong troubleshooting ability across Windows and macOS environments.
A solid understanding of networking basics (LAN, VPN, DNS, TCP/IP).
Familiarity with Active Directory and common enterprise tools such as SCCM, ServiceNow, Jira, or Remedy.
Good problem-solving skills and a calm, logical approach under pressure.
A genuine desire to help people — clear communication, empathy, and patience are essential.
Willingness to learn, grow, and adapt as new technologies and processes evolve.

Why Work With Glo?

Glo is a people-first IT partner built on clarity, honesty, and high standards. We’re a friendly, tight-knit team with over 30 years’ collective experience — and we take real pride in supporting clients the right way. No jargon, no cutting corners, just dependable service and a supportive environment that helps you grow.

You’ll have the chance to learn from experienced colleagues, strengthen your technical skills, and be part of a business that genuinely values teamwork, trust, and quality service.

Job Types: Full-time, Permanent

Pay: £25,000.00-£35,000.00 per year

Benefits:

Company pension
Work from home

Experience:

MSP: 2 years (required)
1st Line Technical Support: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: Remote

Quick apply

Refine Your Search

it jobs in derby, eng

Desktop Support Engineer

IT Service Support Analyst

IT Support Technician

Property Repairs Helpdesk Supervisor – CAS-2

Mathematics & Information Technology Tutor

IT TECHNICIAN

IT Support Technician

IT Infrastructure Field Support Engineer

End User IT Support Manager

SENIOR LEAD (IT Systems Administration)

IT Project Analyst

IT Support Manager

IT Security Analyst

IT Infrastructure Network Engineer I

M3 CloudSuite Systems Administrator & IT Support Engineer

Senior Technical Support Analyst

IT Change and Release Lead

IT Analyst II - Manufacturing Applications

AV Technical Support Officer

Technical Support

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