1st line support Work, Jobs in Stannington, Nl (with Salaries)

1st Line Support Engineer
SBK Computers —Chesterfield
- From £28,089 a year
- Full-time
- Azure
- Windows
- Microsoft Office
- Free parking
- Employee discount
Quick apply
8h
Caretaker
Tinsley Meadows Primary Academy —Sheffield
- £26,402 - £28,598 a year
- Part-time
- Maintenance
- Supervising experience
- First Aid Certification
Quick apply
Care Assistant Doncaster Evenings 3-10pm
Visiting Angels South Yorkshire —Doncaster
- From £13.50 an hour
- Part-time
- In-person
- Care plans
- Communication skills
- Paid training
- Health & wellbeing programme
Quick apply
4d
Level 1 Helpdesk Engineer
FluidOne —Sheffield
- Full-time
- Customer service
- Windows
- Computer networking
- Employee assistance programme
Operations Coordinator
The Workforce Development Trust —Sheffield
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
7d
Level 3 Teaching Assistant
Phillimore Community Primary School —Sheffield
- From £13.69 an hour
- Part-time
- Experience working with children
- Organisational skills
- In-person
- Health & wellbeing programme
Quick apply
3rd Line Service Desk Engineer
Millgate —Sheffield
- £30,000 a year
- Full-time
- Azure
- In-person
Quick apply
HR Manager
Rotherham Metropolitan Borough Council —Rotherham
- £51,537 - £54,495 a year
- Full-time
- School
Part time Admin Assistant
St Joseph's Catholic Voluntary Academy —Matlock
- £10,115 - £10,436 a year
- Part-time
- Customer service
- Administrative experience
- Organisational skills
- Employee assistance programme
Pupil and Family Support Co-ordinator
Oldham Council —Oldham
- £29,341 - £32,567 a year
- School
NetSuite System Administrator
MetroRod Ltd —Macclesfield
- £50,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
14d
Research Associate - Specialism in Wetlab with potential Bioinformatics experience
University of Sheffield —Sheffield
- £38,784 - £41,064 a year
- Full-time
- Hybrid work
- Doctoral degree
- Research
- University
- Annual leave
- Employee discount
7d
Restaurant Manager
Legends Global (Europe) —Sheffield
- Weekend availability
- Hospitality
- Customer service
- POS
Quick apply
9d
Research Associate - Specialism in Bioinformatics with potential Wetlab experience
University of Sheffield —Sheffield
- £38,784 - £41,064 a year
- Full-time
- Hybrid work
- Doctoral degree
- Research
- University
- Annual leave
- Employee discount
7d
Cleaner in Charge
The Bramble Academy —Mansfield
- £5,816 - £5,907 a year
- Part-time
- Cleaning
- School
- Free parking
- Annual leave
Registered Nurse
Hill Care —Bakewell
- £22 an hour
- 8 hour shift
- Medication administration
- Supervising experience
- Mentoring
- Free parking
- Flexible schedule
Quick apply
4d
Teaching Assistant & Higher Level Teaching Assistant
Outwood Grange Academies Trust —Wakefield
- Part-time
- Maths
- Experience working with children
- Free parking
- Employee assistance programme
6d
Vehicle Maintenance Technician
FedEx EU —Rotherham
- £21.70 an hour
- Full-time
- Maintenance
- Driving
- Welding
- Free parking
- Employee assistance programme
Engineering Design Manager
Tameside Council —Tameside
- £51,356 - £54,495 a year
- Call to connect
- Bar
- Civil engineering
- English
14d
IT Technical Support
Yorkshire Premier Meat —Pontefract
- £28,000 - £31,000 a year
- Full-time
- In-person
- Free parking
- Employee discount
Quick apply
9d

