Technical engineer Work, Jobs in Hethersett, Nfk (with Salaries)

Internal Opportunity: Junior Engineering Support Tier 3
Epos Now —Norwich
- £28,000 - £32,000 a year
- Full-time
- Analysis skills
- Continuous improvement
13d
MIG Welder
Styne Group —Diss
- £16.40 - £18.40 an hour
- 8 hour shift
- Quality control
- In-person
- Free parking
- Flexitime
Quick apply
Project Engineer
Mirus Aircraft Seating Limited —Hingham
- Organisational skills
5d
Technician - Tubes
Amcor —Beccles
- 12 hour shift
- Continuous improvement
- Quality control
fire and security engineer (fire bias)
Sonata Security Limited —Norwich
- £35,000 - £40,000 a year
- Overtime
- Schematics
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Engineering Manager – Electrical & RF Calibration
Fluke —Norwich
- Engineering
- Master's degree
- Bachelor's degree
Software Developer II
CPI Card Group —Norwich
- Software troubleshooting
- Master's degree
- Bachelor's degree
Lecturer - Welding & Fabrication
East Coast College —Great Yarmouth
- £35,112.48 - £41,600.00 a year
- Full-time
- Welding
- Teaching
- Gym membership
Quick apply
Civil Engineer
Anglian Water Services Ltd —Norwich
- £47,000 - £56,000 a year
- Full-time
- Civil engineering
- Engineering
- Master's degree
- Employee discount
Structural Detailer
JPSE Construction Ltd —Norwich
- From £40,000 a year
- Full-time
- In-person
- Communication skills
Quick apply
Senior Project Manager (Higher Education, Healthcare, Defence Construction)
AECOM —Norwich
- Full-time
- Hybrid work
- Engineering
- Business development
- Mentoring
5d
Technician EBM
Amcor —Beccles
- Full-time
- Continuous improvement
- Quality control
Head of Cloud
Epos Now —Norwich
- £70,000 - £80,000 a year
- Full-time
- DevOps
- AWS
- Team management
Subsea Controls Technician
Proserv —Great Yarmouth
- Schematics
- Quality control
- Communication skills
- Annual leave
Quick apply
Multiskilled Test Technician
Proserv —Great Yarmouth
- Schematics
- Quality control
- Communication skills
- Annual leave
Quick apply
IoT Sales Engineer
AST Networks —Bawburgh
- Full-time
- Management
- Engineering
- Business
Quick apply
Dairy Service Engineer Supervisor
TH White Ltd —Attleborough
- Overtime
- Hybrid work
- Management
- Computer literacy
- Maintenance
- Employee stock purchase plan
- Employee discount
Quick apply
7d
PREMIER NORWICH CONSULTANCY: Civil Infrastructure Project Engineer
The Institution of Structural Engineers —Norwich
- £35,000 - £45,000 a year
- Civil engineering
- Work from home
Software Integration Engineer
Ansible Motion —Norwich
- Engineering
Quick apply
4d
Skipper
Caudwell Marine —Lowestoft
- Temporary
- First Aid Certification
- Continuous improvement
- In-person
- Free parking
Quick apply

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Internal Opportunity: Junior Engineering Support Tier 3

Epos Now -
Norwich

Apply Now

Job details

Full-time
£28,000 - £32,000 a year
13 days ago

Qualifications

Technical troubleshooting
Stakeholder collaboration
Stakeholder liaison
Ticket management
Internal department liaison
Technical support
Analysis skills
Continuous improvement
Technical writing
Multidisciplinary collaboration
Root cause analysis
Fault diagnosis and repair
Debugging

Full job description

Engineering Support Specialist

Do you love solving technical challenges, collaborating with talented teams, and making a real impact on products used by customers every day? We're looking for an Engineering Support Specialist to join our team and help bridge the gap between Support, Engineering, and Product.

In this role, you'll investigate complex technical issues, work alongside engineering teams to drive defect resolution, and continuously improve the way we support our products. You'll play a key role in ensuring issues are understood, prioritised, and resolved quickly while helping shape better processes, documentation, and product improvements.

What You'll Be Doing

️ Investigate & Resolve Issues

Tackle technical issues escalated from our Tier 2 Support team.
Resolve issues wherever possible without engineering intervention.
Coordinate with engineering teams to ensure more complex issues are addressed quickly.

Analyse & Reproduce Defects

Investigate issues from multiple sources.
Reproduce defects and provide software engineers with clear, detailed reproduction steps.
Ensure defect tickets contain everything needed for fast and effective investigation.

Collaborate Across Teams

Partner with domain tribes and service teams to ensure issues reach the right people.
Help drive timely defect resolution across the business.
Keep communication flowing between Support, Engineering, and Product.

Keep Everyone Informed

Communicate clearly with stakeholders throughout the lifecycle of an issue.
Provide timely progress updates and set clear expectations.
Ensure customers and internal teams always know where things stand.

Drive Product Improvements

Identify recurring issues and trends.
Share insights with the Head of Engineering Support and Product teams.
Help influence future product enhancements and reduce repeat issues.

Build Knowledge & Documentation

Create and maintain clear, high-quality technical documentation.
Grow and improve our knowledge base with troubleshooting guides and known fixes.
Make it easy for everyone to find the information they need.

️ Improve the Way We Work

Help evolve Engineering Support processes to be simpler, smarter, and more effective.
Champion best practices and embrace new technologies.
Contribute ideas that improve efficiency across the team.

Share Your Knowledge

Promote collaboration and knowledge sharing across Engineering.
Support teammates by documenting solutions and sharing expertise.

✅ What We're Looking For

You'll thrive in this role if you:

Love investigating and solving complex technical problems.

Have excellent analytical and troubleshooting skills.

Can communicate technical concepts clearly to both technical and non-technical audiences.

Are organised, detail-oriented, and comfortable managing multiple priorities.

Enjoy collaborating with cross-functional teams to deliver great outcomes.

Take pride in creating clear documentation and sharing knowledge.

Have a continuous learning mindset and enjoy improving processes as much as solving problems.

Why Join Us?

✨ Make a real impact on the quality of our products.

Work alongside passionate engineers, product specialists, and support professionals.

Help shape the future of our Engineering Support function.

Grow your technical expertise while influencing how we build and support our platform.

If you're curious, collaborative, and passionate about solving technical challenges, we'd love to hear from you!

Apply Now

Refine Your Search

technical engineer jobs in hethersett, nfk

Internal Opportunity: Junior Engineering Support Tier 3

MIG Welder

Project Engineer

Technician - Tubes

fire and security engineer (fire bias)

Engineering Manager – Electrical & RF Calibration

Software Developer II

Lecturer - Welding & Fabrication

Civil Engineer

Structural Detailer

Senior Project Manager (Higher Education, Healthcare, Defence Construction)

Technician EBM

Head of Cloud

Subsea Controls Technician

Multiskilled Test Technician

IoT Sales Engineer

Dairy Service Engineer Supervisor

PREMIER NORWICH CONSULTANCY: Civil Infrastructure Project Engineer

Software Integration Engineer

Skipper

I want to receive the latest job alerts for technical engineer in hethersett, nfk

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