Service improvement technician Work, Jobs in Maghull, Msy (with Salaries)

Aftersales Business Development Executive
Ciceley Commercials —Darwen
- £36,000 - £45,000 a year
- Full-time
- CRM software
- Customer service
- Business development
- Free parking
- Sick pay
Quick apply
1d
Pharmacy Technician
Boots —Preston
- Weekend availability
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Yankee Engineer
Valmet Inc. —Darwen
- 12 hour shift
- Maintenance
- Travel
- Mechanical knowledge
- Annual leave
HGV Technician (Days & Nights)
Greenhous Group —Liverpool
- Night shift
- Employee discount
Quick apply
M&E Maintenance Supervisor
CBRE —Liverpool
- Full-time
- Management
- Schematics
- Business development
Shift Maintenance Electrician
Allied Bakeries —Liverpool
- £55,515.48 a year
- Computer literacy
- Engineering
- Programmable logic controllers
- Annual leave
- Employee discount
Quick apply
Soft Services Contract Manager
CBRE —Chester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
Cathodic Protection - Integrity Services Base Technician
Altrad —Warrington
- Assembly
- Continuous improvement
- Quality control
Quick apply
Shift Fitter Bootle-1
Arriva Merseyside Limited —Bootle
- Overtime
- Schematics
- Maintenance
- Continuous improvement
Quick apply
22h
HGV Technician
PETIT FORESTIER UK —Warrington
- Maintenance
- Continuous improvement
- Mentoring
Quick apply
7d
HGV Technician (Days & Night Shifts Available)
North West Trucks —Wigan
- Full-time
- Employee discount
Quick apply
Multi Skilled Technician (Electrical)
Emcor —Deeside
- £41,500 a year
- Overtime
Quick apply
Multi-Skilled Reactive Maintenance Operative
Bric Management Ltd —Liverpool
- £27,000 - £35,000 a year
- Overtime
- Customer service
- Power tools
- In-person
- Annual leave
- Sick pay
Quick apply
2d
Specialist Clinical Pharmacist
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust —Wigan
- £49,387 - £56,515 a year
- Full-time
- Management
- Patient care
- Teaching
4d
Maintenance Technician - Continental Shifts
2 Sisters Food Group —Flixton
- Up to £53,000 a year
- Overtime
- Maintenance
- Continuous improvement
- Manufacturing
- Employee assistance programme
- Employee discount
4d
Electrical Engineering Manager
Tata Steel —Shotton
- £52,500 - £63,000 a year
- Full-time
- Engineering
- Continuous improvement
- No degree
- Free parking
- Employee assistance programme
7d
Technical Manager
Keoghs —Bolton
- Full-time
- Hybrid work
- Supervising experience
- Continuous improvement
- Training & development
- Employee discount
Quick apply
8d
Business and Science Graduate Scheme - UK Wide Travel
Rentokil Initial Group —Liverpool
- £27,669 a year
- Overtime
- Customer service
- No experience needed
- Hotel
- Annual leave
- Employee assistance programme
Quick apply
Junior IT Service Desk Representative (Apprentice)
Primary Goal —Chester
- £23,000 - £25,000 a year
- Full-time
- Computer Science
- Data entry
- Communication skills
Quick apply
Manufacturing Shift Technician - Nights - 4 on 4 off - Level 4
Kingsland Drinks —Manchester
- £31,890 a year
- Full-time
- Computer literacy
- Continuous improvement
- Computer skills
- Free parking
- Store discount
Quick apply

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Aftersales Business Development Executive

Ciceley Commercials -
Darwen

Quick apply

Job details

Permanent | Full-time
£36,000 - £45,000 a year
1 day ago

Benefits

Free parking
Company car
Cycle to work scheme
Company pension
Sick pay
On-site parking

Qualifications

CRM software
Outbound sales
Driving Licence
Client engagement
Customer service
Internal department liaison
Business development
Customer loyalty building
Organisational skills
Relationship management
Business lead generation

Full job description

The Aftersales Business Development Executive is responsible for driving profitable growth across the aftersales operation, with a primary emphasis on trade and workshop parts sales along with workshop labour sales growth. The role is focused on developing new trade parts business, increasing customer retention, expanding account penetration, and supporting parts growth through strong commercial activity and customer engagement. While workshop labour sales remain an important part of the position, the role is principally parts-led, working directly with the Site Parts Manager to maximise parts opportunity across both retail and workshop channels within the company’s Mercedes-Benz franchise operations.