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1st Line Support Engineer

SBK Computers
Chesterfield

Quick apply

Job details

Permanent | Full-time
From £28,089 a year
8 hours ago

Benefits

Free parking
Company pension
Company events
Employee discount
On-site parking

Qualifications

Technical troubleshooting
Desktop support
Customer service call handling
Cloud infrastructure
Azure
Hardware repair
Incident queue management
Ticket management
Case record updates
Microsoft Office Suite
Windows
Technical support
Microsoft Office
Network infrastructure
Computer hardware
Ticket management systems
Technical support incident logging
Network support
Customer support
VMWare
Customer interaction
IT incident logging
Application support
Incident log maintenance
Communication skills
Microsoft Azure
Active Directory

Full job description

We are looking to develop our current team with the addition of a passionate 1st Line Technical Support Engineer who is keen to learn and grow with the business. As a 1st line technical support engineer, you will be responsible for providing remote support for IT infrastructure, cloud hosting & telecoms networks.

You will be working with over 150 different clients varying from SMB to SME sizes, to resolve or escalate their technical issues in a prompt and professional manner as well as building and repairing PC’s, laptops and printers and other workshop duties. It will be a role working between workshop and helpdesk. Full training and support will be provided.

If you have a passion for IT and looking to bring new ideas to the team this could be the role for you.

Key responsibilities will include:

· Answering the technical line to support our clients as the first point of contact.

· Provide remote and telephone support for client networks and applications.

· Responsible for handling support of ticket requests which relate to all technology including; workstations, servers, printers, networks, and vendor specific hardware and software.

· Updating the help desk ticketing system, ensuring the calls are logged and all notes, progress and actions have been added promptly and accurately.

· Prioritise tickets based on impact to keep efficient progress.

· Work to the contracted SLA’s and liaise with 3rd parties as required, escalating within the helpdesk team were necessary.

· Building PC’s

· Pre delivery setup of laptops

· Repairing PC’s, laptops and printers

· Dealing with third parties to arrange external repairs and tracking documentation

· Stock control of components and cables

· Pre delivery preparation of servers / infrastructure equipment

· Updating asset register for customers new equipment before delivery.

· Keeping up to date with any training and learning logs.

· Dealing with deliveries and receipting them into stock

· Dealing with software issues e.g. installation and upgrade

Skills and Experience:

· 1-2 Years prior experience within a technical support focused role.

· Active Directory Administration

· Office 365 & Azure support and management.

· Windows 10,11 Operating systems.

· Microsoft Office 365 apps.

· Virtualisation (Hyper-V, VMware)

· Basic Routing and switching knowledge.

· Knowledge with backup vendor software such as Veeam, StorageCraft.

· Basic Telephony systems Knowledge.

· Current MS-10X or MD-10x certifications preferred but not essential.

Good communication skills
Proactive and eager to learn
Good knowledge of IT Systems and Support
Professional and Courteous
Comfortable with all aspects of customer service (face to face, phone and email)

Hours & Benefits

· Monday to Friday 8AM - 5PM

· 30 minutes of lunch daily

· 20 days holiday entitlement (plus bank holidays)

· Free onsite parking with EV charging points

· Air conditioned modern offices

· Training opportunities

Job Types: Full-time, Permanent

Pay: From £28,089.00 per year

Benefits:

Company events
Company pension
Employee discount
Free parking
On-site parking

Application question(s):

Are you within 10 Miles of our Office in Chesterfield

Experience:

Technical support: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

1st line support jobs in stannington, nl

1st Line Support Engineer

Caretaker

Care Assistant Doncaster Evenings 3-10pm

Level 1 Helpdesk Engineer

Operations Coordinator

Level 3 Teaching Assistant

3rd Line Service Desk Engineer

HR Manager

Part time Admin Assistant

Pupil and Family Support Co-ordinator

NetSuite System Administrator

Research Associate - Specialism in Wetlab with potential Bioinformatics experience

Restaurant Manager

Research Associate - Specialism in Bioinformatics with potential Wetlab experience

Cleaner in Charge

Registered Nurse

Teaching Assistant & Higher Level Teaching Assistant

Vehicle Maintenance Technician

Engineering Design Manager

IT Technical Support

I want to receive the latest job alerts for 1st line support in stannington, nl

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