Patient systems Work, Jobs in Middlesbrough, Eng (with Salaries)

NHS 111 Health Advisor
Practice Plus Group IUC —Stockton-On-Tees
- £12.71 - £16.33 an hour
- Computer literacy
- Organisational skills
- Computer skills
- Paid training
- Annual leave
8d
Case Note Picker, Filer, Driver
InBond Limited —Stockton-on-Tees
- Up to £26,920 a year
- Weekend availability
- Customer service
- Computer literacy
- Driving
- Free parking
- Health & wellbeing programme
Quick apply
8d
Adult & Paediatric Crisis Worker-Teesside (0 hours)
Mountain Healthcare —Middlesbrough
- £40.24 - £47.55 an hour
- 8 hour shift
- Patient care
- Cleaning
- Computer skills
- Annual leave
Quick apply
5d
Ward Team Administrator
Tees, Esk and Wear Valleys NHS Trust —Middlesbrough
- £25,760 - £27,476 a year
- Full-time
- Microsoft Office
- Administrative experience
- Supervising experience
10d
Revenues and Benefits Assessors - 12months FTC
NECSWS —Hartlepool
- £26,227.50 a year
- Full-time
- Hybrid work
- Computer literacy
- Mentoring
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
Endoscopy Booking/Clerical Officer
North Tees and Hartlepool NHS Foundation Trust —Hartlepool
- £25,760 - £27,476 a year
- Full-time
- Front desk
- Communication skills
9d
Relief Worker
The Riverside Group —Middlesbrough
- £15.40 an hour
- Part-time
- Microsoft Word
- Computer literacy
- Communication skills
Patient Support Coordinator
Curaleaf International —Sunderland
- Full-time
- Hybrid work
- Computer skills
- Communication skills
- Free parking
- Life insurance
Quick apply
Delivery Driver
Well Pharmacy —Middlesbrough
- £12.76 an hour
- Customer service
- Communication skills
- Employee discount
12d
Healthcare Apprentice
Forwardstart Training —Middlesbrough
- £8 - £10 an hour
- Computer literacy
- Patient care
- Organisational skills
- Free parking
Quick apply
Healthcare Assistant
Priory —Darlington
- £13.45 an hour
- Weekend availability
- Patient monitoring
- Patient care
- Care plans
- Free parking
- Annual leave
Quick apply
Patient Contact Centre Advisor
Spire Healthcare —Seaham
- £12.76 an hour
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
- Free parking
- Annual leave
Clinical Diagnostic Liaison (CDL) - Ohio
Amplity Health —Cleveland
- £170,000 - £180,000 a year
- Full-time
- CRM software
- Doctoral degree
- Master's degree
Nursing
Prestwick care homes —Middlesbrough
- £25,420.00 - £48,949.36 a year
- Medication administration
- Patient monitoring
- Writing skills
Quick apply
Staff Nurse North Ormesby
Diaverum —Middlesbrough
- Up to £35,944 a year
- English
- Patient care
- Communication skills
- Referral programme
Team Administrator
Tees, Esk and Wear Valleys NHS Trust —Northallerton
- £25,760 - £27,476 a year
- Full-time
- Microsoft Office
- Administrative experience
- Supervising experience
- Annual leave
- Employee discount
3d
Staff Nurse North Ormesby (Part-time)
Diaverum —Middlesbrough
- Up to £35,944 a year
- English
- Patient care
- Communication skills
- Referral programme
Bank Housekeeper
Tees, Esk and Wear Valleys NHS Trust —Middlesbrough
- £25,272 a year
- Part-time
- Computer literacy
- Hotel
- Communication skills
4d
Staff Nurse (Part time)
Diaverum —Middlesbrough
- £29,995 - £35,944 a year
- Part-time
- English
- Patient care
- Communication skills
- Referral programme
Quick apply
Staff Nurse
Diaverum —Middlesbrough
- £29,995 - £35,944 a year
- Full-time
- English
- Patient care
- Communication skills
- Referral programme
Quick apply

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NHS 111 Health Advisor

Practice Plus Group IUC -
Stockton-On-Tees

Apply Now

Job details

Permanent
£12.71 - £16.33 an hour
8 days ago

Benefits

Paid training
Cycle to work scheme
Annual leave
Company pension
Employee discount

Qualifications

Care record keeping
Clinical record keeping
Computer literacy
GCSE
Case note recording
Organisational skills
Computer skills
Phone triage
Patient record updating

Full job description

About The Role

UNLOCK YOUR BEST WORK LIFE + MAKE A DIFFERENCE EVERY TIME

Ready to take the next step in your career and make a real impact every day? This is your chance to train to be a Health Advisor and work in our vibrant 111-contact centre. If you're calm under pressure, empathetic, and passionate about providing vital care and support, we want to hear from you.

