Technical support advisor Work, Jobs in Desford, Lec (with Salaries)

Technical customer Support Advisor
Blauberg UK —Leicester
- £28,000 a year
- Full-time
- HVAC
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
7d
Customer Service Advisor - Nottingham
HM Revenue and Customs —Nottingham
- £28,016 a year
- Part-time
- Hybrid work
- Customer service
- Basic maths
- No experience needed
- Annual leave
- Work from home
2d
Extended Duties Education Advisor
Leicestershire County Council —Glenfield
- £39,939 - £42,699 a year
- Full-time
- Hybrid work
- IT
- School
- Flexible schedule
Business Analyst (Wacoal Europe)
Bravissimo —Desborough
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Quick apply
13d
Benefits and Reward Specialist
E.ON UK Ltd —Nottingham
- £52,620 - £66,907 a year
- Full-time
- Hybrid work
11d
Customer Services Advisor
Metropolitan Thames Valley —Beeston
- £29,025 - £30,553 a year
- Full-time
- Free parking
Quick apply
2d
Senior Data Analyst
Capital One UK —Nottingham
- Full-time
- Hybrid work
- SQL
- Python
4d
Apprentice Customer Services Advisor
Blaby District Council —Narborough
- £18,000 a year
- Full-time
- Customer service
- IT
- Communication skills
- Free parking
11d
Executive Support Manager (L3) | Stellantis
Calex UK —Coventry
- £30,000 a year
- Full-time
- Management
- Analysis skills
- Continuous improvement
- Annual leave
- Employee discount
Student Recruitment Advisor
Coventry College —Coventry
- £25,160 - £25,664 a year
- Full-time
- Front desk
- Free parking
- Annual leave
Technical Solutions Designer
REXEL —Birmingham
- Full-time
- Hybrid work
- Sales
- Microsoft Office
- Analysis skills
- Annual leave
- Employee discount
Quick apply
3d
Nature Recovery Advice Manager
Royal Society of Wildlife Trusts —Nottingham
- £41,935 a year
- Full-time
- Management
- Travel
- Leadership
Environment and Farming Advisor (Maternity Cover)
Trent Rivers Trust —Derby
- From £31,141 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Flexitime
Quick apply
9d
Senior Paraplanner
Cooper Parry —Derby
- Full-time
- Tax experience
Accounts Semi Senior
RMT Accountants & Business Advisors —Coventry
- Holidays
- Organisational skills
- Communication skills
- Tax experience
- Flexible schedule
1d
Inside Sales - Telesales - Birmingham ICS Cool Energy Ltd
Trane Technologies —Birmingham
- Full-time
- Sales
- Microsoft Office
- HVAC
Contract - Principal Suspension and Steering System Engineer
Ricardo —Leamington Spa
- AutoCAD
- CAD
- Engineering
3d
Environmental Sustainability Advisor - Bid & Pre-Construction
Balfour Beatty —Derby
- Hybrid work
- Master's degree
- Annual leave
13d
Health Economist (Technical Lead)
MTech Access Limited —Long Eaton
- Full-time
- Hybrid work
- Employee assistance programme
Quick apply
12d
Audit Senior
RMT Accountants & Business Advisors —Tamworth
- Analysis skills
1d

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technical support advisor jobs near desford, lec

Technical customer Support Advisor

Blauberg UK
Leicester

Quick apply

Job details

Permanent | Full-time
£28,000 a year
7 days ago

Benefits

Free parking
Casual dress
Annual leave
Company pension
On-site parking

Qualifications

Technical support
HVAC
Communication skills
Help desk

Full job description

Job Description:

Technical Customer Support Advisor (Ventilation Systems)

Location: Leicester UK -
Employment Type: Full-Time
Salary: £28K, based on experience

About Us

Blauberg UK are the UK branch of Blauberg Group, A global leader in ventilation solutions, specialising in energy-efficient residential and commercial Fans, Ventilation units and systems. Our mission is to improve indoor air quality through innovative, reliable products — supported by exceptional technical guidance. We are now looking for a knowledgeable Technical Customer Support Advisor to help installers, contractors, and end-users get the best from our products.

Role Overview

In this role, you will provide front-line technical support to customers using our fans, ventilation units, controls, and associated digital tools. You’ll assist with wiring information, installation guidance, system troubleshooting, and phone-based app support. This position is ideal for someone with a practical, hands-on mindset and the ability to translate technical details into clear instructions. This role is primarily in-house at Desk & Workshop, you may occasionally be required to go to site

Key Responsibilities

Provide technical support to customers via phone, email, and live chat
Guide installers and end-users through wiring diagrams, control setups, and configuration tasks
Deliver phone-based app support, including connectivity troubleshooting and user guidance
Assist customers with product setup, commissioning, and operational best practices
Diagnose ventilation system issues and escalate complex cases to engineering teams
Maintain accurate and detailed records of customer interactions
Contribute to support documentation, wiring guides, FAQs, and training materials
Identify recurring issues or customer feedback and relay insights for product development
Visit customer sites to assist with fault finding, warranty repair and provide set-up and mobile / wifi based connectivity support

Skills & Experience

Essential:

Experience in a technical support, field service, or ventilation/HVAC-related role
Good understanding of electrical wiring basics and the ability to interpret basic wiring diagrams
Strong problem-solving skills and the ability to explain technical information clearly
Confident communicator with excellent phone and written communication skills
Comfortable supporting mobile apps, Bluetooth/Wi-Fi connectivity, and basic network queries
Ability to work independently and manage multiple priorities

Desirable / Optional:

Familiarity with single-room ventilation, MVHR, extract systems, or air quality products
Experience supporting installers, contractors, or facilities teams
Experience using CRM/helpdesk platforms (e.g., Zendesk, Salesforce)
Electrical or HVAC qualifications

What We Offer:

Competitive salary and benefits package
Opportunities for technical training and professional development
Supportive team culture with opportunities to progress
20 days annual leave ( + 1 day for every year worked after the qualifying period, up to 25 days ) + bank holidays

Job Type: Full-time

Benefits:

Company pension
On-site parking

Pay: £28,000.00 per year

Benefits:

Casual dress
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

technical support advisor jobs in desford, lec

Technical customer Support Advisor

Customer Service Advisor - Nottingham

Extended Duties Education Advisor

Business Analyst (Wacoal Europe)

Benefits and Reward Specialist

Customer Services Advisor

Senior Data Analyst

Apprentice Customer Services Advisor

Executive Support Manager (L3) | Stellantis

Student Recruitment Advisor

Technical Solutions Designer

Nature Recovery Advice Manager

Environment and Farming Advisor (Maternity Cover)

Senior Paraplanner

Accounts Semi Senior

Inside Sales - Telesales - Birmingham ICS Cool Energy Ltd

Contract - Principal Suspension and Steering System Engineer

Environmental Sustainability Advisor - Bid & Pre-Construction

Health Economist (Technical Lead)

Audit Senior

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