Systems analyst Work, Jobs in Trimdon, Dur (with Salaries)

1st/2nd Line Support Analyst
Ramsdens Financial Ltd —Stockton-on-Tees
- From £15.18 an hour
- Full-time
- Windows
- Microsoft Office
- SQL
- Employee assistance programme
- Employee discount
Quick apply
Senior HR MI, Systems & Analytics Analyst
Sopra Steria —Newcastle upon Tyne
- Up to £52,000 a year
- Hybrid work
- Analysis skills
- Travel
- Human resources
- Annual leave
Insights Analyst
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £34,765 - £41,375 a year
- Part-time
- Analysis skills
- Presentation skills
- Analytics
8d
Resource Planning Analyst
HM Land Registry —Sherburn ED
- £32,119 a year
- Part-time
- Customer service
- Analysis skills
- Presentation skills
- Annual leave
5d
Integrations & Systems Analyst
HC-One - IT —Darlington
- £45,000 a year
- Full-time
- Analysis skills
- Travel
Quick apply
7d
IT Hardware Asset Analyst
Newcastle Building Society —Newcastle upon Tyne
- Full-time
- Analysis skills
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
3d
Senior Insights Analyst
Admiral Slots —Gateshead
- £45,000 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- SQL
- Employee discount
- Referral programme
Quick apply
Analyst: Application Testing
Norton Rose Fulbright —Newcastle upon Tyne
- Computer Science
- Engineering
- SQL
Portfolio Analyst and Stakeholder Manager
Animal and Plant Health Agency —Newcastle upon Tyne
- £42,665 - £46,765 a year
- Part-time
- Microsoft Powerpoint
- Management
- Presentation skills
- Annual leave
- Employee discount
14d
Analyst (Cyber Security) or Senior Analyst (Cyber Security)
Durham University —Durham
- £27,319 - £37,694 a year
- Full-time
- Hybrid work
- University
12d
Service Desk Analyst
Norton Rose Fulbright —Newcastle upon Tyne
- Full-time
- Hybrid work
- Azure
- Windows
- Communication skills
Senior Performance Analyst
Cabinet Office —Newcastle upon Tyne
- £57,204 - £63,953 a year
- Full-time
- Presentation skills
- Leadership
- Communication skills
- Annual leave
11d
Business and Data Reporting Analyst (12-month FTC)
Norton Rose Fulbright —Newcastle upon Tyne
- Microsoft Word
- Analysis skills
12d
IT Service Delivery Analyst
South Western Railway —South Bank
- Full-time
- Continuous improvement
- Mentoring
- Employee discount
4d
Senior Analyst: Application Support
Norton Rose Fulbright —Newcastle upon Tyne
- SQL
Clinical Analyst -UK
GeneDx —Newcastle upon Tyne
- £89,000 - £108,000 a year
- Remote
- Doctoral degree
- English
- Microsoft Office
Analyst: Application Support
Norton Rose Fulbright —Newcastle upon Tyne
- Customer service
- SQL
Analytical Chemist
Viswa Lab Singapore Pte Ltd —Redcar
- From £27,000 a year
- Full-time
- Engineering
- Laboratory experience
- Master's degree
- Free parking
Quick apply
Service Charge Analyst
hireful —Stockton-on-Tees
- £35,000 - £36,000 a year
- Hybrid work
- Travel
- Annual leave
- Employee discount
Quick apply
10d
BPL - Relationship Support Executive
Barclays —Sunderland
- Computer skills
- Communication skills
4d

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1st/2nd Line Support Analyst

Ramsdens Financial Ltd -
Stockton-on-Tees

Quick apply

Job details

Permanent | Full-time
From £15.18 an hour

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

IIS
Windows
Microsoft Office
SQL
Active Directory
VPN

Full job description

About the company

Ramsdens is a trusted and expanding multi-service retailer offering Travel Money, Jewellery, Gold buying and Loan Services; we have over 160 High Street stores in England, Scotland and Wales. We are proud to have been named one of the Sunday Times Best Places to Work 2026, reflecting our commitment to creating an exceptional workplace where people feel valued, supported and able to thrive.

