Client services manager Work, Jobs in Steppingley, Bdf (with Salaries)

Client Services Coordinator - Temporary
Ingram Content Group —Bradwell
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Free parking
- Sick pay
Quick apply
Operational Executive
The Hertswell Clinic —Harpenden
- From £18 an hour
- Part-time
- Hybrid work
- Computer literacy
- Research
- Business development
- Free parking
Quick apply
7d
Head of Client Services
Vets for Pets —Northampton
- Up to £45,000 a year
- Weekend availability
- Continuous improvement
- Organisational skills
- Leadership
- Employee discount
2d
Client Manager
Worknest Secure —Stevenage
- Sales
- Marketing
- Bachelor's degree
- Annual leave
Sales Resources Coordinator
Arnold Clark —Milton Keynes
- From £0.01 a year
- Monday to Friday
- Microsoft Word
- Computer literacy
- Annual leave
- Employee discount
Quick apply
13d
Contact Centre Operations Manager
Eckoh —Hemel Hempstead
- From £47,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Work from home
Quick apply
6d
Administrator
Arnold Clark —Milton Keynes
- £28,000 a year
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Office Administrator
Construction And Plant Training Services Ltd —Wellingborough
- Full-time
- CRM software
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
14d
Part Time Office Administrator
Waterman Tree Co. —Hitchin
- £13.50 an hour
- Full-time
- CRM software
- Administrative experience
- Organisational skills
- Free parking
Quick apply
1d
Administrator
OCS Group —Aylesbury
- Microsoft Word
- Microsoft Outlook
- Administrative experience
Quick apply
6d
Customer Service Representative (Account Manager)
The Pollard Group —Buckingham
- Full-time
- Hybrid work
- CRM software
- Customer service
- IT
Quick apply
Client Onboarding Executive
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
- Business development
- Financial services
- Communication skills
10d
Commissioning Manager (National)
MaPS —Bedford
- £68,000 a year
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Project Coordinator
Celestra Ltd —Milton Keynes
- Up to £28,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- Budgeting
- Employee assistance programme
Sales Operations Manager
Eckoh —Hemel Hempstead
- From £65,000 a year
- Full-time
- Hybrid work
- CRM software
- Salesforce
- Communication skills
- Free parking
- Work from home
Quick apply
2d
Account Manager
JD.COM INTERNATIONAL UK LTD —Biddenham
- Continuous improvement
Quick apply
8d
Project Coordination Manager
Tetra Tech —Bedford
- Full-time
- Laboratory experience
- Project management
- Leadership
Business Administration Apprentice
ArnoldClarkApprentices —Milton Keynes
- £16,776 a year
- Computer literacy
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
Project Coordinator - Hemel (Simpro Experience)
Learnd —Hemel Hempstead
- Full-time
- Microsoft Outlook
- Administrative experience
- Organisational skills
- Employee assistance programme
1h
Administrator
Streets Accountants —Stevenage
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply

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client services manager jobs near steppingley, bdf

Client Services Coordinator - Temporary

Ingram Content Group -
Bradwell

Quick apply

Job details

Full-time

Benefits

Free parking
Company pension
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Access
Microsoft Outlook
GCSE
Microsoft Office
Administrative experience
Clerical experience

Full job description

Company Description

Ingram Content Group (ICG) is hiring for a Temporary Client Services Coordinator to contribute to our Ingram IPS team in based in Milton Keynes. In this role you will work in a team to provide customer service and assistance with orders and inquiries.

At Ingram, our publisher-facing business offers more than just traditional wholesale services. It offers fully integrated and relevant solutions for client publishers. Comprised of book printing, digital book, distribution, publishing sales, and marketing services, this part of Ingram’s business helps publishers discover more ways to sell content in markets across the globe.

The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you share that passion, enjoy working in a fast-paced environment, and want to contribute to a strategic part of the business that is evolving and expanding, we can’t wait to meet you!

Job Description

Fixed term contract for 6 months

37.5 hours per week, Monday - Friday

Key Responsibilities:

To respond appropriately and swiftly to orders, admin requests, enquiries, return requests, problems and special requests from clients and customers, accelerating these to team leaders and managers where appropriate.
To ensure all telephone orders for both trade and individual customers are processed accurately within the in-house database as per the Customer’s requirements.
To make judgements upon delivery methods and select the correct option according to the customers’ requirements.
To liaise with other departments within the Company with regards to problematic orders/accounts.
To proactively engage in dialogue with clients and customers about their businesses and their requirements of Ingram.
To ensure service level agreements with clients are adhered to and where possible improved upon.
To act as an advocate within Ingram for the service needs and expectations of clients and customers.
To provide accurate information to customers on behalf of the Publisher client relating to title, stock and returns procedures and policies.
Communicate clearly and positively with other departments and colleagues within Ingram about customer and client needs and expectations.
To take responsibility for the swift resolution of queries relating to any aspect of our service and to communicate actions back to clients and customers including effective management and responses to email and telephone enquiries, ensuring all enquiries have been followed through to completion and customer is kept informed and up-to date until such time enquiry has been resolved.
To participate in Quality Control feedback to other departments in the Company.
To provide order processing support as and when required.

Qualifications

Required Qualifications:

Pass in English and Maths GCSE or Pass in Functional Skills English and Maths
1 year of customer/client services experience

Preferred Skills:

Competent with Microsoft Suite: Excel, Access, Word, and Outlook
Experience with administrative and clerical procedures
Clarity and conciseness in phone and email communication

Additional Information

Perks/Benefits:

Life Assurance
Company Pension Scheme
Company Sick Pay Scheme
Continuous Professional Development and Training Opportunities
Free onsite parking
Free Hot drinks
Service Awards

Quick apply

Refine Your Search

client services manager jobs in steppingley, bdf

Client Services Coordinator - Temporary

Operational Executive

Head of Client Services

Client Manager

Sales Resources Coordinator

Contact Centre Operations Manager

Administrator

Office Administrator

Part Time Office Administrator

Administrator

Customer Service Representative (Account Manager)

Client Onboarding Executive

Commissioning Manager (National)

Project Coordinator

Sales Operations Manager

Account Manager

Project Coordination Manager

Business Administration Apprentice

Project Coordinator - Hemel (Simpro Experience)

Administrator

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