Customer experience coordinator Work, Jobs in Edinburgh (with Salaries)

Customer Service Coordinator & Admin (Automotive)
Keith Elgin Motor Engineers —Edinburgh
- Up to £33,500 a year
- Full-time
- Microsoft Office
- Organisational skills
- Front desk
- Free parking
- Employee discount
Quick apply
7d
HGV Class 2 Driver
STARK Group —Edinburgh
- Full-time
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
12d
Groups & Events Administrator - 20hrs/week
Delta Hotels by Marriott Edinburgh —Edinburgh
- £13.54 an hour
- Full-time
- Customer service
- Hotel
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
4h
Facilities Co-ordinator
Fife Council —Dunfermline
- £34,914.86 - £43,437.09 a year
- Part-time
- Remote
- Travel
- Leadership
- School
- Employee discount
2d
Project Coordinator (maternity cover)
The Keil Centre —Edinburgh
- £26,000 a year
- Temporary
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
5d
Logistics Coordinator
UPS —Edinburgh
- Weekend availability
- Microsoft Word
- Computer literacy
- English
2d
Casual Cellar & Beverage Stock Coordinator
Elior UK —Edinburgh
- £13 an hour
- Full-time
- Organisational skills
- Cleaning
- In-person
Quick apply
2d
Clerical Assistant
Fife Council —Kirkcaldy
- £25,604.23 - £26,786.83 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Employee discount
1d
Porter/Driver AA
NHS Scotland —Dunfermline
- £26,696 - £28,988 a year
- Call to connect
- Hospital
- Customer service
- Driving
- Annual leave
5d
Retirement Coordinator - Markinch - ID6384-1482
Trust Housing Association —Markinch
- £10,951 - £11,162 a year
- Call to connect
- Paid training
- Annual leave
1d
HR & Payroll Administrator (German Speaking)
Techcomp Europe Group —Livingston
- Full-time
- Hybrid work
- Microsoft Word
- English
- Administrative experience
- Free parking
- Employee discount
Quick apply
8h
Rope Access Painter/Blaster
Applus+ —Grangemouth
- From £20.06 an hour
- Computer literacy
- Continuous improvement
- Computer skills
Quick apply
1d
IRATA Level 3 Supervisor
Applus+ —Grangemouth
- From £22.69 an hour
- Management
- Computer literacy
- First Aid Certification
Quick apply
1d

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customer experience coordinator jobs near edinburgh

Customer Service Coordinator & Admin (Automotive)

Keith Elgin Motor Engineers
Edinburgh

Quick apply

Job details

Full-time
Up to £33,500 a year
7 days ago

Benefits

Free parking
Company pension
Company events
Employee discount

Qualifications

Vehicle service booking
Sales support
Automotive repair
Driving Licence
Microsoft Office Suite
Microsoft Office
Organisational skills
Front desk
Customer interaction
Communication skills
Mechanical knowledge

Full job description

Join a Family-Owned Business with an Outstanding Reputation

Keith Elgin Motor Engineers is a highly respected independent garage based in the heart of Morningside. Family-owned and operated for over 30 years, we have built our reputation on exceptional customer service, high-quality workmanship, and looking after both our customers and our team. We are a multi-branch operation supported by a skilled and experienced team working across customer service, administration, technical and management roles, all working together to deliver the outstanding standards our customers have come to expect.

As we continue to invest in new technology, systems, and the future growth of the business, we are looking for a motivated and enthusiastic Customer Service & Administration Coordinator to join our front-of-house team.

This is a varied and rewarding role at the centre of our day-to-day operations. You'll be the key link between customers, technicians, and suppliers, helping ensure everything runs smoothly while delivering an outstanding customer experience.

> Why Join Us?

✅ Established family business with an excellent reputation

✅ Friendly, supportive team environment

✅ Full training provided, with previous automotive experience preferred but not essential

✅ Long-term career opportunity

✅ Opportunity to take ownership and develop the role

✅ Modern systems and ongoing investment in the business

This has traditionally been a long-term role within the business, with previous team members building successful careers with us over many years. It's an opportunity to take ownership, make the position your own, and play a key role in our continued success. We foster a supportive team environment where hard work is recognised, colleagues help one another, and there's always room for a bit of laughter.

> The Role:

As a Customer Service & Administration Coordinator, this is a varied, fast-paced position where you'll help keep the workshop organised while providing excellent customer service.

Key Responsibilities:

Greeting customers and handling enquiries in person, by telephone, and email.
Liaising with the workshop manager and vehicle technicians regarding repairs and maintenance work.
Preparing estimates and discussing repair options with customers.
Ordering parts and communicating with suppliers.
Assisting in the allocation of work and updating workshop schedules.
Processing invoices and maintaining accurate records.
Managing customer updates and ensuring excellent communication throughout the repair process.
Helping customers understand available repair, maintenance and service options.
Problem solving and helping keep daily operations running efficiently.

> What We're Looking For:

Essential:

Excellent customer service skills.
Curiosity, a positive attitude and willingness to learn.
Experience using computer systems and Microsoft Office applications.
Strong communication and interpersonal abilities.
Confident and professional telephone manner.
Good administrative and organisational skills.
Ability to multitask and prioritise workloads effectively.
Strong attention to detail.

Desirable:

Previous experience in the automotive industry.
Experience in a customer-facing sales or service role.
Knowledge of vehicle maintenance and repairs.

Automotive experience is beneficial but not essential. We are happy to train the right individual who has the right attitude, enthusiasm, and customer-focused mindset.

An interest in cars and a willingness to develop your knowledge of vehicle maintenance and parts will be important.

>You:

You'll enjoy dealing with people, solving problems, and working as part of a close-knit team. You're organised, proactive, and capable of keeping multiple tasks moving simultaneously without losing sight of the customer experience.

You take pride in your work, communicate clearly, and you understand the importance of professionalism, integrity, and trust.

> Working Hours:

Full-Time Permanent Position

Monday to Friday
40 hours per week, Monday to Friday, within our operating hours of 8:00am to 6:00pm.

(Some flexibility around start and finish times may be considered for the right candidate.)

Apply Now

If you're looking for a long-term career with a respected local business where your contribution will genuinely be valued, we'd love to hear from you.

Join our dedicated team and become part of the next chapter of Keith Elgin Motor Engineers.

Please note: This position is not suitable for applicants seeking temporary or part-time employment.

Job Types: Full-time, Permanent

Pay: Up to £33,500.00 per year

Benefits:

Company events
Company pension
Employee discount
Free parking

Experience:

Microsoft Office: 1 year (preferred)
Automotive Industry: 1 year (preferred)

Licence/Certification:

Driving Licence (UK)? (preferred)

Location:

Edinburgh EH10 4SU (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer experience coordinator jobs in edinburgh

Customer Service Coordinator & Admin (Automotive)

HGV Class 2 Driver

Groups & Events Administrator - 20hrs/week

Facilities Co-ordinator

Project Coordinator (maternity cover)

Logistics Coordinator

Casual Cellar & Beverage Stock Coordinator

Clerical Assistant

Porter/Driver AA

Retirement Coordinator - Markinch - ID6384-1482

HR & Payroll Administrator (German Speaking)

Rope Access Painter/Blaster

IRATA Level 3 Supervisor

I want to receive the latest job alerts for customer experience coordinator in edinburgh

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