In this role, you will be at the forefront of helping people in need, guiding them through critical decisions with care and professionalism. You will triage a variety of calls, provide accurate assessments, and offer non-clinical advice using the NHS Pathways System.

To gain a better insight into the role, please click on the link to watch a video of a what a typical call might be like - simulation call

Employee Wellbeing and Benefits

At Practice Plus Group, we value and invest in our team. Here are some of the amazing benefits you’ll enjoy when you join us:

33 days annual leave, increasing with service up to 36 days per year (including bank holidays) to help you recharge.
Paid training and continuous learning opportunities to grow your career.
Competitive pension scheme with Scottish Widows or the Peoples Pension.
Salary Finance: Access to salary advances, loans, and government benefits.
Discounts & Perks: Enjoy exclusive discounts, including Blue Light Card, Costco membership, and more!
Cycle to Work Scheme, Eye Care Vouchers, and Holiday Sell-Back options for your convenience.
Wellbeing Support: Free 24/7 counselling and advice helpline, including free premium access to Headspace to support mental wellbeing.

Plus, we offer a range of additional benefits to enhance your lifestyle and wellbeing. For more details on our full benefits package, click here

Pay Rates

£12.71 per hour (7am-11pm)

£15.78 per hour (11pm-7am)

Enhanced rate of £16.33 per hour when working between Friday 18:00 to Monday 7:00am.

Please note that the weekend rate is a none contractual incentive for working unsociable hours and you will be paid £12.71 during your training.

Working Hours

We have a selection of different shift patterns to offer that is based on 24-37.5 hours per week.

Please note that this role cannot be worked remotely, and you must be able to attend shifts in our 111- contact centre: Cavendish House, Teesdale Business Park, Stockton-on-Tees, TS17 6QY.

Training and Development:

We offer extensive, fully paid training to equip you with the skills to become a qualified Health Advisor and learn the advanced NHS 111 triage tool.

Schedule:

Monday 7th September (Monday- Friday, 09:30am – 5pm for 4 weeks)

Monday 5th October (Monday- Friday, 09:30am – 5pm for 4 weeks)

It is essential that you can commit to the training every day
You will be required to complete assessments and call audits throughout the training process. Successfully passing these is necessary to remain in the role. If you fail to pass after your second attempt, you will no longer be able to continue with the position.
After training, you will receive ongoing support to ensure you’re ready to be signed off as a fully accredited Pathways Health Advisor.

Please click here for further information: NHS 111 Health Advisor Journey

What you'll be doing

As a fully trained Health Advisor, no day is the same. You will be using the NHS 111Pathways system to assess patients over the phone and direct them to the most appropriate care. Although we are a non-emergency service, you may also need to deal with emergency calls from time to time and to arrange for 999 services if required. You will receive full support from your team and managers.

Some of your responsibilities will be:

Initial Contact: You will be the first point of contact for patients, providing time-critical advice.
Triage Calls: You’ll assess and prioritise a wide range of calls based on urgency.
Using NHS Pathways System: Ensuring safe and effective assessments by using the NHS Pathways system to guide decisions.
Non-clinical Advice: Provide guidance to patients regarding their symptoms and next steps in their care.
Accurate Documentation: Ensure accurate, clear, and detailed records of all calls for continuity of care.

What we’ll look for in you

We are looking for caring, compassionate but also driven professionals who can help us drive our vision for a fair and inclusive healthcare access to all.

We are seeking professionals who have:

Emotional Resilience: Ability to manage difficult or distressed patients, especially in high-pressure situations.
Clear Communication: Ability to explain medical instructions and guidance in an easy-to-understand manner.
Decision-Making: Good judgment skills to assess patient conditions and provide accurate advice.
Attention to Detail: Meticulous in documenting and ensuring accurate patient information is provided.
Organizational Skills: Capable of managing multiple cases and prioritizing urgent calls.
IT Skills: Comfortable using computer systems and software, with the ability to quickly adapt to new tools and technologies
GCSE/Functional Skills English and Maths (or equivalent).

Apply Now

Refine Your Search

patient systems jobs in middlesbrough, eng

NHS 111 Health Advisor

Case Note Picker, Filer, Driver

Adult & Paediatric Crisis Worker-Teesside (0 hours)

Ward Team Administrator

Revenues and Benefits Assessors - 12months FTC

Endoscopy Booking/Clerical Officer

Relief Worker

Patient Support Coordinator

Delivery Driver

Healthcare Apprentice

Healthcare Assistant

Patient Contact Centre Advisor

Clinical Diagnostic Liaison (CDL) - Ohio

Nursing

Staff Nurse North Ormesby

Team Administrator

Staff Nurse North Ormesby (Part-time)

Bank Housekeeper

Staff Nurse (Part time)

Staff Nurse

I want to receive the latest job alerts for patient systems in middlesbrough, eng

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