Key Responsibilities

Proactively identify, develop, and grow trade parts sales across the company’s Mercedes-Benz franchise brands by building strong relationships with independent garages, Bodyshop’s, fleet operators, and other local business customers.
Drive workshop parts sales by working closely with the site Parts Advisors, Service Advisors, Technicians, and the Site Parts Manager to maximise parts penetration on every repair order within the Mercedes-Benz franchise operations.
Develop targeted sales activity to win new trade accounts, reactivate dormant accounts, and increase turnover from existing trade customers for Mercedes-Benz genuine parts and approved product lines.
Manage regular customer contact through telephone prospecting, customer visits, follow-up activity, and local market engagement to strengthen the trade parts pipeline for the Mercedes-Benz brands represented by the business.
Promote parts offers, campaigns, seasonal opportunities, and value-added propositions to increase trade and workshop parts sales performance in line with Mercedes-Benz franchise and company objectives.
Monitor lost parts sales, quotation conversion, and customer buying patterns, taking action to recover opportunities and improve Mercedes-Benz parts revenue.
Support workshop labour sales growth through engagement with the Site Service Manager and service team, helping identify opportunities linked to service retention, follow-up activity, and aftersales campaigns within the Mercedes-Benz franchise operations.
Work closely with internal teams to ensure pricing, stock availability, service levels, delivery performance, and communication support the growth of trade and workshop parts sales across the Mercedes-Benz franchise brands.
Analyse sales performance, customer activity, and market opportunities to identify trends, risks, and areas for profitable growth within the Mercedes-Benz parts operation.
Maintain accurate records of customer activity, prospecting, account development, and pipeline opportunities using internal systems.
Always represent the business professionally, delivering excellent customer service and supporting compliance with company and Mercedes-Benz franchise standards.

Key Performance Indicators

Growth in trade parts turnover, margin, and customer account base.
Growth in workshop parts sales.
Number of new trade accounts opened, reactivated, and developed.
Improvement in parts quotation conversion and recovery of lost sales opportunities.
Increased customer retention and repeat parts business.
Growth in workshop labour sales linked to aftersales follow-up and service engagement activity.
Achievement of monthly and quarterly parts revenue objectives.
Customer satisfaction and service quality performance.

Skills, Experience and Attributes

Previous experience within the motor trade, ideally in parts, trade parts, aftersales sales development, or a commercially focused parts environment, with Mercedes-Benz or premium franchise experience being advantageous.
Strong understanding of parts operations, trade parts sales, customer pricing, and account development, ideally within a franchised dealer environment.
Commercially driven with a proven ability to identify, develop, and convert sales opportunities.
Good awareness of workshop operations and the relationship between service activity and parts sales.
Excellent communication, relationship-building, and negotiation skills.
Self-motivated, target-driven, and able to work independently while collaborating effectively with site departments.
Competent in using dealer management systems, CRM tools, and Microsoft Office applications.
Strong organisational skills with the ability to manage multiple priorities and follow through on business opportunities.
Full UK driving licence preferred.

Benefits

Onsite parking
Company car
23 days holiday plus bank holidays
Additional days holiday following 5 years’ service (max 5 days)
Cycle to Work Scheme
Award winning dealership that is always looking to grow and develop its people and business

About Ciceley Commercials Ltd

Ciceley Commercials Ltd is an award winning, Mercedes-Benz Commercial Vehicle Dealer with sites in Blackburn, Bolton, Carlisle, Dumfries and Motherwell (Eurocentral). We are a family run business, established over 50 years ago and currently employ over 240 people.

This is a fantastic opportunity to work with a highly successful and award-winning Mercedes-Benz commercial vehicle dealership.

To apply for this position please apply with a copy of your CV.

Pay: £36,000.00-£45,000.00 per year

Benefits:

Company car
Company pension
Cycle to work scheme
Free parking
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

service improvement technician jobs in maghull, msy

Aftersales Business Development Executive

Pharmacy Technician

Yankee Engineer

HGV Technician (Days & Nights)

M&E Maintenance Supervisor

Shift Maintenance Electrician

Soft Services Contract Manager

Cathodic Protection - Integrity Services Base Technician

Shift Fitter Bootle-1

HGV Technician

HGV Technician (Days & Night Shifts Available)

Multi Skilled Technician (Electrical)

Multi-Skilled Reactive Maintenance Operative

Specialist Clinical Pharmacist

Maintenance Technician - Continental Shifts

Electrical Engineering Manager

Technical Manager

Business and Science Graduate Scheme - UK Wide Travel

Junior IT Service Desk Representative (Apprentice)

Manufacturing Shift Technician - Nights - 4 on 4 off - Level 4

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