Front desk receptionist Work, Jobs in Halling, Ken (with Salaries)

Head Dental Receptionist
Billericay Dental Care —Billericay
- £34,132 - £35,289 a year
- Full-time
- Continuous improvement
- In-person
- Leadership
- Employee discount
Quick apply
4d
GP Receptionist/Administrator
Slade Green Medical Centre —Erith
- £12.71 an hour
- Part-time
- Microsoft Word
- Computer literacy
- Accounting
Quick apply
7d
Front Office Associate
Lingfield Park Racecourse —Lingfield
- Weekend availability
- Hotel
- Organisational skills
- Front desk
1d
Front Office Associate (Hotel)
Dorsett Canary Wharf —Canary Wharf
- £26,500 a year
- 8 hour shift
- Bilingual
- Hospitality
- Hotel
Quick apply
Receptionist
Greenwood Group - GP Practice —London
- From £12.71 an hour
- Part-time
- Administrative experience
- Organisational skills
- Front desk
Quick apply
Medical Receptionist
Waterfield House Surgery —Royal Tunbridge Wells
- From £12.71 an hour
- Part-time
- Microsoft Outlook
- Customer service
- GP surgery experience
- Free parking
Quick apply
14d
Weekend Receptionist
Stratstone —Royal Tunbridge Wells
- Weekend availability
- Organisational skills
- Front desk
- Annual leave
- Employee discount
Quick apply
Receptionist
Bromley - Hayes Dental Surgery —Bromley
- £13 an hour
- Full-time
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
VacancyTitle: Receptionist
Together Dental —Southend-on-Sea
- £12.71 an hour
- Temporary
- Computer literacy
- Administrative experience
- Computer skills
- Referral programme
Front Office Team member
IBIS BUDGET —London
- £14.80 an hour
- Full-time
- Bar
- Communication skills
- Employee discount
- Referral programme
Quick apply
7d
Receptionist
Holiday Inn Southend —Southend-on-Sea
- £12.80 an hour
- Part-time
- Computer literacy
- Hotel
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
14d
Dental Receptionist PART TIME
Pennypot Dental Practice Ltd. —Ashford
- From £12.71 an hour
- Part-time
- Organisational skills
- In-person
- Employee discount
Quick apply
13d
Medical Receptionist
The Evergreen surgery —London
- £14.80 an hour
- Part-time
- Computer literacy
- Data entry
- Front desk
Quick apply
5d
Corporate Receptionist - SKD
ST James Facilities —London
- £34,632 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
11d
Administration Assistant/ Receptionist
Essex Partnership University NHS Foundation Trust —Rochford
- £25,760 - £27,476 a year
- Full-time
- Front desk
- In-person
- Relocation assistance
- Employee discount
3d
GP Surgery Receptionist
Balaam Street Surgery —London
- Up to £30,000 a year
- Part-time
- Front desk
- Computer skills
- In-person
Quick apply
Receptionist/Sales Advisor
Reynolds Group —Bexley
- From £12.71 an hour
- Weekend availability
- Sales
- Customer service
- Administrative experience
- Free parking
- Gym membership
Quick apply
10d
Receptionist - Sales & Lettings
Campions —London
- £28,090 a year
- Monday to Friday
- CRM software
- Microsoft Office
- Administrative experience
- Employee assistance programme
Quick apply
Receptionist
Lincoln Plaza Hotel London —London
- £27,295 a year
- Full-time
- Hotel
- Front desk
- Employee assistance programme
- Referral programme
Quick apply
Receptionist
Doubletree by Hilton Dartford Bridge —Dartford
- Full-time
- Bar
- Computer literacy
- Hotel
- Free parking
- Employee assistance programme
Quick apply

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Head Dental Receptionist

Billericay Dental Care -
Billericay

Quick apply

Job details

Permanent | Full-time
£34,132 - £35,289 a year
4 days ago

Benefits

Employee discount
On-site parking

Qualifications

Patient flow optimisation
Front of house supervision
Dental receptionist
Patient appointment coordination
Coaching
Complaint handling
Patient service
Continuous improvement
Leadership
Team motivation leadership

Full job description

HEAD DENTAL RECEPTIONIST

Own the Patient Journey. Elevate the Experience. Create the WOW.

Billericay Dental Care – Billericay, Essex
£34,132-£35,289 | Full-time | Permanent

Are you a natural leader who believes every patient deserves a 5★ experience?

At Billericay Dental Care, we believe that exceptional dentistry is only part of what makes a great practice.

The patient journey matters just as much.

From the moment a patient first contacts us, to the way they are welcomed, communicated with, supported and followed up, every interaction should leave them thinking:

“WOW — that was an amazing experience.”

We’re looking for an experienced Head Dental Receptionist who is passionate about making that happen.

This is a senior front-of-house role for someone who wants to take ownership of the patient journey, lead service excellence and raise the standard of what outstanding dental reception looks like.

YOUR MISSION: CREATE A 5★ PATIENT EXPERIENCE

As our Head Dental Receptionist, you’ll be the guardian of the patient experience.

You’ll lead our reception team, but your role goes far beyond managing a diary or answering the phone.

You’ll take ownership of how patients experience our practice at every touchpoint — ensuring our service is consistently warm, professional, personal and exceptional.

You’ll identify opportunities to make the patient journey better, introduce improvements and inspire the team to consistently deliver a 5★ “WOW” experience.

