Proactive problem manager telecoms Work, Jobs (with Salaries)

Telecoms Team Manager / Field Manager
GNS Installs —Bristol
- £33,000 - £38,000 a year
- Full-time
- Customer service
- Administrative experience
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Quick apply
Senior Delivery Manager (i.AI)
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- £61,620 - £68,570 a year
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- Presentation skills
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Centre Manager
Cubo Work —Edinburgh
- £35,000 a year
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- Hospitality
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Distribution Account Manager
Ericsson —London
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Durrants —Newcastle upon Tyne
- £50,000 - £55,000 an hour
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- Bachelor's degree
- Travel
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- Sick pay
Quick apply
9d
Lead Policy Analyst
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VodafoneThree - Affiliates Specialist
Vodafone —London
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Small Works Projects Manager
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Small Works Projects Manager
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Quick apply
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Commercial Insights Manager
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Senior Risk & Assurance Manager
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Senior Talent Partner, i.AI
Department for Science, Innovation & Technology —London
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10d
Business Support Administrator - Office-based
Fone Trading Zone Ltd —Derry
- £25,000 - £30,000 a year
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- Microsoft Excel
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Quick apply
IT 1st Line Support (UK)
Sign Language Interactions Ltd —Glasgow
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- Microsoft Excel
- Azure
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Quick apply
13d
Mission Control Coordinator
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Quick apply
10d
Utilities Administrator
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- £13 - £14 an hour
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- Microsoft Excel
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5d
Billing Operations Coordinator
wavenet —Canterbury
- Full-time
- Microsoft Excel
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Senior Design Coordinator
United Infrastructure —London
- Full-time
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Mission Control Coordinator (Maternity Cover)
ITS Technology Group Limited —Warrington
- Full-time
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Quick apply
10d
Data and BI Engineer
Sabio Group —London
- Full-time
- Hybrid work
- Azure
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- Annual leave
- Life insurance
Quick apply

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Telecoms Team Manager / Field Manager

GNS Installs
Bristol

Quick apply

Job details

Full-time
£33,000 - £38,000 a year

Qualifications

Operations management
Customer service
Administrative experience
Team management
Organisational skills
Business coaching
Leadership
Communication skills
Time management

Full job description

We are seeking a Team Manager to lead, support, and develop a team of field engineers. You'll be a key player in ensuring operational efficiency, maintaining high standards of quality and safety, and fostering a positive team environment.

Key Responsibilities:

Team Leadership and Support: Coach and mentor your team, ensuring they meet mandatory performance and quality standards. You'll build strong working relationships, provide a supportive environment, and manage performance issues through clear communication and documentation.
Operational Oversight: Manage daily operations, ensuring your team is on-site at their first job by 8 a.m. and that all jobs are completed efficiently. You will be the point of contact for customer service issues, working to resolve problems and avoid on-the-day failures. You'll also manage job priorities for pre-fix crews and ensure all necessary provisions are in place for second visits.
Quality and Safety Management: Conduct regular field visits and spot checks to drive quality, safety, and compliance. You'll complete audits to document visits and manage any non-conformance issues using notice of improvement forms.
Logistics and Auditing: Oversee team logistics, including ensuring timely stock pre-orders and attending replenishment days. You'll also conduct bi-weekly spot checks on vehicles and tools to enforce high housekeeping standards and ensure all monthly audits are completed accurately.
Financial and Brand Responsibility: Make sound financial decisions that align with company goals. You will be pivotal in maintaining team morale and protecting the company's brand, actively seeking new ideas to support growth and ensuring new processes are followed.
Any other duties commensurate with the requirements of the role

Candidate Requirements

Essential Skills and Qualifications:

Leadership and Coaching: Proven ability to lead and motivate a team, fostering a positive and productive work environment.
Customer Service Skills: Strong communication and problem-solving abilities to handle customer issues and turn around potential service failures.
Organizational Skills: Excellent time management and organizational skills to manage team schedules, job priorities, and administrative tasks effectively.
Technical Knowledge: Superior knowledge of installation processes and technical skills to support and coach engineers.
Proactive Mindset: A self-starter who takes initiative, drives continuous improvement, and can bring new ideas to the table.
Communication: Clear and effective communication skills, both verbal and written, for team discussions and official documentation.

Desirable Experience:

Field Operations Management: Previous experience managing a team of field engineers or contractors.
Quality and Safety Auditing: Experience conducting field audits and managing compliance with quality and safety standards.
Logistics and Fleet Management: Familiarity with managing vehicle and tool audits, and coordinating stock and inventory needs.

MONDAY - SATURDAY 8AM - 5PM

Job Type: Full-time

Pay: £33,000.00-£38,000.00 per year

Work Location: On the road

Quick apply

Refine Your Search

proactive problem manager telecoms jobs

Telecoms Team Manager / Field Manager

Senior Delivery Manager (i.AI)

Centre Manager

Distribution Account Manager

SHEQ Advisor

Lead Policy Analyst

VodafoneThree - Affiliates Specialist

Small Works Projects Manager

Small Works Projects Manager

Commercial Insights Manager

Senior Risk & Assurance Manager

Senior Talent Partner, i.AI

Business Support Administrator - Office-based

IT 1st Line Support (UK)

Mission Control Coordinator

Utilities Administrator

Billing Operations Coordinator

Senior Design Coordinator

Mission Control Coordinator (Maternity Cover)

Data and BI Engineer

I want to receive the latest job alerts for proactive problem manager telecoms

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