It support Work, Jobs in Clitheroe, Lan (with Salaries)

IT Assistant
Elite Chambers —Prestwich
- £25,000 - £30,000 a year
- Full-time
- CRM software
- Google Suite
- Customer service
- Free parking
Quick apply
ICT Support Analyst
Lancashire County Council —Preston
- £25,949 - £25,989 a year
- Full-time
- Hybrid work
- Communication skills
1h
APPRENTICE DIGITAL SUPPORT TECHNICIAN
Lancashire County Council —Preston
- £8 an hour
- Full-time
- School
Technical Support Specialist - Automotive Engineering
Terberg DTS —Halifax
- Continuous improvement
- Mentoring
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
EUN IT Digital Solutions Apprentice
Sika —Preston
- Full-time
- Travel
- SharePoint
- AI
Quick apply
6h

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ICT Support Analyst
Lancashire County Council —Preston
Providing technical support to customers through digital, email, telephone and face-to-face channels. As an ICT Support Analyst, you will provide first-class…
£25,949 - £25,989 a year
1h
TechHub Support Analyst
Ofcom —Manchester
Layer 2/3, DNS, DHCP, TCP/IP, LAN/WAN, Firewalls, switch management, Cisco technologies. Level 3 apprenticeship in ICT (e.g. Azure Cloud Support Specialist), or…
1h

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IT Assistant

Elite Chambers
Prestwich

Quick apply

Job details

Permanent | Full-time
£25,000 - £30,000 a year

Benefits

Free parking
Company pension
Transport links

Qualifications

Jira
CRM software
Technical troubleshooting
Desktop support
Google Suite
TCP
Operating systems
SCCM
Web development
BMC Remedy
Customer service
User account provisioning
LAN
Microsoft SQL Server
Microsoft Office Suite
Network infrastructure
User account management
Firewall
IVR
Certificate of higher education
Computer hardware
DNS
Network support
ServiceNow
AI
Active Directory
VPN

Full job description

Overview

We are seeking a motivated and detail-oriented IT Assistant to join our dynamic team. This role offers an excellent opportunity for individuals with a passion for technology and a desire to develop their skills within a professional environment. The successful candidate will provide technical support, troubleshooting, and maintenance across various systems. This role offers an excellent opportunity to develop your IT skills whilst working closely with our IT team to ensure seamless operations.

This position is immediate start and is office-based in Prestwich. Please consider your commute as you must be able to get to the office daily. This is not a remote-based job.

Responsibilities

Provide desktop support to end-users, resolving hardware and software issues efficiently
Assist with the configuration, installation, and maintenance of computer hardware and peripherals
Support network infrastructure including computer networking, LAN, VPN, DNS, TCP/IP, and firewall configurations
Manage user accounts and permissions using Active Directory and assist with user onboarding and offboarding processes
Monitor and troubleshoot operating systems such as Windows, macOS, and Linux environments
Utilise tools like SCCM, ServiceNow, Jira, and BMC Remedy for incident tracking and asset management
Perform routine system updates, software troubleshooting, and help desk support to ensure minimal downtime
Collaborate with the IT team to implement security measures including firewall management and network analysis
Maintain documentation of technical procedures and assist in analysing system performance issues
Communicate effectively with end-users to provide clear guidance on technical issues while delivering excellent customer service

Responsibilities & Required Skills

Database: Excel (must have basic knowledge of formulas) and SQL Server. You will be tidying up large Excel files, creating reports, managing duplicate records and managing SQL Server databases.
CRM: We use the Zoho CRM system to manage claims. You will be managing changes, workflows, users and templates. Training will be given.
G Suite: Create accounts, manage users, reset passwords, back up email data and disable accounts.
Devices/Operating Systems: Basic knowledge required in setting up desktops and laptops, diagnosing and resolving hardware and software faults, and managing printers and users.
Routers and Switches: Basic knowledge required to change ports when setting up new devices.
Phones: Managing users, downloading call logs and recordings, and managing settings such as IVR, call routing and other configurations.
Managing Backups: Managing CRM, email, phone and device backups.
Antivirus: Setting up new devices, managing and troubleshooting.
Inventory: Creating and managing inventory, keeping it up to date.
Workflows: Setting up new workflows, amending existing ones and troubleshooting (studying logs). Must have a strategic mindset to be able to understand and build workflows.
Communication: You will be answering phone calls and dealing with suppliers' and colleagues' queries via phone and email.
Work Environment: Must be able to work at a fast pace and under pressure.
Eligibility: Candidates must have the legal right to work in the UK without sponsorship and be seeking permanent employment.

Essential Requirements

Must have experience with computers and Microsoft Office. The ideal candidate will be passionate about IT and Microsoft Office and enjoy problem-solving.

Desirable Skills

Web Development: Knowledge of web development would be a bonus and highly desirable.
Artificial Intelligence (AI): Experience and education in AI technologies would be a bonus and highly desirable.

Please note: Your application will only be considered if you provide a complete cover letter as outlined below.

Relevant Experience: What relevant IT experience do you have that relates to this role?
Why You: Why would you be the ideal candidate for this IT Support Specialist position?
IT Projects: What IT projects have you worked on or completed (professional, academic, or personal)?
Qualifications: What relevant qualifications do you have (formal education, certifications, training, etc.)?
Availability: Confirm you can work our office hours (Monday-Thursday 9 AM-5 PM, Friday 9 AM-2 PM) and commute to our Prestwich office daily.
Right to Work: Please confirm your current right to work status in the UK and whether you require sponsorship for employment.

Working Hours

Monday to Thursday: 9 AM to 5 PM Friday: 9 AM to 2 PM

Job Type: Full-time

Benefits:

Company pension
Free parking

Education:

Certificate of Higher Education (preferred)

Experience:

IT: 1 year (preferred)

Pay: £25,000.00-£30,000.00 per year

Benefits:

Company pension
Transport links

Ability to commute/relocate:

Prestwich M25 0JU: reliably commute or plan to relocate before starting work (required)

Experience:

IT: 1 year (preferred)

Work Location: In person

Quick apply

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it support jobs in clitheroe, lan

IT Assistant

ICT Support Analyst

APPRENTICE DIGITAL SUPPORT TECHNICIAN

Technical Support Specialist - Automotive Engineering

EUN IT Digital Solutions Apprentice

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