Technical support Work, Jobs in Rusthall (with Salaries)

IT Service Desk Coordinator
Ark Schools —Hastings
- £25,000 a year
- Full-time
- Hybrid work
- Hospitality
- Customer service
- Communication skills
- Annual leave
13h
Business Systems and Information Quality Advisor
Surrey County Council —South Park and Woodhatch
- £34,660 - £36,943 a year
- Full-time
- Hybrid work
- Travel
- Annual leave
- Employee assistance programme
2nd Line Engineer - Hybrid - MSP
Uptime —Horsham
- Weekend availability
- Hybrid work
- Azure
- Windows
- Analysis skills
Quick apply
5d
Level 3 Helpdesk Technician
Apogee Corp —Maidstone
- Monday to Friday
- Customer service
- SQL
- Analysis skills
- Employee assistance programme
- Employee discount
Bill to Cash Project Support
Rentokil Initial Group —Crawley
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- Travel
- Free parking
- Employee assistance programme
Quick apply
2nd Line IT Engineer
Akita Systems Limited —Wrotham
- Azure
- Customer service
- Windows
- Sick pay
SERVICE DESK ANALYST
Laing O'Rourke —Dartford
- AutoCAD
- Azure
- Analysis skills
IT Operations Engineer - Fixed Term Contract
Horder Healthcare —East Grinstead
- Up to £27,222 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
Quick apply
HR Systems Analyst
Synapri —Rochester
- £28,000 - £32,000 a year
- Azure
- Windows
ICT Cluster Support Technician
Aerodrome Primary Academy —Croydon
- £24,626 - £26,778 a year
- Travel
- IT
- Communication skills
- Annual leave
- Employee assistance programme
First Response Team Lead
Uptime Solutions —Crawley
- Full-time
- Customer service
- Windows
- Microsoft Office
Administrator IT & Reception cover
Gossops Green Medical —Crawley
- From £12.71 an hour
- Part-time
- Microsoft Excel
- Customer service
- IT
Quick apply
12d
Recruitment & System Administrator
Epsom and St Helier University Hospitals NHS Trust —Epsom
- £29,812 - £32,715 a year
- Part-time
- Customer service
- Microsoft Office
- Patient care
- Annual leave
4d
Senior Infrastructure & Support Engineer
Tropic Skincare —Croydon
- £45,000 - £50,000 a year
- Hybrid work
- Azure
- Windows
- AWS
- Employee assistance programme
- Employee discount
Quick apply
Electrical Installation Technician (IT Comms Cabinets)
South East Water —Snodland
- Up to £45,000 a year
- Full-time
- Travel
- Annual leave
Senior Financials Support Analyst
Superdrug —Croydon
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Oracle
- Store discount
- Employee discount

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IT Service Desk Coordinator

Ark Schools -
Hastings

Apply Now

Job details

Permanent | Full-time
£25,000 a year
13 hours ago

Benefits

Annual leave
Company pension
Discounted gym membership

Qualifications

Hospitality
ITIL Certification
Customer service
Technical support
MTA
IT support
Communication skills

Full job description

About The Role

Reports to: IT Service Desk Manager
Location: Hastings (Hybrid Working; occasional multi-site working required)
Contract: Permanent
Pattern: Full Time (37.5 hours per week, shift rota between 07:00 - 18:00)

As the IT Service Desk Coordinator, you'll play a pivotal role in our team, operating remotely to deliver outstanding support to schools and the broader Ark IT community. Your focus will be on providing proactive and reactive assistance, ensuring seamless access to IT resources for all stakeholders.

