Resources advisor Work, Jobs in Tradeston, Glg (with Salaries)

Patient Care Advisor
Simple Online Healthcare —Glasgow
- £27,979 - £28,479 a year
- Full-time
- Hybrid work
- CRM software
- Life insurance
Client Service Team Leader 24/7 shift pattern
Barclays —Glasgow
- Weekend availability
- Hybrid work
- Continuous improvement
Head of Employee & Industrial Relations (ER/IR)
OFGEM —Glasgow
- £63,443 - £86,547 a year
- Part-time
- Hybrid work
- Microsoft Outlook
- Presentation skills
- Human resources
- Annual leave
- Flexible schedule
10d
Case Consultant
Scottish Power —Glasgow
- £46,400 - £58,000 a year
- Human resources
- Communication skills
- Annual leave
- Employee discount
Transaction Monitoring (TM) Training Analyst
Barclays —Glasgow
- Continuous improvement
- Communication skills
- Banking
5d
Associate/Associate Town Planner
AtkinsRéalis —Glasgow
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Negotiation
Global Desalination Leader
AECOM —Glasgow
- Full-time
- Hybrid work
- Engineering
- Bachelor's degree
- Travel
10d
Hotel Painter & Decorator
Dakota Hotels —Glasgow
- £13.01 an hour
- Full-time
- Hospitality
- Bar
- Computer literacy
- Employee assistance programme
- Employee discount
Quick apply
Fixed Income, Data Product Owner
Fitch Solutions —Glasgow
- Engineering
- Data analysis skills
- SQL
Senior Road Engineer to Associate (Roads)
WSP —Glasgow
- Part-time
- Hybrid work
- Contracts
- Flexitime
- Work from home
Director – Project Management - Global VAT Compliance & Reporting (GVCR)
RSM UK —Glasgow
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Project management
Risk Analyst
Balfour Beatty —Motherwell
- Hybrid work
- No degree
- Communication skills
- Annual leave
3d
Principal Consultant - Business Case & Project Finance
Turner & Townsend —Glasgow
- Full-time
- Hybrid work
- Management
- Master's degree
- Business development
Quick apply
Project Manager - UK
Mindbody —Glasgow
- Remote
- Microsoft Powerpoint
- Spanish
- PMP
Quick apply
8d
Project Director - Power and Industrial Market
AtkinsRéalis —Glasgow
- Full-time
- Hybrid work
- Engineering
- Mentoring
- Contracts
Lead Civil Engineer
Assystem —Glasgow
- Master's degree
- No degree
- Employee assistance programme
- Sick pay
Technical Director – Ports and Maritime Engineering
Amentum —Glasgow
- Full-time
- Hybrid work
- Civil engineering
- Analysis skills
- Contracts
- Employee stock purchase plan
- Annual leave
Finance Assistant - Modern Apprenticeship
NHS Scotland —Bothwell
- £29,103 - £31,409 a year
- Care experience
- No experience needed
- Administrative experience
4d
Chef de Partie
Dakota Hotels —Motherwell
- £15.51 an hour
- Full-time
- Hospitality
- Bar
- Cooking
- Employee assistance programme
- Employee discount
Quick apply
1d
Employee Relations Advisor
OFGEM —Glasgow
- £35,232 - £48,561 a year
- Part-time
- Analysis skills
- Presentation skills
- Human resources
- Annual leave
- Flexible schedule
4d

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Patient Care Advisor

Simple Online Healthcare -
Glasgow

Apply Now

Job details

Full-time
£27,979 - £28,479 a year

Benefits

Cycle to work scheme
Company pension
Discounted gym membership
Private medical insurance
Enhanced maternity leave
Enhanced paternity leave
Life insurance

Qualifications

CRM software
Zendesk

Full job description

About the Role

We’re looking for a Customer Service Advisor to join our frontline Patient Care Team, supporting patients at key moments in their healthcare journey. This is a fast-paced, high-volume role where empathy, accuracy, and ownership matter just as much as speed.