We are looking to recruit a 1st & 2nd line IT support analyst working in our Teesside head office

Benefits

Competitive market rates of pay
Monthly pay
Bonus Scheme
28 days holiday increasing to 33 (with service)
Birthday Holiday
Company Pension Scheme
Staff Discount scheme
Comprehensive induction programme
Opportunities for staff development
Employee Recognition Scheme
Fully supported Employee Assistance Programme and access to our 24/7 well-being portal
Fully inclusive family friendly policies.

Job responsibilities

We are looking for a 1st & 2nd line IT support analyst to join our team onsite in Teesside. This is a key role providing responsive and efficient IT support.

Key Duties and Tasks:

To report to the RFL IT Support Manager.
To analyse and resolve day to day technical problems in support of the RFL.
To log all support calls and prioritise them accordingly.
To progress project work as allocated by the IT Support Manager.
To maintain currency on all Ramsdens systems.
To escalate issues to the IT Support Manager.
Ensure that departmental SLAs are achieved.
To maintain a broad knowledge of state-of-the-art technology, equipment, and/or systems.
To substitute for other team members in periods of their absence.
To conduct new branch installations.
To visit Ramsdens sites where physical first-hand assistance is required.
To act as a point of escalation for issues raised by other team members.
To perform other related duties as assigned by the RFL IT Support Manager and RFL Directors

Person Specification

Essential

Software Knowledge

Demonstrate sound ability to support Windows desktop environments.
Have sound knowledge of current Windows user operating systems.
MS Office (various versions).

Hardware Knowledge

PC break fix.
Routers
Wi-Fi
Printers
LANs
WANs
Firewalls

Support Environment

High standards of efficiency and determination.
Show awareness of business operating processes.
Sound capability handling support calls.
Proven ability to handle high levels of call volumes.

Communication

Able to give and take clear instruction in various forms, i.e. verbal, e-mail
Capable of demonstrating good listening skills.
Able to solve problems with both staff and users alike, through effective communication.
Take pride in personal presentation

Desirable

Software Knowledge

Terminal Server (RDP) users
SQL database.
IIS Websites
MS Active Directory
Microsoft Servers

Hardware Knowledge

VPNs

Support Environment

Experience using case logging systems
Handling cash balancing issues in a retail environment

You must be willing to work 37.5 hours per week. (5 days per week Monday to Saturday)

This is an opportunity to pursue a career in a business named in the Sunday Times Best place to Work 2026 list and voted Employer of the Year (in the coveted NPA Awards) 2023. Ramsdens care about their employees and personal development. If you desire to work for a company that gives job security and satisfaction, a company that offers career progression, then you have found the right business in Ramsdens.

91% of staff say their branch/department is a happy place to work
95% of staff believe they have job security
85% of the staff said they look forward to coming to work and are enthusiastic about the job they do

If you wish to be considered for this position, please click the apply now button.

Pay: From £15.18 per hour

Work Location: In person

Quick apply

Refine Your Search

systems analyst jobs in trimdon, dur

1st/2nd Line Support Analyst

Senior HR MI, Systems & Analytics Analyst

Insights Analyst

Resource Planning Analyst

Integrations & Systems Analyst

IT Hardware Asset Analyst

Senior Insights Analyst

Analyst: Application Testing

Portfolio Analyst and Stakeholder Manager

Analyst (Cyber Security) or Senior Analyst (Cyber Security)

Service Desk Analyst

Senior Performance Analyst

Business and Data Reporting Analyst (12-month FTC)

IT Service Delivery Analyst

Senior Analyst: Application Support

Clinical Analyst -UK

Analyst: Application Support

Analytical Chemist

Service Charge Analyst

BPL - Relationship Support Executive

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