What we're looking for:

A strong interest in IT and a desire to build a career in technical support or service management
Good communication and customer service skills
Ability to manage workload and prioritise tasks effectively
Proactive and willing-to-learn attitude
An interest in technology and problem solving
Ability to work effectively as part of a team

Key Responsibilities:

Providing first-line IT support to staff across the organisation
Diagnosing and resolving common technical issues remotely
Managing and progressing incidents and service requests through the ITSM platform
Monitoring ticket queues and supporting SLA performance
Maintaining clear communication with users throughout issue resolution

Desirable experience:

Experience in a customer service, administration, retail, hospitality, or technical support environment
Basic understanding of Microsoft 365
Experience working within a school, Multi-Academy Trust, or service-driven organisation
Understanding of IT support or service management principles

Qualification Criteria:

Right to work in the U.K.
MTA or equivalent entry-level IT qualification (desirable)
Motivated to work towards an ITIL Foundation certification

Benefits

27 days annual leave plus bank holidays, rising with each year of service up to 30 days after 3-years’ service. This entitlement is pro rata for part time employees. This entitlement excludes bank holidays
Full office closure between Christmas and New Year
As an Ark employee, you will have the opportunity to be part of the TPT (The Pension Trust) scheme, our workplace pension scheme where we make an 11% contribution; you are not required to contribute towards this scheme unless you choose to. Depending on your role you may also be entitled to LGPS which is a defined benefit scheme where you contribute a percentage based on how much you earn (as do we) in exchange for a guaranteed amount in your pension pot every year
Access to high-quality professional learning throughout your career, offering both face-to-face sessions and a bespoke online learning platform
Access to Ark Rewards scheme offering savings from over 3,000 major retailers, interest-free loans available for season tickets or a bike, gym discounts offering up to 40% off your local gym and free eye tests

About Us

Ark is an education charity that exists to make sure that all children, regardless of their background, have access to a great education and real choices in life. Our network of 39 schools reaches traditionally underserved communities in Birmingham, Hastings, London and Portsmouth. We educate 30,000 pupils and have nearly 3,000 teaching staff across our network. We also incubate and scale innovative ventures, which we roll out beyond our network of schools for the benefit of teachers, pupils and the education system as a whole. Current Ventures include Ark Curriculum Plus, which equips teachers with the subject expertise needed to ensure students succeed, and Ark Start, a growing chain of nurseries offering affordable, high-quality early years education.

Recently, Ark moved to new offices at EdCity – a unique not-for-profit development in West London, in partnership with Hammersmith & Fulham council. EdCity is designed to bring mission-aligned organisations together to focus on improving the lives of children, especially through education. It offers leased offices, a range of venues for training and events, and an innovation hub for the education sector to connect, collaborate and learn together.

Diversity and inclusion:

We aim to build a diverse and inclusive organisation where everyone – staff and students – can do their best work and achieve their full potential. We want to reflect and represent diverse perspectives across our organisation because we know that doing so will make us stronger and more effective. To know more about Ark’s diversity and inclusion commitments, please click on this link.

Safeguarding statement:

Ark is committed to safeguarding and promoting the welfare of children and young people in its academies. In order to meet this responsibility, its academies follow a rigorous selection process to discourage and screen out unsuitable applicants.

Ark requires all employees to undertake an enhanced DBS check. You are required, before appointment, to disclose any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Non-disclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar you from employment - this will depend upon the nature of the offence(s) and when they occurred. To read more about Ark’s safer recruitment process, please click this link.

Please note we will be reviewing applications on an on-going basis and this role may close earlier than advertised depending on the level of response. We strongly encourage to submit your application at your earliest convenience.

For any questions, please contact [email protected].

Apply Now

Refine Your Search

technical support jobs in rusthall

IT Service Desk Coordinator

Business Systems and Information Quality Advisor

2nd Line Engineer - Hybrid - MSP

Level 3 Helpdesk Technician

Bill to Cash Project Support

2nd Line IT Engineer

SERVICE DESK ANALYST

IT Operations Engineer - Fixed Term Contract

HR Systems Analyst

ICT Cluster Support Technician

First Response Team Lead

Administrator IT & Reception cover

Recruitment & System Administrator

Senior Infrastructure & Support Engineer

Electrical Installation Technician (IT Comms Cabinets)

Senior Financials Support Analyst

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