Liaison Work, Jobs in Tallington, Lin (with Salaries)

Customer Liaison Officer
Mears Group —Peterborough
- Up to £28,186.33 a year
- Monday to Friday
- Communication skills
- Annual leave
- Employee assistance programme
6d
Agricultural Liaison Officer
Dalcour Maclaren —Stamford
- Annual leave
- Employee assistance programme
Quick apply
8h
Occupational Therapy Assistant
Cambridgeshire and Peterborough NHS Foundation Trust —Peterborough
- £28,392 - £31,157 a year
- Full-time
- Driving
- Travel
- Organisational skills
12h
Assistant Psychologist
Cambridgeshire and Peterborough NHS Foundation Trust —Peterborough
- £32,073 - £39,043 a year
- Full-time
- Research
- Teaching
12h
Support Time Recovery Worker
Cambridgeshire and Peterborough NHS Foundation Trust —Peterborough
- £28,392 - £31,157 a year
- Full-time
- Travel
12h
Pastoral Support & Student Liaison Manager
Cambridge Regional College —Huntingdon
- £39,401 a year
- Full-time
- Team management
- Recruiting
- Training & development
- Free parking
- Employee discount
13h
Liaison and Diversion Practitioner - Police Custody
Norfolk & Suffolk Foundation Trust —Wymondham
- £39,959 - £48,117 a year
- Full-time
- No degree
- Travel
- Annual leave
- Employee discount
4d
Head of Data
Cambridgeshire and Peterborough NHS Foundation Trust —Huntingdon
- £66,582 - £77,368 a year
- Full-time
- Analysis skills
- Training & development
- Analytics
4d
Customer Service & Operations Manager
Soane Britain —Park
- Full-time
- Continuous improvement
- Organisational skills
- Leadership
10d
Customer Relations Manager
The Amwell Care Home —Melton Mowbray
- Up to £40,000 a year
- Full-time
- CRM software
- Business development
Quick apply
10d
Senior Community Nurse / District Nurse
Cambridgeshire and Peterborough NHS Foundation Trust —Peterborough
- £39,959 - £48,117 a year
- Part-time
- Case management
- Travel
- Patient care
6h
Fulfilment Operative and Customer Services Assistant
IV Creative Ltd —Sleaford
- £12.71 an hour
- Overtime
- Computer literacy
- Warehouse experience
- Computer skills
- Free parking
Quick apply
14d
Training Coordinator - Electrical
The Bedford College Group —Corby
- £33,048 - £41,085 a year
- Full-time
- Business development
- Mentoring
- Training & development
- Annual leave
Commercial and Customer Experience Manager
The Core at Corby Cube —Corby
- £36,500 a year
- Weekend availability
- Bar
- Management
- Business development
- Flexible schedule
Quick apply
Applied Principal Psychologist
Cambridgeshire and Peterborough NHS Foundation Trust —March
- £66,582 - £77,368 a year
- Full-time
- Management
- Research
- Communication skills
- Work from home
12h
Tax Manager
Compare the Market —Peterborough
- Full-time
- Hybrid work
- Mentoring
- AI
- Tax experience
5d
ECC NEC Project Manager
Mace —Peterborough
- Full-time
- Hybrid work
- Oracle
- Team management
- Construction experience
Consultant Psychiatrist in Community Old Age Psychiatry - Fenland
Cambridgeshire and Peterborough NHS Foundation Trust —March
- £109,725 - £150,569 a year
- Full-time
- Management
- Research
- Mentoring
4d
Food and Beverage Supervisor
Kettering Park Hotel & Spa —Kettering
- Part-time
- Serving
- Management
- Hotel
- Annual leave
- Employee assistance programme
Quick apply
On Track Plant Specialist- Peterborough
Network Rail —Peterborough
- £35,582 - £46,909 a year
- Full-time
- Maintenance
- Mentoring
- Annual leave
- Employee discount
14d

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liaison jobs near tallington, lin

Customer Liaison Officer

Mears Group -
Peterborough

Apply Now

Job details

Permanent
Up to £28,186.33 a year
6 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Paid volunteer time
Car scheme
Sick pay

Qualifications

Driving Licence
Report writing
Stakeholder liaison
Microsoft Office Suite
Complaint handling
Tenant engagement
Customer interaction
Communication skills

Full job description

Annual salary: up to £28,186.33

REQ0038906

Contract Type:

Permanent

Business Area:

Housing Repairs and Maintenance

Location:

Peterborough - Manasty Road

Annual salary: up to £28,186.33

Customer Liaison Officer

Peterborough

£28,186.33 per annum, plus company van and fuel card

Full time - Permanent – 42.5hrs per week Monday – Friday 8am till 5pm

About the role:

As a Customer Liaison Officer, you will be the key link between residents, the Council, and operational teams, ensuring customers are informed, supported, and engaged throughout planned and responsive maintenance works. You'll manage customer enquiries and complaints, coordinate communication activities, gather feedback, and help deliver excellent customer service. Working closely with colleagues across the branch, you'll promote resident engagement, support social value initiatives, maintain accurate records, and ensure customer needs remain at the heart of service delivery.

