Technical support Work, Jobs in Newport (with Salaries)

Technical Account Manager
Xerox —Bristol
- Full-time
- Analysis skills
- In-person
- Leadership
6d
Vacancy 1: Escalations Technician – 2nd/3rd Line Duties
EvolvIT —Bristol
- Computer networking
- SharePoint
- In-person
Senior Customer Service Representative - FM Helpdesk
Equans —Bristol
- Full-time
- Supervising experience
- IT
- Communication skills
- Annual leave
- Employee assistance programme
13d
ICT Network Engineer
AtkinsRéalis —Bristol
- Full-time
- Hybrid work
- Business development
- Travel
- Communication skills
AC Technical Support Advisor
Daikin Industries Ltd. —Bristol
- Full-time
- Schematics
- Communication skills
Quick apply
Vacancy 2: Support Technician
EvolvIT —Bristol
- Windows
- Computer networking
- SharePoint
Digital Adoption Advisor
Veale Wasbrough Vizards —Bristol
- Continuous improvement
- Organisational skills
- Training & development
Senior Service Desk Analyst
Acacium Group —Bristol
- Full-time
- Hybrid work
- Employee assistance programme
Quick apply
Workplace Engineer
Capgemini Sogeti —Bristol
- Hybrid work
- Microsoft Outlook
- SharePoint
Change Trainer
TLT —Bristol
- Full-time
- Hybrid work
- ERP systems
- Microsoft Office
- Organisational skills
Senior ICT Network Engineer
AtkinsRéalis —Bristol
- Full-time
- Hybrid work
- Business development
- Travel
- Mentoring
Service Desk Engineer
Babcock International —Bristol
- £28,300 - £35,400 a year
- Full-time
- Databases
- Analysis skills
- Annual leave
- Employee assistance programme
Field Based IT Technician - Schools and Business - Bristol - £28k to £30k
Soltech IT —Bristol
- £28,000 - £30,000 a year
- Full-time
- Google Suite
- Customer service
- In-person
- Free parking
- Work from home
Quick apply
8d
Workplace Engineer
Capgemini —Bristol
- Hybrid work
- Microsoft Outlook
- SharePoint
Modern Workplace IT Specialist, Workstations
Amcor —Bristol
- Full-time
- Computer Science
- English
- Bachelor's degree
IT-Systemadministrator (m/w/d)
BASYS Brinova GmbH —Bristol
Software Customer Service Manager
Oxford Instruments plc —Bristol
- Continuous improvement
- Training & development
- Annual leave
Contract Change Trainer
TLT —Bristol
- Full-time
- ERP systems
- Microsoft Office
- Organisational skills
Onsite Technical Analyst, IT Infrastructure Services Part Time 3 days per week
Deloitte —Bristol
- Part-time
- Hybrid work
- In-person
- Communication skills
4d

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Technical Support Co-ordinator
Avon and Somerset Constabulary —Portishead
If the role requires you to drive you will also be required to upload details from your full driving licence including photos.
Technical Support Officer - End User Hardware and Devices
Avon and Somerset Constabulary —Portishead
If the role requires you to drive you will also be required to upload details from your full driving licence including photos.
£40,383 - £42,612 a year

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Technical Account Manager

Xerox -
Bristol

Apply Now

Job details

Full-time
6 days ago

Qualifications

Microsoft Windows Server
Technical troubleshooting
IT service management
Microsoft Exchange
Analysis skills
Remote access software
Technical writing
SAN
Customer support
Root cause analysis
Leadership
Communication skills
Microsoft Azure
ESXi
Help desk

Full job description

About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

Overview:

Xerox IT Services is seeking a Technical Account Manager to join its client-focused team based at the Whitchurch office in Bristol. This role provides advanced technical support for critical infrastructure and platforms, serves as a key escalation point, and helps maintain reliable services for clients. The Technical Account Manager will collaborate with infrastructure specialists, field analysts, and service management teams while contributing to service improvement, technical governance, and knowledge development.

Why Join This Team:

Contribute to a growing UK IT Services organization supporting a broad portfolio of managed technology services.
Work with experienced technical specialists across infrastructure, cloud, virtualization, service management, and end-user computing.
Help shape service delivery practices, technical standards, and future infrastructure improvements.
Support clients through collaborative problem-solving and proactive service improvement.

What You Will Do:

Provide advanced technical support for critical incidents, infrastructure issues, and escalated service requests.
Perform troubleshooting, root cause analysis, problem management, and technical documentation.
Maintain, monitor, patch, and improve infrastructure systems to support availability, resilience, security, and performance.
Prepare change requests, participate in Change Advisory Board activities, and support service management processes.
Develop knowledge base articles, operational runbooks, technical standards, and training materials for internal teams.

What You Need to Succeed:

At least seven years of experience in a customer-facing IT support environment.
Strong knowledge of IT infrastructure, networks, desktop, server, printer, and network hardware.
Experience supporting Microsoft Windows Server, Active Directory, DNS, DHCP, Microsoft Exchange, Microsoft 365, Microsoft Azure, Remote Desktop, VMware ESXi, server clusters, and SAN environments.
Strong analytical, troubleshooting, communication, organization, and customer-facing skills.

How We Set You Up for Success:

Collaboration with infrastructure specialists, technical field analysts, service desk teams, and service management professionals.
Opportunities to contribute to training strategies, mentoring, knowledge sharing, and technical best practices.
Exposure to infrastructure, cloud, virtualization, networking, security, and service management technologies.
Participation in long-term service improvement and technology roadmap activities.

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Refine Your Search

technical support jobs in newport

Technical Account Manager

Vacancy 1: Escalations Technician – 2nd/3rd Line Duties

Senior Customer Service Representative - FM Helpdesk

ICT Network Engineer

AC Technical Support Advisor

Vacancy 2: Support Technician

Digital Adoption Advisor

Senior Service Desk Analyst

Workplace Engineer

Change Trainer

Senior ICT Network Engineer

Service Desk Engineer

Field Based IT Technician - Schools and Business - Bristol - £28k to £30k

Workplace Engineer

Modern Workplace IT Specialist, Workstations

IT-Systemadministrator (m/w/d)

Software Customer Service Manager

Contract Change Trainer

Onsite Technical Analyst, IT Infrastructure Services Part Time 3 days per week

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