Technical support occupations Work, Jobs in Scotland (with Salaries)

Technical Support Engineer
Total IT Global —Elgin
- £27,000 - £30,000 a year
- Full-time
- Computer literacy
- Windows
- Travel
- Flexible schedule
Quick apply
8h
IT Support Services Technician
Percepta —Glasgow
- £34,000 a year
- Overtime
- Remote
- Travel
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
Technical Support Analyst
E-Max Systems —East Kilbride
- Up to £26,000 a year
- Full-time
- Customer service
- ERP systems
- No experience needed
Quick apply
IT Support Engineer
Texaport —Edinburgh
- £26,000 - £35,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Work from home
Quick apply
3rd Line Senior Support Consultant
RM Education Limited —Bellshill
- Hybrid work
- Azure
- Scripting
- SharePoint
- Annual leave
IT Support Technician
Norty Ltd —Livingston
- £28,000 a year
- Full-time
- Maintenance
- Communication skills
- Free parking
- Employee discount
Quick apply
4d
IT Support Technician
Brooklyn Travel —Glasgow
- Azure
- AWS
- Driving
Quick apply
Technical Support Advisor
Linn Products —Glasgow
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
Quick apply
14d
Technical Analyst
NTT Ltd —Glasgow
- Analysis skills
- Communication skills
- Analytics
G1 IT Support Services Assistant
South Lanarkshire Council —South Lanarkshire
- £25,183 - £27,063 a year
- Full-time
- Computer literacy
- Microsoft Office
- Travel
- Annual leave
- Employee assistance programme
3d
Group Technical Specialist
Peak International Group —Renfrew
- £0.01 a year
- Continuous improvement
- Training & development
- Communication skills
Quick apply
13d
F&C 5207 - G1 IT Support Services Assistant (607529) - 5207
South Lanarkshire —Hamilton
- £25,183 - £27,063 a year
- Computer literacy
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
3d
IT Desktop Support Technician - 12 Month FTC
Merck KGaA —Glasgow
- Laboratory experience
- SharePoint
2h
IT Service Desk Analyst - Edinburgh
Anderson Strathern LLP —Edinburgh
- Full-time
- Windows
- Microsoft Office
- Travel
- Life insurance
- Referral programme
Quick apply
12d
Group Technical Specialist
Peak Scientific —Glasgow
- Continuous improvement
- Training & development
- Communication skills
13d
IT Technician
CTDI —Glenrothes
- Full-time
- Customer service
- IT
- In-person
Quick apply
IT Support
Covetrus —Dumfries
- Full-time
- Computer literacy
- Communication skills
3d
NOC Analyst
Computershare —Edinburgh
- 12 hour shift
- Hybrid work
- Linux
- In-person
- Communication skills
- Work from home
ICT Network Services Technician
Lothian Valuation Joint Board —Edinburgh
- £35,183 - £38,540 a year
6d
IT Service Desk Analyst
Terumo Aortic —Inchinnan
- £26,500 a year
- ERP systems
- Linux
Quick apply

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Technical Support Engineer

Total IT Global -
Elgin

Quick apply

Job details

Permanent | Full-time
£27,000 - £30,000 a year
8 hours ago

Benefits

Flexible schedule

Qualifications

Technical troubleshooting
Desktop support
Customer service call handling
Computer repair
Inbound customer enquiry call handling
SCCM
Computer literacy
Ticket management
Microsoft Exchange
Microsoft Office Suite
Windows
Breakdown recovery
Service restoration
Computer hardware
Remote access software
Ticket management systems
Technical support incident logging
Computer networking
Mac OS
Customer support
Customer interaction
Application support
Fault diagnosis and repair
Active Directory
Remote diagnostics
Intune
Mobile devices

Full job description

Job Description:

Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions:

Provide support on Client Windows platform, for desktop/end user technologies, Engineer should have good experience in- Meeting Room , AV Room, Peripheral ,( audio, video and conferencing setups ) Supports, collaboration tools, and mobile technologies and printing, this includes the laptop/mobile devices all, video conferencing, network/remote access this position works collaboratively with the Service Desk for end user break/fix and other support functions.

Duties shall include, but not be limited to:

Excellent working knowledge of Windows 7, 8, 10, 11

Good working knowledge of Windows. (MacOS a plus).

Strong working knowledge of Workstations, desktop, laptop, printers/fax, and peripherals, graphics cards and network cards.

Strong knowledge of PC/ Workstation builds. (MS SCCM and MS MDM), Intune, Autopilot is a must

Working knowledge of Active Directory 2003/8/12 R2, Microsoft Office 365, Microsoft Exchange, DNS, DHCP, Group Policy etc.

Basic troubleshooting knowledge of iPad, iPhone, Android, and other smart technologies

Excellent working knowledge in asset / inventory management

Ability to maintain composure and focus while troubleshooting and solving technical issues.

Ability to adhere to a schedule of client appointments while adapting to customer requests.

Demonstrated ability to communicate complex technical concepts in simple language.

Strong Experience in Multi-Functional Printer troubleshooting

Travel within the city required

Flexibility to make schedule adjustments to cover before/after usual business hours or when other team members are unavailable.

Pay: £27,000.00-£30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in scotland

Technical Support Engineer

IT Support Services Technician

Technical Support Analyst

IT Support Engineer

3rd Line Senior Support Consultant

IT Support Technician

IT Support Technician

Technical Support Advisor

Technical Analyst

G1 IT Support Services Assistant

Group Technical Specialist

F&C 5207 - G1 IT Support Services Assistant (607529) - 5207

IT Desktop Support Technician - 12 Month FTC

IT Service Desk Analyst - Edinburgh

Group Technical Specialist

IT Technician

IT Support

NOC Analyst

ICT Network Services Technician

IT Service Desk Analyst

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