You’ll be the first point of contact for patients across multiple channels, helping them understand their options, resolve issues, and feel confident they’re being cared for. Every interaction counts, and you’ll play a direct role in shaping the patient experience. If you enjoy problem-solving, take pride in doing things properly, and want to work in a team that genuinely cares about patients and each other, this role could be a great fit.

What You’ll Be Responsible For

Deliver clear, accurate, and compassionate support to patients across all contact channels Take full ownership of patient queries from first contact through to resolution
Manage both routine and more complex issues, escalating appropriately when required
Work closely with pharmacy, clinical, and logistics teams to resolve patient concerns
Accurately record all interactions and actions within internal systems Follow company processes, regulatory requirements, and GDPR at all times
Contribute ideas to improve service quality, efficiency, and the patient journey Take part in training, coaching, and quality improvement activity

What We’re Looking For

Essential:

Previous experience in a contact centre or call centre environment
Confident communicator with strong written and verbal skills
Comfortable handling sensitive conversations with empathy and professionalism
Able to work at pace while maintaining accuracy and attention to detail
Organised, reliable, and confident managing multiple priorities

Desirable:

Experience using CRM systems (Zendesk experience is advantageous
Experience working in a regulated, healthcare, or customer-critical environment

This Role Will Suit Someone Who

Naturally puts patients and customers first
Takes responsibility and sees issues through to completion
Stays calm and solutions-focused under pressure
Is open to feedback and keen to develop their skills
Enjoys being part of a collaborative, supportive team

Why Join Us

You’ll be joining a purpose-led organisation focused on improving access to healthcare and delivering high-quality patient experiences. Make a meaningful difference to patients every day Learn and grow through structured training and development Move to a flexible hybrid working model after training Be part of a supportive, inclusive team culture

Salary: £27,979. Increasing to £28,479 after probation.

Hours: 40 a week, 5 over 7 days

Location: 77 Dunn Street Glasgow. Role is office based until probation is passed at which point the role then moves to hybrid working.

Please note that we are unable to offer sponsorship for this position. All applicants must have the right to work in the UK at the time of application

Basics you can expect:

️ 33 days (Inclusive of Bank Holidays) + 1 day after 2 years of service, up to 5 extra days

Extra day off for your birthday

Company share scheme

Bupa Private Healthcare

‍‍ Life Insurance

Income Protection

Cycle to Work Scheme

My Gym Discounts

Enhanced Company pension scheme

Quarterly Team Training and Social Budget

Enhanced Maternity and Paternity Leave

Rewarding bonus incentive scheme

️ 24/7 helpline for physical and mental health support, counselling, and other wellbeing resources.

️ Love2Shop Discount

Hybrid working

Office extras:

Fresh fruit

A free coffee machine

The Simple Online Healthcare Promise:

Founded in 2015, we started off as a small pharmacy with big dreams. Today, we are trusted by over 3000 patients per day, making sure they receive their medication safely and on time. We're always on the lookout for talent. If you're passionate about helping make lives easier, we'd love to hear from you.

Join us on our journey to create affordable health solutions. Apply today to be part of a team that values growth, collaboration, and the simplification of healthcare. Your journey towards creating impactful experiences in the healthcare industry starts here.

Ready to make a difference? Apply now!

Simple Online Healthcare is proud to be an Equal Opportunity Employer.

Apply Now

Refine Your Search

resources advisor jobs in tradeston, glg

Patient Care Advisor

Client Service Team Leader 24/7 shift pattern

Head of Employee & Industrial Relations (ER/IR)

Case Consultant

Transaction Monitoring (TM) Training Analyst

Associate/Associate Town Planner

Global Desalination Leader

Hotel Painter & Decorator

Fixed Income, Data Product Owner

Senior Road Engineer to Associate (Roads)

Director – Project Management - Global VAT Compliance & Reporting (GVCR)

Risk Analyst

Principal Consultant - Business Case & Project Finance

Project Manager - UK

Project Director - Power and Industrial Market

Lead Civil Engineer

Technical Director – Ports and Maritime Engineering

Finance Assistant - Modern Apprenticeship

Chef de Partie

Employee Relations Advisor

I want to receive the latest job alerts for resources advisor in tradeston, glg

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