Role responsibilities

Act as an ambassador for Mears and the Council and support customer engagement activities across all work streams; planned and responsive works.
Work with the Council to support their resident engagement programme, attending resident meetings/consultation activities as necessary.
Work with supervisors to ensure that appropriate consultation and communication with residents is undertaken, in their homes or during specific events, providing a point of contact during planned works and ensuring that feedback is obtained on works completion.
Provide support and feedback to the Helpdesk, taking escalated calls as appropriate.
Provide a single point of contact for customer and client throughout the complaint process, investigating issues, providing full responses or information within target times.
Ensure that lessons learned from complaints, and complaint resolution actions are recorded and acted upon throughout the branch.
Escalate any concerns about work processes, behaviour, safeguarding to the appropriate manager.
Ensure all related policy, process and procedures are fully adhered to, and maintain accurate and relevant complaint, customer satisfaction and feedback records using company systems providing reports for the Council as required.
Review, coordinate and monitor all customer related tasks and communication materials as appropriate.
Support delivery of customer training, including standards and safeguarding, to operational teams and subcontractors.
Act as a champion for social value, supporting the branch in specific activities and recording and promoting achievements.
Provide administrative support across the office team and work closely to support other colleagues as required.

Key Criteria

Previous experience in a customer facing role with experience in the above duties
Proactive in supporting colleagues, sharing knowledge, and contributing to team objectives while maintaining a positive and adaptable attitude.
Demonstrated ability to manage enquiries, resolve issues promptly, and maintain high levels of customer satisfaction in fast-paced environments.
Skilled in verbal and written communication, including drafting professional correspondence, formal letters, and clear reports for diverse audiences.
Experienced in handling sensitive situations, mediating disputes, and achieving mutually beneficial outcomes with residents and stakeholders.
Able to work under pressure, adjusting priorities to meet changing deadlines and project requirements.
Previous experience managing documentation, maintaining accurate records, and ensuring compliance with organisational standards.
Ability to use of Microsoft Office Suite (Word, Excel, Outlook) and other digital platforms for scheduling, reporting, and communication.
UK Full Driving licence.

Benefits we can offer you.

Company Sick Pay
Life Assurance (2x annual salary)
5% employee and 3% employer pension contribution with People pension
25 days annual leave plus bank holidays
Family friendly policies including enhanced maternity (14 weeks full pay, 12 weeks half pay and 13 weeks statutory pay), paternity (2 weeks full pay) and adoption leave
Employee Assistance Programme - free confidential support and counselling available
Mears Rewards offering discounts and cashback at leading retailers including travel, household items and shopping
Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
Volunteering leave – up to two days per year to support community initiatives
Cycle to Work Scheme
Share save scheme
Recognition and long service awards
Buy up to 5 days holiday each year depending on length of service
Learning and development opportunities
Career progression opportunities across Mears Group
Occupational health support
Green car scheme with Tusker after successful probation period
We have a range of internal forums that Aline with our company core values and beliefs including Mears Men, Women’s Heath, Pride at Mears, R.E.A.C.H, Women Operative support, Armed Forces, Women in Leadership, Diverse

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

Apply or to discuss your application further; contact:

Francesca Swan ([email protected])

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Apply Now

Refine Your Search

liaison jobs in tallington, lin

Customer Liaison Officer

Agricultural Liaison Officer

Occupational Therapy Assistant

Assistant Psychologist

Support Time Recovery Worker

Pastoral Support & Student Liaison Manager

Liaison and Diversion Practitioner - Police Custody

Head of Data

Customer Service & Operations Manager

Customer Relations Manager

Senior Community Nurse / District Nurse

Fulfilment Operative and Customer Services Assistant

Training Coordinator - Electrical

Commercial and Customer Experience Manager

Applied Principal Psychologist

Tax Manager

ECC NEC Project Manager

Consultant Psychiatrist in Community Old Age Psychiatry - Fenland

Food and Beverage Supervisor

On Track Plant Specialist- Peterborough

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