1st line support Work, Jobs in Caddington, Bdf (with Salaries)

1st Line Support Engineer
Avrion Networks —Potters Bar
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Windows
Quick apply
IT Support Apprentice
JBC Skills Training Ltd —Buckingham
- £15,600 a year
- Full-time
- Analysis skills
- Computer networking
- In-person
- Free parking
Quick apply
5d
Victim Liaison Officer
Crown Prosecution Service —St Albans
- £32,110 - £34,280 a year
- Part-time
- Hybrid work
- Presentation skills
- Flexitime
6d
Residential Support Worker
Claris Homes —Kempston
- £15.50 - £16.00 an hour
- Overtime
- Experience working with children
- First Aid Certification
- In-person
- Free parking
- Annual leave
Quick apply
19h
Barista
Starbucks —Milton Keynes
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme
Residential Support Worker - Part Time
Claris Homes —Kempston
- £15 - £16 an hour
- Overtime
- First Aid Certification
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
14d
Depot Manager
M Group —Stevenage
- Annual leave
- Employee assistance programme
Strategy & Programme Manager
Hertfordshire County Council —Stevenage
- £48,226 - £53,460 a year
- Hybrid work
- Management
- English
- Project management
1d
Prisoner Escort and Driver
Serco Plc —Greenford
- £27,220 - £34,482 a year
- Overtime
- Conflict management
- Communication skills
- Paid training
- Employee assistance programme
Manager, Scenic & Props Design
RWS Global —Milton Keynes
- Full-time
- Management
- Maintenance
- Bachelor's degree
- Annual leave
- Employee assistance programme
Technical Engineer - 2nd Line
Redsquid Communications —Borehamwood
- Full-time
- Remote
- Azure
- Microsoft Office
- SharePoint
Quick apply
Residential Underwriter
Enra Specialist Finance —Watford
- Communication skills
- Annual leave
2d
National Fleet Manager
Superdrug —Dunstable
- Store discount
- Employee discount
5d
HR Business Partner
Slough Borough Council —Slough
- £41,873 a year
- Full-time
- Hybrid work
- Human resources
- Annual leave
Quick apply
General Assistant
bartlett mitchell - Support Office —Buntingford
- £13.20 an hour
- Full-time
- Customer service
- Merchandising
- Restaurant
- Annual leave
Quick apply
Archaeological Geophysicist
Cotswold Archaeology —Milton Keynes
- £32,977 - £39,718 a year
- Full-time
- Hybrid work
- Mentoring
- Scripting
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
2d
IT service desk and support manager
The Princess Alexandra Hospital NHS Trust —Harlow
- £49,387 - £56,515 a year
- Continuous improvement
- Training & development
4d
National Account Manager - Retail
Medik8 —Borehamwood
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Analysis skills
- Organisational skills
- Employee discount
Quick apply
Clinical Pharmacist
K & W Healthcare —London
- £23 - £25 an hour
- English
- Master's degree
- Analysis skills
Quick apply
Senior IT/AV Technician
Royal Veterinary College —Potters Bar
- £40,528 - £51,470 a year
- Full-time
- University
- Communication skills
- School
- Annual leave
- Gym membership
2d

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1st Line Support Engineer

Avrion Networks
Potters Bar

Quick apply

Job details

Permanent | Full-time

Qualifications

Microsoft Windows Server
Microsoft Powerpoint
Microsoft Word
Technical troubleshooting
Desktop support
Technology infrastructure experience
Cloud infrastructure
Driving Licence
Hardware repair
Ticket management
Microsoft Exchange
Microsoft Office Suite
Windows
Network infrastructure
VoIP
Continuous improvement
Network management
Computer hardware
Technical support incident logging
Organisational skills
Technical writing
Mac OS
Customer support
VMWare
Application support
Communication skills
Network Security
VPN

Full job description

Overview

We are seeking a dedicated and technically skilled First Line Support Engineer to join our dynamic IT team. This role offers an excellent opportunity to provide comprehensive technical assistance to our clients and internal teams, ensuring smooth operation of hardware and software systems. The ideal candidate will possess strong problem-solving skills, excellent communication abilities, and a solid understanding of various operating systems and networking concepts. This is a paid position suitable for individuals eager to develop their expertise in a fast-paced technology environment. Driving license is required.

Responsibilities

Provide technical support and troubleshooting assistance across a range of hardware and software platforms, including Windows server administration, Active Directory and Exchange
Resolve issues related to computer hardware, desktop support, network connectivity, VPNs, firewalls, and other IT infrastructure components.
Assist users with software problems involving Microsoft Office applications, DNS, VPN, DHCP and MacOS and other enterprise tools.
Manage help desk tickets efficiently using tools ensuring timely resolution of user queries.
Support network configurations including setup and maintenance.
Diagnose and resolve connectivity issues
Collaborate with cross-functional teams to escalate complex problems and ensure prompt resolution.
Document support activities accurately and maintain detailed records of troubleshooting steps.
Contribute to the continuous improvement of support processes by sharing insights and best practices.
Maintain up-to-date knowledge of emerging technologies relevant to IT support.

Skills

Proven experience in computer networking, software troubleshooting, and IT support roles.
Strong understanding of operating systems including Windows, macOS..
Experience of Cloud Infrastructure including MS Azure, Amazon AWS and Google Cloud
Proficiency in supporting desktop support tasks such as hardware repairs and configuration.
Familiarity with security protocols involving VPNs, firewalls, and network security measures.
Excellent communication skills with the ability to explain technical issues clearly to non-technical users.
Proven expertise deploying Office 365 technologies and all administration.
Knowledge of Microsoft Office suite (Word, Excel, PowerPoint) for documentation purposes.
Experience configuring routers, switches and firewalls with a good understanding and ability to troubleshoot computer hardware issues effectively.
Working knowledge of current back-up technologies, including Veeam and Datto - would be beneficial
Basic understanding of VMware and VoIP technologies (knowledge of 3CX and Teams would be helpful)
Strong organisational skills with the ability to prioritise multiple tasks effectively.
Excellent communication skills with the ability to communicate confidently to large audiences and explain concepts and details in a way all clients can understand.
This role offers an engaging environment for those passionate about technology support services. Candidates should demonstrate a proactive, positive approach towards problem-solving while maintaining high standards of customer service.

Work Location: In person

Quick apply

Refine Your Search

1st line support jobs in caddington, bdf

1st Line Support Engineer

IT Support Apprentice

Victim Liaison Officer

Residential Support Worker

Barista

Residential Support Worker - Part Time

Depot Manager

Strategy & Programme Manager

Prisoner Escort and Driver

Manager, Scenic & Props Design

Technical Engineer - 2nd Line

Residential Underwriter

National Fleet Manager

HR Business Partner

General Assistant

Archaeological Geophysicist

IT service desk and support manager

National Account Manager - Retail

Clinical Pharmacist

Senior IT/AV Technician

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