Technical support Work, Jobs in Rusthall (with Salaries)

2nd Line Support Technician
Cortec IT Solutions —Dartford
- £34,000 - £38,000 a year
- Full-time
- Azure
- Administrative experience
- SharePoint
- Free parking
Quick apply
7d
IT System Administrator
South Cliff Dental Group —Crawley
- £28,000 - £33,000 a year
- Computer networking
- In-person
- Communication skills
Quick apply
6d
IT Service Desk Engineer (Apprenticeship)
INFINITY GROUP —Royal Tunbridge Wells
- Full-time
- Remote
- Microsoft Excel
- Azure
- IT
- Annual leave
Quick apply
5d
Tier 1 IT Engineer
wavenet —Sevenoaks
- Full-time
- Azure
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
IT Support Apprentice
QA Apprenticeships —Horsham
- £15,600 a year
- Full-time
- Software troubleshooting
- Customer service
- Computer literacy
- Employee discount
Business Systems and Information Quality Advisor
Surrey County Council —South Park and Woodhatch
- £34,660 - £36,943 a year
- Full-time
- Hybrid work
- Travel
- Annual leave
- Employee assistance programme
Recruitment & System Administrator
Epsom and St Helier University Hospitals NHS Trust —Epsom
- £29,812 - £32,715 a year
- Part-time
- Customer service
- Microsoft Office
- Patient care
- Annual leave
4d
Administrator IT & Reception cover
Gossops Green Medical —Crawley
- From £12.71 an hour
- Part-time
- Microsoft Excel
- Customer service
- IT
Quick apply
12d
Senior Infrastructure & Support Engineer
Tropic Skincare —Croydon
- £45,000 - £50,000 a year
- Hybrid work
- Azure
- Windows
- AWS
- Employee assistance programme
- Employee discount
Quick apply
Senior Financials Support Analyst
Superdrug —Croydon
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Oracle
- Store discount
- Employee discount
Field Desktop Support Engineer
Commercial Services Group —West Malling
- £27,000 a year
- Full-time
- Software troubleshooting
- Annual leave
Quick apply
3d
Software Support Technician
Henry Schein One UK Ltd —Gillingham
- Full-time
3d
IT Support Technician (Level 2)
Ardingly College —Haywards Heath
- £28,000 - £30,000 a year
- Full-time
- School
10d
IT Apprentice
QA Apprenticeships —Sevenoaks
- £16,000 a year
- Full-time
- Azure
- IT
7d
2nd Line Support Pipeline
Global 4 Communications Limited —Horsham
- Full-time
Quick apply
6d
School IT Technician – Gravesend/Dartford (Full Time)
Gridserve Ltd —Gravesend
- £26,500 - £30,000 a year
- Full-time
- Microsoft Office
- Computer networking
- SharePoint
Quick apply
6h
Service Desk Analyst
Formula 1 —Biggin Hill
- Full-time
- Azure
- Microsoft Office
- IT
- Store discount
- Annual leave
4d
First Response Engineer - Service Desk - MSP
Uptime —Three Bridges
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
5d
Technical Surveillance Support Officer
HM Revenue and Customs —Gillingham
- £31,096 - £33,270 a year
- Part-time
- Hybrid work
- English
- Microsoft Office
- Presentation skills
- Work from home
4d
Assistive Technology Coordinator
Mole Valley District Council —Dorking
- £33,437 - £36,046 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Annual leave
6d

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2nd Line Support Technician

Cortec IT Solutions -
Dartford

Quick apply

Job details

Permanent | Full-time
£34,000 - £38,000 a year
7 days ago

Benefits

Free parking
Company pension
Company events
On-site parking

Qualifications

Microsoft Windows Server
TCP
Azure
Administrative experience
DHCP
Virtualisation
IT support
DNS
SharePoint
VMWare
TCP/IP
Communication skills
Intune
VPN

Full job description

Job Overview
We are looking for a proactive and technically capable 2nd Line Support Engineer to join our growing team. This is an excellent opportunity for an experienced support professional who enjoys solving complex technical issues, working across a broad range of technologies, and delivering exceptional customer service.

As a key member of the support team, you will take ownership of escalated incidents, provide advanced technical support to our clients, and play an active role in maintaining and improving their IT environments. You'll work closely with senior engineers and project teams, gaining exposure to modern cloud technologies, networking, security, and infrastructure solutions.

Duties

Advanced Technical Support: Act as the primary escalation point for complex technical issues passed up from the 1st Line team. Diagnose and resolve hardware, software, networking, and cloud-related issues.
Incident & Service Management: Take ownership of escalated tickets from initial triage through to resolution, ensuring clear, professional communication with clients throughout.
365 Infrastructure & Cloud Admin: Administer and support Microsoft 365 environments (Exchange Online, SharePoint, Teams), Entra ID, and local server environments.
Cloud & Security Admin: Take an active role in maintaining client security postures by managing Microsoft Defender, deploying Intune policies, and implementing MFA/Conditional Access protocols.
Hardware & Project Deployment: Configure, build, and deploy physical servers and managed virtual machines (VMs), as well as networking peripheral equipment. Assist with client onboarding, migrations, and infrastructure updates.
Problem Identification: Spot recurring technical issues and contribute to long-term solutions, documentation updates, and service improvements.

Essential

Minimum 2 years’ experience working within an IT support, Service Desk, or fast-paced MSP environment.
Strong administrative experience with the Microsoft 365 ecosystem.
Solid experience supporting Windows desktop environments and basic Windows Server infrastructure.
A good working understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPNs, Firewalls).
Familiarity using remote monitoring tools (RMM) and ticketing systems.
Excellent communication skills with the ability to explain technical issues clearly to non-technical users.

Desirable

Experience with Microsoft Entra ID, Intune, Azure, or other cloud technologies.
Exposure to virtualisation platforms such as Hyper-V or VMware.
Previous experience working within an MSP environment.
Relevant Microsoft certifications.

Pay: £34,000.00-£38,000.00 per year

Benefits:

Company events
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

technical support jobs in rusthall

2nd Line Support Technician

IT System Administrator

IT Service Desk Engineer (Apprenticeship)

Tier 1 IT Engineer

IT Support Apprentice

Business Systems and Information Quality Advisor

Recruitment & System Administrator

Administrator IT & Reception cover

Senior Infrastructure & Support Engineer

Senior Financials Support Analyst

Field Desktop Support Engineer

Software Support Technician

IT Support Technician (Level 2)

IT Apprentice

2nd Line Support Pipeline

School IT Technician – Gravesend/Dartford (Full Time)

Service Desk Analyst

First Response Engineer - Service Desk - MSP

Technical Surveillance Support Officer

Assistive Technology Coordinator

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