WHAT YOU’LL OWN - The Patient Journey & Experience

Take ownership of the end-to-end patient journey, from the first enquiry through to ongoing care and follow-up
Ensure every patient receives a warm, professional and personalised experience
Identify opportunities to exceed patient expectations and create memorable “WOW” moments
Ensure patients feel valued, listened to and cared for at every interaction
Continuously review and improve the patient journey across reception and the wider practice
Work closely with clinicians and the wider team to ensure a seamless patient experience

Service Excellence & Quality

You’ll play a key role in maintaining and raising the standard of service across the practice.

This will include:

Setting clear expectations for exceptional reception and patient service
Monitoring service standards and ensuring consistency across the team
Coaching and supporting reception team members to deliver outstanding service
Identifying gaps or inconsistencies in the patient experience and taking action
Introducing and maintaining effective reception processes and standards
Regularly reviewing patient feedback and using it to drive improvements
Leading by example and creating a team-first culture

COMPLAINTS, FEEDBACK & SERVICE RECOVERY

We know that even in an exceptional practice, things don’t always go perfectly.

When they don’t, the way we respond matters.

You’ll take a proactive and professional approach to patient concerns, complaints and service recovery, ensuring patients feel heard, respected and supported.

You’ll:

Take ownership of patient complaints and concerns
Respond calmly, professionally and empathetically
Investigate issues thoroughly and work towards appropriate resolutions
Identify recurring issues and recommend improvements to prevent them happening again
Ensure appropriate complaints processes and documentation are followed
Escalate matters appropriately when required
Use patient feedback as a valuable tool for improving the practice

LEAD, INSPIRE & DEVELOP THE RECEPTION TEAM

You’ll be the leader of our front-of-house team and will play a key role in creating a positive, accountable and high-performing reception environment.

You’ll:

Lead, support and motivate the reception team
Set clear expectations around service, professionalism and patient care
Coach team members and provide constructive feedback
Support training and onboarding
Lead by example in every patient interaction
Help create a culture of accountability, teamwork and continuous improvement
Recognise great performance and celebrate successes
Address service issues promptly and constructively

We want a leader who can be warm and approachable while maintaining high standards.

OPERATIONAL & COMMERCIAL EXCELLENCE

Alongside patient experience, you’ll take ownership of the smooth and efficient running of reception.

This includes:

Managing and optimising appointment books
Maximising diary utilisation
Coordinating appointments with clinicians and the wider team
Supporting treatment plan coordination
Handling complex patient queries
Processing payments and maintaining accurate records
Supporting practice policies, procedures and compliance
Identifying opportunities to improve efficiency and patient flow
Ensuring the reception environment consistently reflects the high standards of Billericay Dental Care

ABOUT BILLERICAY DENTAL CARE

We’re a family-owned, progressive dental practice committed to delivering exceptional clinical care and an outstanding patient experience.

We’re proud to have been finalists in the Dentistry Awards 2025 and have recently invested in creating a modern, state-of-the-art practice.

Our practice is:
Fully digital
Technology-led
Patient-focused
Home to an experienced multidisciplinary clinical team
Committed to continuous improvement
Focused on developing our people

WHO ARE WE LOOKING FOR?

You’ll ideally be an experienced Dental Receptionist who is ready to step into a senior leadership role.

You’ll be:

A natural leader – You enjoy taking responsibility and bringing people with you.

Obsessed with great service – You notice the little things that make patients feel special.

Highly organised – You can manage multiple priorities without losing sight of the patient.

Confident with people – You can communicate brilliantly with patients, clinicians and colleagues.

Solution-focused – When something goes wrong, you focus on fixing it and learning from it.

Quality-driven – You have high standards and implement processes to maintain them.

Commercially aware – You understand that an efficiently run reception supports both patient care and practice performance.

Emotionally intelligent – You can handle difficult conversations with empathy, professionalism and confidence.

And above all:

You genuinely care about how people feel when they walk through our doors.

WHAT WE OFFER

£34,132-£35,289 based on working pattern detailed below.

Full-time, permanent position
Senior leadership opportunity
Fully digital working environment
Supportive and ambitious team culture
Employee discount
On-site parking
Opportunity to shape and improve the patient journey
Opportunity to develop your leadership and management skills
A role where your ideas and contribution will genuinely matter

WORKING PATTERN

Salary based on following hours:

Monday: 8.30am- 8:00pm

Tues-Thurs: 8.30am-6.00pm

Fri: OFF

Saturday: 8:30am – 6:00pm

Full-time | Permanent

❤THIS IS ABOUT MORE THAN RECEPTION

We’re looking for someone who wants to raise the bar.

Someone who believes that 5★ patient care is created through hundreds of small details, every single day.

If you’re ready to take ownership of the patient journey, lead a team and help create a genuinely exceptional patient experience at Billericay Dental Care...

We’d love to hear from you.

Apply today and tell us why you’re the person to lead our front-of-house experience.

Pay: £34,132.00-£35,289.00 per year

Work Location: In person

Quick apply

Refine Your Search

front desk receptionist jobs in halling, ken

Head Dental Receptionist

GP Receptionist/Administrator

Front Office Associate

Front Office Associate (Hotel)

Receptionist

Medical Receptionist

Weekend Receptionist

Receptionist

VacancyTitle: Receptionist

Front Office Team member

Receptionist

Dental Receptionist PART TIME

Medical Receptionist

Corporate Receptionist - SKD

Administration Assistant/ Receptionist

GP Surgery Receptionist

Receptionist/Sales Advisor

Receptionist - Sales & Lettings

Receptionist

Receptionist

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