Technology infrastructure & security occupations Work, Jobs in Witham St Hughs, Lin (with Salaries)

3rd Line Infrastructure Engineer
Computacenter —Nottingham
- Overtime
- Azure
- Communication skills
Platform Engineering Manager
Anglian Water Services Ltd —Lincoln
- From £64,000 a year
- Full-time
- Leadership
- Work from home
Systems Development Officer
Mansfield District Council —Mansfield
- £28,598 - £33,699 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
11h
Senior Integration Engineer
RSM UK —Nottingham
- Full-time
- Hybrid work
- Azure
16h
Integration Specialist
Gallagher —Meadows
- £85,500 - £166,500 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Engineering
- Flexible schedule
Application Packager (SC Cleared)
Computacenter —Nottingham
- Full-time
- Azure
- AWS
- Travel
IaaC Automation Engineer
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- Analysis skills
- Continuous improvement
- In-person
Quick apply
Integration Solution Architect
Boots —Nottingham
- Full-time
- Employee assistance programme
- Employee discount
Senior AWS Data Platform Engineer (Fixed Term Contract)
Microlise —Nottingham
- From £55,000 a year
- SQL
- Employee assistance programme
- Employee discount
Network & Telecommunications Specialist
Sherwood Forest Hospitals NHS Foundation Trust —Sutton-In-Ashfield
- £57,528 - £64,750 a year
- Full-time
4d
Infrastructure Engineer
HM Revenue and Customs —Nottingham
- £37,682 - £40,705 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Communication skills
- Work from home
14d
IT Engineer
Thera Trust —Grantham
- £32,705.97 a year
- Work from home
4d
Telecommunications Engineer
National Grid Electricity Distribution —Lincoln
- £55,835 a year
- Communication skills
- Free parking
- Annual leave
Quick apply
2d
Systems Engineer (Security Remediation & Patching)
TheNottingham —Nottingham
- £50,000 - £55,000 a year
- Hybrid work
- Continuous improvement
- Communication skills
Applications Analyst
Sherwood Forest Hospitals NHS Foundation Trust —Sutton-In-Ashfield
- £39,959 - £48,117 a year
- Full-time
- AI
11d
Network Field Installation Engineer
Luminor3 (Formerly NodeOne) —Nottingham
- £32,000 - £35,000 a year
- Full-time
- English
- Analysis skills
- Driving
- Flexitime
- Work from home
Quick apply
Technical Consultant (Warehouse Management Systems)
THOMAX TECHNOLOGY —Nottingham
- £40,000 - £55,000 a year
- Full-time
- Hybrid work
- Databases
- Analysis skills
- Travel
- Health & wellbeing programme
- Flexitime
Quick apply
1d
Network Deployment Engineer
Thrive —Mansfield
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- Communication skills
Quick apply
Managing Consultant – Cyber Security
RSM UK —Nottingham
- Full-time
- Hybrid work
12d
Systems and SharePoint Manager
UK Atomic Energy Authority —West Burton
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
- Annual leave
- Employee assistance programme
11d

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technology infrastructure & security occupations jobs near witham st hughs, lin

3rd Line Infrastructure Engineer

Computacenter -
Nottingham

Apply Now

Job details

Full-time

Qualifications

Microsoft Windows Server
Authentication
Technical troubleshooting
Technology infrastructure experience
Azure
Incident queue management
Incident documentation
DHCP
Service restoration
IT permissions management
IT support
Technical support incident logging
DNS
Customer support
VMWare
IT incident logging
Root cause analysis
Incident log maintenance
Communication skills
Microsoft Azure
PowerShell scripting
vSphere
PowerShell
Intune

Full job description

Location: UK - Nottingham, UK - Hatfield, UK - Milton Keynes | Job-ID: 215299 | Contract type: Standard | Business Unit: Information Technology

Life on the team

3rd Line Support Analyst – Wintel AD

Competitive Salary + on-call, + overtime + comprehensive and flexible benefits

Hatfield, Nottingham or Milton Keynes (full-time in office)

Must be SC Cleared, or willingness to undertake

Multiple Opportunities

A number of fantastic opportunities have arisen for 3rd Line Infrastructure Support Analyst to join our 3rd line support team based at one of our Secure delivery locations (Nottingham, Hatfield or Milton Keynes)

The successful candidate will join our shared delivery team supporting multiple customers, providing proactive and reactive support of the estate management, including resolution of incidents, root cause analysis and completion of change requests.

