Helpdesk manager Work, Jobs in Edenbridge (with Salaries)

Office/Helpdesk Administrator
ECMS Services —Sevenoaks
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
Invoice Specialist
TELESOFT LLC DBA CALERO —Royal Tunbridge Wells
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Gym membership
- Life insurance
Quick apply
4d
Assistant Contracts Manager
Oakwood Construction Services —Maidstone
- £25,000 - £30,000 a year
- Full-time
- Maintenance
- Construction experience
- In-person
- Free parking
Quick apply
2d
Coach - Working Smarter with AI
Corndel —London
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
IT Helpdesk (Entry Level)
SHINHAN BANK LONDON BRANCH —London
- Full-time
- Microsoft Excel
- Software troubleshooting
- Customer service
Quick apply
4d
Account Manager VA2829
Anabas —London
- £50,000 a year
- Management
- Microsoft Office
- Travel
- Employee assistance programme
- Referral programme
22h
Assistant Workplace Services Manager
Government Property Agency —London
- £38,500 - £42,305 a year
- Full-time
- Hospitality
- Customer service
- Presentation skills
12d
Helpdesk Technician (1st line)
Cygnet IT Services CIC —Wallington
- £27,000 - £27,500 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
Quick apply
Tier 2 Customer Support Engineer
Leonardo S.p.A. —London
- Full-time
- Hybrid work
- Azure
- Windows
- Microsoft Office
10d
Tier 1 Customer Support Engineer
Leonardo S.p.A. —London
- Full-time
- Hybrid work
- Azure
- Microsoft Office
- Communication skills
10d
Risk and Performance Director
HSBC Global Services Limited —Maidstone
- Full-time
- Hybrid work
- Communication skills
- Banking
- Negotiation
10h
Service Delivery Analyst
Toro Risk Solutions —London
- £30,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- AWS
- Annual leave
Quick apply
14d
Senior Securities Lending Trader, EMEA
HSBC Global Services Limited —London
- Full-time
- Microsoft Excel
- Analysis skills
1d
Contract Manager AC
Artic Building Services —London
- Full-time
- Microsoft Word
- Sales
- Maintenance
Assistant Facilities Manager
BNP Paribas —London
- Full-time
- English
- Microsoft Office
- IT
- Annual leave
- Employee discount
Operations Planner/Scheduler (CPA)
JLL —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Supervisor
OCS Group —London
- £16.38 an hour
- Weekend availability
- Remote
- Administrative experience
- Supervising experience
- Organisational skills
Quick apply
10d
Building Services Engineer – Central London
Acorn —London
- Up to £44,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Data Consultant - FTC
TELESOFT LLC DBA CALERO —Royal Tunbridge Wells
- Master's degree
- Accounting
- Human resources
Quick apply
3d
Pest Control Technician - Central London
City Facilities Management (UK) —London
- £37,565 a year
- Overtime
- Driving
- Communication skills
- Employee discount
10d

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Office/Helpdesk Administrator

ECMS Services
Sevenoaks

Quick apply

Job details

Permanent | Full-time
£30,000 - £35,000 a year

Benefits

Free parking
Casual dress
Health & wellbeing programme
Company events
Employee discount
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Facilities management
Microsoft Office
Administrative experience
Organisational skills
Clerical experience
Phone etiquette
Communication skills
Office experience

Full job description

Overview

We are seeking a highly organised, professional, and proactive Administrator to join our Soft Services Helpdesk team within the Cleaning Department.

In this role, you will be the first point of contact for our clients, delivering a high standard of customer service while supporting the day-to-day operation of our cleaning services. You will liaise with clients, management, contractors, suppliers, and our mobile teams to ensure work is coordinated efficiently and completed to a high standard.

Duties

Liaising with operation and account managers for contracted and reactive works.
Build and maintain strong customer relationships, acting as a trusted point of contact throughout service delivery.
Helping to ensure compliance with health & safety requirements & procedures.
Support clients from beginning to end, updating records on CRM package.
Scheduling the Company Mobile Teams and Subcontractors workload.
Assist team with permits to work, RAMS and compliance requirements.
Working closely with helpdesk and operations team to provide high customer satisfaction.
Collate documentation to facilitate quotation and subsequent invoicing.
Ordering materials and equipment for works.
Assist operations team with site setups.
Manage subcontractors and suppliers, including onboarding and monitoring progress
Gain customer feedback and manage client SLA’s and KPI’s.
Processing incoming enquiries, providing clients with a regular updates

Desirable Skills & Experience

Previous experience using Simpro or a similar job management system.
Experience working within a cleaning, facilities management, or soft services environment.
Strong organisational skills with the ability to prioritise tasks effectively.
Excellent communication skills, both written and verbal.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Exceptional phone etiquette and customer service skills.
Ability to work independently as well as part of a team in a fast-paced setting.

This position offers an engaging work environment where organisational excellence and clear communication are essential for success. The ideal candidate will be proactive, detail-oriented, and eager to contribute positively to our organisation’s growth and efficiency.

Pay: £30,000.00-£35,000.00 per year

Benefits:

Casual dress
Company events
Employee discount
Free parking
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

Refine Your Search

helpdesk manager jobs in edenbridge

Office/Helpdesk Administrator

Invoice Specialist

Assistant Contracts Manager

Coach - Working Smarter with AI

IT Helpdesk (Entry Level)

Account Manager VA2829

Assistant Workplace Services Manager

Helpdesk Technician (1st line)

Tier 2 Customer Support Engineer

Tier 1 Customer Support Engineer

Risk and Performance Director

Service Delivery Analyst

Senior Securities Lending Trader, EMEA

Contract Manager AC

Assistant Facilities Manager

Operations Planner/Scheduler (CPA)

Senior Supervisor

Building Services Engineer – Central London

Data Consultant - FTC

Pest Control Technician - Central London

I want to receive the latest job alerts for helpdesk manager in edenbridge

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