Day to day, you’ll be involved in
Speaking directly with customers via telephone to deliver structured solutions with confidence
Demonstrate and deliver exceptional problem solving and trouble shooting skills
Ability to ask the right questions to gain an understanding of the customer's business
Generate leads for our sales department by recommending alternative product/services that could save the customer money and time.
Think on your feet and quickly research to find an answer for the customer query.
To qualify for the apprenticeship, you’ll need to have five 9-4 GCSE passes (including Maths and English). Due to funding regulations, you must also have the right to work in the UK and have been resident in the UK for at least the past 3 years.
Alongside this, you’ll be
Customer focused, with the ability to listen effectively to help problem solve
Passion and commitment to continuous learning
Self-starting attitude; open to new challenges
A curious mindset that embraces innovation
Excellent interpersonal and communication skills, able to work effectively with colleagues across the globe.
Experience of using AI, and an interest in continuous development of AI skills as the technology evolves.
Salaries start from £14,560, rising to £28,000 on completion of the programme.
What you can expect from the process
Apply online with your CV
Complete online tests and video interview (You will receive a link to complete a video interview within 1 week of applying)
If successful at video interview stage, you will be invited to attend an assessment centre in August 2026.
Successful candidates will join us in October 2026.
Please note that due to the high volume of applications, there may be a delay in receiving a response from your video interview. We thank you for your patience.
Here at Sage, we are committed to inclusivity for all, so if there any adjustments that would help you thrive in the application process or beyond, please reach out to us at
[email protected]
Benefits of working at Sage include
25 days holiday + bank holidays from day one
Paid time to learn (5 learning days a year)
Paid time to give back (5 volunteering days a year)
Private healthcare, digital GP & wellbeing support
Competitive pension with Sage contributions
Paid parental leave, inclusive from day one
Work from abroad for up to 10 weeks a year
Discounts on tech, travel, gyms and more
Cycle to Work and EV schemes