Key Responsibilities
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Care Coordination Support
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Assist in conducting care needs and risk assessments for new and existing Service Users.
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Help develop, implement, and review personalised care and support plans that reflect Service Users’ goals and preferences.
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Ensure plans are outcome-focused and tailored to individual needs, promoting independence and wellbeing.
Scheduling and Service Delivery
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Support the creation and maintenance of staff rotas to ensure efficient service delivery.
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Work with the team to allocate suitable carers based on skills, continuity, and Service User compatibility.
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Respond promptly to changes in care needs or staff availability, updating schedules as needed and be willing to step in and cover when needed.
Communication and Liaison
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Serve as a point of contact for carers, Service Users, and families, addressing routine queries and concerns.
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Liaise with healthcare professionals, social workers, and the internal team as directed by the Service Manager.
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Attend care reviews and team meetings both internal and external, contributing to continuous improvement in service delivery.
Monitoring and Quality Assurance
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Conduct spot checks, supervision visits, and service user reviews to ensure high standards of care.
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Record observations, report concerns, and escalate safeguarding issues promptly.
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Assist with audits and ensure care documentation is completed and maintained in line with regulations.
Administrative Support
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Maintain accurate records on care management systems, including visit logs, incident reports, and communication notes.
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Support with data entry, rota management, and compliance tracking as required.
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Help ensure all processes align with CQC standards, GDPR, and internal policies.
Essential Skills and Competencies
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Experience working in domiciliary (home-based) care.
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High level of understanding person-centred care and the needs of individuals living independently.
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Strong organisational and time-management skills.
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Clear and compassionate communication style.
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Ability to work under pressure and adapt to changing priorities.
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Full UK driving licence
Qualifications and Experience
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Level 2 or 3 qualification in Health and Social Care (or working towards).
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Previous experience as a senior carer, field care supervisor, or support worker in domiciliary care.
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Familiarity with care planning software and digital record-keeping.
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Knowledge of safeguarding, the Care Act 2014, and care regulations.
Desirable
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Experience in supporting individuals with learning disabilities, mental health conditions, or complex care needs.
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Understanding of local authority frameworks, direct payments, and care funding.
Equal Opportunities and Safeguarding
Homecare Gurus is committed to safeguarding and promoting the welfare of vulnerable adults and children and expects all staff to uphold these values. We are an equal opportunities employer and value diversity in our workforce.
About The Role
As a Care Coordinator with a focus on domiciliary care, you will play a key role in supporting the coordination and delivery of high-quality home care services. Working closely with the administrative and management team, you will help ensure Service Users receive consistent, person-centred support that promotes independence, dignity, and safety in their own homes. This role is ideal for someone with hands-on domiciliary care experience who is looking to develop in care management and coordination.
Required Criteria
Skills Needed
About The Company
At Homecare Gurus, our core values are the foundation of our commitment to delivering exceptional domiciliary care. We believe in compassionate care, treating every client with kindness, dignity, and respect. Our services are personalised, ensuring that each individual receives a bespoke care plan that reflects their unique needs and preferences. We uphold the highest standards of professional excellence, with a team that is continually trained to provide the best possible care. Trust and integrity are paramount; we operate with honesty and transparency to ensure peace of mind for our clients and their families. Embracing innovative solutions, we strive to stay at the forefront of the home care industry, offering effective and efficient care. Our client-centred approach places our clients at the heart of everything we do, listening carefully and working collaboratively to ensure their well-being, comfort and happiness. We are dedicated to community engagement, fostering strong ties to enhance the support network available to our clients.
Company Culture
At Homecare Gurus, our dedicated team aims to deliver the highest level of service at every touchpoint. Our commitment extends beyond merely caring; we provide peace of mind and are genuinely interested in the well-being and comfort of our clients.
Based in High Wycombe, we proudly serve clients who require domiciliary care and live around High Wycombe, Marlow, Bourne End, Beaconsfield, Wooburn Green, and so many other areas close to High Wycombe.
For our clients who require carers and nurses in residential or nursing homes, we have carers available primarily in Norfolk, Suffolk, Lincolnshire, Leicestershire, London, Buckinghamshire, Bristol and West Glamorgan.
For Live-In care, we are able to offer carers in any part of England and Wales.
Our diverse team of care workers are passionate about the work they do, have a strong command of English and are meticulously trained to the highest standards of care.
Company Benefits
Working for Homecare Gurus means joining a highly supportive, family-run team that truly believes happy, well-supported carers are the foundation of exceptional care. They back this philosophy with highly competitive pay rates (ranging from £14.56 to £21.84 per hour depending on the shift), paid holiday, and stable, regular placements. Because they train their staff to work across both domiciliary (home) and residential environments, you will benefit from excellent ongoing training to build a versatile, long-term career. Above all, you will enjoy flexible rotas that fit around your lifestyle, a dedicated office team that always has your back, and a deeply rewarding, purpose-driven work culture where your wellbeing is valued just as much as that of the clients you support.
Competitive salary, Culture of recognition, On the job learning, Progression opportunities
Salary
Not disclosed
