Customer support & client services occupations Work, Jobs in Baslow, Dby (with Salaries)

Customer Success Manager
nurtur.group —Derby
- £25,000 a year
- Weekend availability
- Hybrid work
- Free parking
- Sick pay
4d
Associate Client Advocate
Aptean —Sheffield
- Full-time
- CRM software
- Customer service
- AI
Emerging Customer Success Manager
Fourth —Macclesfield
- Hybrid work
- Hospitality
- Hotel
- Travel
- Flexible schedule
- Life insurance
3d
Platform Delivery Specialist
PIB Group Services Ltd. —Chesterfield
- Hybrid work
- Communication skills
Quick apply
12d
Digital Customer Experience Administrator - FTC
MetroRod Ltd —Macclesfield
- £27,839 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Continuous improvement
- Free parking
- Annual leave
Quick apply
13d
Contact Centre Agent
LSH Auto —Stockport
- £27,010 a year
- Full-time
- Computer literacy
- Computer skills
- Referral programme
Quick apply
6d
Customer Account Manager
Advanced Supply Chain Group —Sheffield
- £30,000 - £34,000 a year
- Full-time
- Hybrid work
- Negotiation
- Annual leave
Technical Advisor
Vaillant Group U.K. Ltd —Belper
- Full-time
- Computer literacy
- Computer skills
- Communication skills
9d
Client Relationship Team Member
NJS Law —Macclesfield
- £23,000 - £25,000 a year
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
Quick apply
I&C Metering Advisor
Yü Group —Nottingham
- £26,228 a year
- Full-time
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Manager
The Splash Lab —Stockport
- From £50,000 a year
- Full-time
- Management
- English
- Supervising experience
- Free parking
Quick apply
10d
Group Customer Resolution and Information Rights Manager
Lithia —Nottingham
- Presentation skills
- Continuous improvement
- Team management
- Annual leave
- Employee discount
Customer Service Representative - Out of Hours x 2 Posts
Rotherham Metropolitan Borough Council —Rotherham
- £26,340 - £26,472 a year
- Part-time
- Communication skills
- Annual leave
6d
Planning and Dispatch Manager
Getinge Ltd. —Derby
- Hybrid work
- Microsoft Word
- Salesforce
- Continuous improvement
3d
Team Leader
Reed In Partnership —Derby
- £33,750 - £41,000 a year
- Full-time
- Continuous improvement
- Training & development
- Annual leave
- Flexible schedule
Account Executive - 6x Month FTC
Intelli-Park —Sheffield
- £24,784.50 a year
- Monday to Friday
- Sales
- Organisational skills
- Computer skills
- Work from home
Quick apply
4d
Remedial Team Manager
Rehlko —Heanor
- Up to £55,000 a year
- Full-time
- Team management
- Organisational skills
- Leadership
- Employee assistance programme
4d
Manager, Technical Account Management
ClassPass —Sheffield
- Remote
- Bachelor's degree
- Team management
- No degree
Quick apply
3d
Digital Customer Success Manager, EMEA
Fourth —Macclesfield
- Hybrid work
- Hospitality
- Hotel
- Communication skills
- Flexible schedule
- Life insurance
3d
Senior Test Centre Associate - Chesterfield
Reed In Partnership —Chesterfield
- £14.80 an hour
- Part-time
- Customer service
- Supervising experience
- Team management

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customer support & client services occupations jobs near baslow, dby

Customer Success Manager

nurtur.group
Derby

Apply Now

Job details

Full-time
£25,000 a year
4 days ago

Benefits

Free parking
Cycle to work scheme
Sick pay
On-site parking

Qualifications

Technical troubleshooting
Client engagement
Stakeholder liaison
Technical support
Digital marketing
Customer relationship management
Customer renewal management
Churn prevention
Customer loyalty building
Relationship management
Customer support
Customer interaction

Full job description

Nurtur Ltd are looking for a Customer Success Manager for one of its nurtur. tech brands

Nurtur. group is a diverse group of businesses brought together based on holistically delivering maximum potential growth to Estate and Letting Agents.

Using both our unique bespoke software and cleverly designed strategic marketing packages, we generate, and nurture leads for our clients to capitalise and expand their market share.

The opportunity

We're looking for a Customer Success Manager to join us full-time. As a Customer Success Manager, you will be responsible for the retention and growth of our customers across out brands. Joining a fast-growing company at the forefront of digital marketing.

Your focus will be to build relationships with our customers through delivering excellent customer success, training, and guiding your customers to deliver strong marketing and business strategies that will generate maximum Return on Investment (ROI) for our clients and help us to continually exceed our retention objectives.

About you:

Youll have at least three years of Customer Service/ Account Management experience.
Youll have a self-starter mentality with the ability to proactively get on with work.
Youll be a creative thinker, able to come up with innovative new ideas and solutions to deliver success to your customers.
Youll be a confident and clear communicator with excellent writing and presentation skills.
Youll be comfortable expressing yourself via email, social media, video conference, webinars, or in-person.
Youll have a strong knowledge of digital marketing and the value it brings to businesses.
Youll have excellent organisational and follow-up skills.
Youll possess excellent problem-solving skills: youll be able to adapt to any situation and propose clear logical solutions.
Youll have an upbeat and proactive attitude with a passion for helping others succeed.
Youll be able to multi-task, prioritise and manage your time effectively.
Ensuring that client expectations are managed effectively by providing realistic timelines and deliverables.
Proactively identifying future needs and requirements of clients to provide timely solutions and support.

Roles and responsibilities:

Owning the support, adoption, and expansions of your allocated customers across our brands.
Act as the main point of contact for your customers.
Handle upselling and renewal enquiries for your customers.
Deliver monthly strategy and business reviews to demonstrate ROI to customers.
Regularly engage with your customers on social media and stay on their radar.
Act as an escalation liaison between the customer, our Support Team, and Product Teams to help resolve technical issues blocking product adoption or usage.
Develop a deep understanding of individual customer objectives and how our product can facilitate these for them.

This will be based out of our Nurtur office commercial building in Little Eaton which is a beautiful village on the outskirts of Derby. Its a great location with free on-site parking and plenty of local amenities.

Working hours are 9 am 5.30 pm Monday to Friday so youll have the weekends to relax and recharge.

Hybrid working will be available after probation period is passed.

The successful applicant will receive and have access too:

25 days holiday plus the 8 bank holidays
Perk box
Health Shield cash plan to recoup the cost of services such as dentistry, opticians etc.
Death in Service Cover
Company Sick Pay
Bike to Work scheme.

Apply Now

Refine Your Search

customer support & client services occupations jobs in baslow, dby

Customer Success Manager

Associate Client Advocate

Emerging Customer Success Manager

Platform Delivery Specialist

Digital Customer Experience Administrator - FTC

Contact Centre Agent

Customer Account Manager

Technical Advisor

Client Relationship Team Member

I&C Metering Advisor

Customer Service Manager

Group Customer Resolution and Information Rights Manager

Customer Service Representative - Out of Hours x 2 Posts

Planning and Dispatch Manager

Team Leader

Account Executive - 6x Month FTC

Remedial Team Manager

Manager, Technical Account Management

Digital Customer Success Manager, EMEA

Senior Test Centre Associate - Chesterfield

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