The roles will focus on incidents, increasing the first time fix rates, ensuring SLA’s are met, and wider call management.

What you’ll do

Technical 80%

Call and incident Management
Respond to service calls and resolve incidents to ensure SLA targets are achieved
Increase the First Time Fix rate
Adhere to escalation procedures
Assist with technical escalations for other team members
Monitor call queue and follow up with specialist support teams for resolution
Adhere to customer’s and Computacenter’s Security Policies

Administration 20%

Participate in team and sector meetings
Utilise the relevant ITSM tool suite to monitor progress of all incidents
Ensure accurate completion of all incident records and associated paperwork
Monitor and update the call management system as required
Assist with SLA reporting

What you’ll need

5+ years' experience managing, maintaining, configuring and troubleshooting large scale hybrid environments
3+ years' experience with Microsoft Windows Server Operating Systems, Windows Active Directory and Entra ID, VMware/Hyper-V
Currently holds SC or above clearance level.
Has a good understanding of ITIL Service Operations; Incident, Request, Problem & Change Management as it relates to a support role
Able to communicate clearly with peers as well as management
Self-driven and resourceful to achieve goals independently as well as work well in groups
Flexibility to adjust to changing requirements, schedules and priorities
The ability to socialize ideas, make recommendations and gather team consensus to move forward
Excellent communication, writing, meeting facilitation skills
Technical qualifications, i.e. Microsoft Windows Server, Vmware Vsphere, Microsoft Azure Services
Familiarity of PowerShell to accomplish tasks and provide reporting

Desired:

In depth experience in a 3nd Line Support capacity, with demonstrable experience of resolving incidents in complex environments
Good understanding of supporting server infrastructure within a hybrid ( multi-platform ) environment
Management of Microsoft Windows Server within a hybrid environment
Expert in providing operational support for identity services including Authentication, Authorization, Access, Federation
Accurate and logical problem solving skills
Ability and desire to excel in a team environment
Active Directory deployment/configuration/troubleshooting skills, including Group Policy
Entra ID authentication service and access control including conditional access policies / enterprise application deployment
Supporting Microsoft Windows Networking Services such as DNS/DHCP
Managing Anti-Virus services and reporting

Advantageous:

Modern Device management (Intune, Workspace One)
Azure Privileged Identity Management and Identity Governance
Hold Windows Server Hybrid Administrator Associate Certification (AZ-800 / AZ-801)
Hold Microsoft Identity and Access Administrator Certification (SC-300)
Converged technologies (Simplivity, UCS)
Virtualisation (VMware, Hyper-V)

About us

Computacenter is a leading independent provider of IT infrastructure services, with about 21,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.

We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.

Interested in joining a company with a strong sense of community?

We’re growing. We’re hiring. We encourage. We empower. We support.
#winningtogether #peoplematter

Apply Now

Refine Your Search

technology infrastructure & security occupations jobs in witham st hughs, lin

3rd Line Infrastructure Engineer

Platform Engineering Manager

Systems Development Officer

Senior Integration Engineer

Integration Specialist

Application Packager (SC Cleared)

IaaC Automation Engineer

Integration Solution Architect

Senior AWS Data Platform Engineer (Fixed Term Contract)

Network & Telecommunications Specialist

Infrastructure Engineer

IT Engineer

Telecommunications Engineer

Systems Engineer (Security Remediation & Patching)

Applications Analyst

Network Field Installation Engineer

Technical Consultant (Warehouse Management Systems)

Network Deployment Engineer

Managing Consultant – Cyber Security

Systems and SharePoint Manager

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