Customer service coordinator Work, Jobs in Waltham, Ess (with Salaries)

Customer Service Coordinator
Hill Group UK —Waltham Abbey
- Computer literacy
- Organisational skills
- Computer skills
- Employee discount
Hire & Sales Coordinator
GAP Group —London
- Full-time
- Sales
- Organisational skills
- Communication skills
13d
Receptionist/Centre coordinator - fixed term contract (18 months)
Acuity Services —Canary Wharf
- £35,000 a year
- Full-time
- Microsoft Word
- Google Suite
- Microsoft Outlook
Quick apply
14d
Senior Service Coordinator
NES SECURITY —London
- £24,420.00 - £35,787.80 a year
- Full-time
- Microsoft Outlook
- Customer service
- Organisational skills
Quick apply
2h
CUSTOMER EXPERIENCE & ECOMMERCE COORDINATOR: LONDON,SOHO
Aubin & Wills —London
- From £30,000 a year
- Full-time
- Microsoft Word
- In-person
- Communication skills
- Employee discount
Quick apply
Customer Experience Coordinator
Splend —London
- Weekend availability
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Client Services Coordinator
RGH‑Global Limited —London
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- Front desk
Customer Success Coordinator - AudioSalad (London)
AudioSalad —London
- Full-time
- Hybrid work
- Spanish
- Software troubleshooting
- Organisational skills
Quick apply
Membership Services Coordinator (Member Relations)
The British Museum —London
- £31,979 a year
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Training & development
- Annual leave
- Employee assistance programme
4d
Travel & Customer Service Coordinator
Suvoda —London
- Part-time
- Remote
- Spanish
- English
- Hotel
Quick apply
Patient Services Co-ordinator (GP Receptionist/Administraton) Self-Employed Contractor
St John's Way Medical Centre —London
- £525 a week
- Temporary
- Computer literacy
- GP surgery experience
- Administrative experience
Quick apply
13d
Insurance Works Administrator / Project Coordinator
Stanley James projects —Ingatestone
- £14 - £17 an hour
- Part-time
- Hybrid work
- Microsoft Outlook
- Maintenance
- Construction experience
Quick apply
Apprentice Hire & Sales Coordinator
GAP Group —London
- £16,224 - £17,860 a year
- Full-time
- Sales
- Computer skills
- Communication skills
- Annual leave
Quick apply
Customer Service Coordinator (Technical)
Hi Spec Motorsport Ltd —Dartford
- £27,000 - £29,000 a year
- Full-time
- Engineering
- Organisational skills
- In-person
- Free parking
Quick apply
Remote Administrative Coordinator
Best-of-Life —London
- Remote
- CRM software
- Sales
- Administrative experience
Quick apply
5d
Client Services Coordinator
S&P Global —London
- Hotel
- Continuous improvement
- Travel
- Annual leave
- Employee discount
Customer Assistance Coordinator - Roadside
Allianz —Croydon
- £27,013.60 a year
- Weekend availability
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
3d
Service Coordinator
Vision Voice —London
- Microsoft Word
- CRM software
- Communication skills
Event Coordinator
Sodexo —London
- £30,000 a year
- Full-time
- Microsoft Powerpoint
- Organisational skills
- Employee assistance programme
Quick apply
11d
Customer service , Call Centre Repairs Co-Ordinator
Sustain Heat ltd —Watford
- £25,000 - £30,000 a year
- 8 hour shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
13d

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customer service coordinator jobs near waltham, ess

Customer Service Coordinator

Hill Group UK
Waltham Abbey

Apply Now

Job details

Permanent

Benefits

Employee discount

Qualifications

Report writing
Stakeholder collaboration
Computer literacy
Stakeholder liaison
Internal department liaison
Microsoft Office Suite
Organisational skills
Construction contractor coordination
Project schedule tracking
Computer skills
Customer support
Customer interaction
Multidisciplinary collaboration
Household contractor coordination
Communication skills
Project progress tracking
Time management

Full job description

At Hill, we take pride in the aftercare we provide long after keys are handed over. As our Customer Service Coordinator, you’ll be a key part of the team making sure our customers get the smooth, timely support they expect from a 5-star housebuilder.

You’ll be responsible for logging and tracking customer defects, coordinating operatives and subcontractors, and ensuring professional communication with customers and internal teams every step of the way.

What you’ll do:

Log all customer defects and end-of-defect (EOD) works accurately and in line with Hill procedures
Schedule work for in-house and third-party operatives, tracking completion against deadlines and KPIs
Maintain internal systems and ensure all records are accurate and up to date
Monitor open tasks and escalate issues to avoid delays
Liaise with Production, Sales, Technical and Commercial teams to support the Customer Journey
Respond to customer queries clearly, promptly and professionally
Generate contra charge letters and follow up as needed to support recovery
Review and challenge quotes from suppliers and operatives when appropriate
Provide regular reports and updates for clients and internal stakeholders
Ensure compliance with health and safety procedures, including risk assessments and lone working

What we’re looking for:

Experience in customer service or coordination roles
Strong written and verbal communication skills
High attention to detail and confidence managing systems and records
Excellent organisational and time management skills
Proficient in Microsoft Office and confident using IT systems
A proactive, problem-solving mindset and positive attitude
Team player who can work independently and adapt under pressure
Knowledge of health and safety procedures is helpful

What you’ll get:

26 days holiday
Private healthcare and wellbeing platform
Hill Incentive scheme and retail discounts
Volunteering days and continuous learning opportunities
A high-performing and supportive team culture
competitive salary and package

Why Hill?

At Hill, we offer more than just a job — we offer the opportunity to make a real and lasting impact. Every person here contributes to delivering sustainable, high-quality homes and shaping vibrant communities across the UK.

Our culture is underpinned by our values:

Ambition – we set bold goals and support each other to exceed them
Impact – we focus on delivering meaningful outcomes
Agility – we move quickly, adapt confidently, and embrace change
Collaboration – we work together to achieve more, sharing success along the way

As a privately owned business, we’re able to move with pace and purpose. We invest in people, support career growth, and empower individuals to lead from wherever they stand. Hard-working, driven people thrive here — and are recognised for what they deliver and how they deliver it.

Join Hill and be part of a forward-thinking, values-led team. Together, we’re not just building homes — we’re building a lasting legacy.

We are proud to be a Disability Confident Employer. We welcome applications from all backgrounds and can provide adjustments throughout the recruitment process.

Apply Now

Refine Your Search

customer service coordinator jobs in waltham, ess

Customer Service Coordinator

Hire & Sales Coordinator

Receptionist/Centre coordinator - fixed term contract (18 months)

Senior Service Coordinator

CUSTOMER EXPERIENCE & ECOMMERCE COORDINATOR: LONDON,SOHO

Customer Experience Coordinator

Client Services Coordinator

Customer Success Coordinator - AudioSalad (London)

Membership Services Coordinator (Member Relations)

Travel & Customer Service Coordinator

Patient Services Co-ordinator (GP Receptionist/Administraton) Self-Employed Contractor

Insurance Works Administrator / Project Coordinator

Apprentice Hire & Sales Coordinator

Customer Service Coordinator (Technical)

Remote Administrative Coordinator

Client Services Coordinator

Customer Assistance Coordinator - Roadside

Service Coordinator

Event Coordinator

Customer service , Call Centre Repairs Co-Ordinator

I want to receive the latest job alerts for customer service coordinator in waltham, ess

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