Planners & Work, Jobs in Quedgeley, Gls (with Salaries)

Customer Service Advisor
Smiths Gloucester Limited —Gloucester
- Free parking
- Employee discount
Quick apply
14d
Business Development Manager (South East)
Markey Group —Gloucester
- Full-time
- Sales
- Business development
- Presentation skills
- Employee assistance programme
- Employee discount
Quick apply
Operations Planning Manager
Colonna Coffee —Bristol
- £40,000 - £50,000 a year
- Full-time
- Microsoft Excel
- Management
- Analysis skills
- Free parking
- Annual leave
Quick apply
Scheduler & works planner
Practical Roof Solutions Ltd —Evesham
- £32,000 - £34,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Free parking
Quick apply
6d
Cleaner
Dalkia —Gloucester
- Part-time
- Employee assistance programme
- Employee discount
Assistant Buyer
Ontic —Staverton
- Full-time
- Microsoft Excel
- Continuous improvement
- Organisational skills
- Annual leave
- Employee assistance programme
1d
Supply Chain Planner
Corston Architectural Detail —Malmesbury
- £30,000 - £35,000 a year
- Full-time
- ERP systems
- Organisational skills
- Computer skills
- Free parking
- Annual leave
Quick apply
Senior Buyer
Ontic —Staverton
- Full-time
- Analysis skills
- Continuous improvement
- Mentoring
- Annual leave
- Employee assistance programme
1d
Executive Assistant to the Principal and Director of Training for Regents Theological College
Elim Foursquare Gospel Alliance —Malvern
- £15 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Health & wellbeing programme
Quick apply
Planner/Buyer
Moog Inc. —Tewkesbury
- Full-time
- Organisational skills
- In-person
- Free parking
- Annual leave
13d
Material Planner
Ontic —Bishops Cleeve
- Full-time
- Manufacturing
- Annual leave
- Employee assistance programme
7d
Chartered Planner
Dalcour Maclaren —Tewkesbury
- Business development
- Analysis skills
- Communication skills
- Free parking
- Annual leave
Quick apply
7d
Painter/Product Finisher Lead
SPP Pumps Limited —Coleford
- From £1 an hour
- Full-time
- In-person
- Hand tools
- Mechanical knowledge
- Free parking
- Life insurance
Quick apply
Compliance Analyst (Client Outcomes)
Attivo Group —Cheltenham
- £32,500 a year
- Full-time
- Hybrid work
- Customer service
- Maths
- Continuous improvement
Quick apply
Buyer
Ontic —Staverton
- Full-time
- Continuous improvement
- Organisational skills
- Manufacturing
- Annual leave
- Employee assistance programme
Project Engineer
M Group —Monmouthshire
- Computer literacy
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Senior Technical Paraplanner
Hazlewoods —Cheltenham
- £47,000 - £52,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Quick apply
PMO Supply Chain Planner
Ontic —Staverton
- Full-time
- Microsoft Excel
- Microsoft Office
- Bachelor's degree
- Annual leave
- Employee assistance programme
Housekeeping Operative
ABM —Tewkesbury
- £13.24 an hour
- Weekend availability
12d
Multi-Skilled Maintenance Engineer
Kerry —Dursley
- 8 hour shift
- Computer literacy
- Programmable logic controllers
- Continuous improvement
- Employee assistance programme
5d

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planners & jobs near quedgeley, gls

Customer Service Advisor

Smiths Gloucester Limited -
Gloucester

Quick apply

Job details

14 days ago

Benefits

Free parking
Discounted gym membership
Employee discount
On-site parking

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Administrative support experience
Appointment booking and call handling
Customer support
Customer interaction

Full job description

Who are we?

Smiths (Gloucester) Ltd is a family run business owned and run by the Smith family since 1982. Smiths has grown from a single owner-operated plant hire company to a multifaceted group with family values still firmly at the heart of each project undertaken. With depots in Avonmouth, Cardiff, Gloucester, Stonehouse and Tewkesbury we operate predominately across the South-West of England. We specialise in Construction, Waste Management, Plant Hire, Demolition and Transport operations.

What we're looking for?

We are looking for an experienced and enthusiastic Customer Service Advisor to join our team. This role is ideal for a highly organised individual who enjoys working in a fast-paced environment, thrives on customer interaction, and takes pride in delivering outstanding service. The successful candidate will have a minimum of three years' administration experience across a range of administrative functions. As the first point of contact for our customers, you will be responsible for handling incoming calls and emails, responding to enquiries, scheduling services on the company system, and ensuring every customer receives a professional, efficient, and positive experience.

The successful candidate will work closely with the transport, operations, sales, weighbridge, and finance teams to ensure customer requirements are met efficiently and accurately.

Hours: 08:00 - 17:00 Monday - Friday

08:00 - 12:00 Sat (1 in 4 Working Saturdays)

Responsibilities for the Role?

Professionally manage incoming telephone calls, emails, web enquiries and customer visits.
Provide customers with information on waste collections, skips, hook bins, recycling services, , and other company services.
Log, manage, and resolve customer enquiries in line with company procedures.
Deliver excellent customer service.
Maintain strong customer relationships
Support customers with service changes, additional collections, missed collections, exchanges, and cancellations.
Accurately input and maintain customer information and service requests on company systems, ensuring records are up to date; process orders, contract amendments, correspondence, and service requests; prepare quotations and service agreements as directed; generate reports and provide general administrative support as required.
Liaise with transport planners, depot teams, and operational staff to coordinate collection schedules, service changes, and customer requirements.
Monitor service delivery, proactively address issues, and assist in resolving missed collections and service-related concerns to ensure customer satisfaction.
Support business growth by identifying opportunities to upsell additional services, referring qualified leads to the Commercial or Sales Team, assisting with customer retention and contract renewals, and promoting recycling and sustainable waste management solutions.
Ensure compliance with company policies, waste management legislation, GDPR, and data protection requirements; maintain confidentiality of customer and company information at all times; and adhere to all health, safety, environmental, and quality standards and procedures.

What can we offer you?

Life Assurance Scheme
Free on-site Parking
Corporate gym membership discount
Annual Salary Review
Employee discount (50% on Skip Hire, other discounts on group services)
Progression opportunities
Be part of a progression family run business
24 hour unlimited access to mental health support

What are our core values?

If these values align with yours you are in the right place!

Honesty - We believe that honesty in all matters is the best policy.

Family values - We operate as a family unit with high moral standards, discipline and respect.

Hardworking - We are certain that nothing is impossible if you work hard enough at it.

Reliability - We pride ourselves on not letting people down and being true to our word.

Environmental sustainability - We aim to minimise the impact that our company has on the environment by reducing emissions and waste, and recycling a large proportion of our waste (90% plus). We truly believe in a greener future for generations to come.

Please apply if you are interested in this role and we will come back to you.

Quick apply

Refine Your Search

planners & jobs in quedgeley, gls

Customer Service Advisor

Business Development Manager (South East)

Operations Planning Manager

Scheduler & works planner

Cleaner

Assistant Buyer

Supply Chain Planner

Senior Buyer

Executive Assistant to the Principal and Director of Training for Regents Theological College

Planner/Buyer

Material Planner

Chartered Planner

Painter/Product Finisher Lead

Compliance Analyst (Client Outcomes)

Buyer

Project Engineer

Senior Technical Paraplanner

PMO Supply Chain Planner

Housekeeping Operative

Multi-Skilled Maintenance Engineer

I want to receive the latest job alerts for planners & in quedgeley, gls

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What can we offer you?

What are our core values?

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