It Work, Jobs in Sutton Coldfield, Wmd (with Salaries)

1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Leamington Spa
- Full-time
- Azure
- Windows
- Travel
- Annual leave
- Referral programme
Helpdesk IT Support Engineer - Home Based
Compex IT Ltd —Birmingham
- £27,000 - £29,000 a year
- Full-time
- Remote
- Computer networking
- SharePoint
- Communication skills
- Work from home
Quick apply
5d
IT Technician
MR MOBILE & TECH LIMITED —Nuneaton
- £41,700 a year
- Full-time
- Computer literacy
- Maintenance
- Windows
Quick apply
5d
IT Support Technician
Steelstrip Services Ltd —Dudley
- £28,000 - £32,000 a year
- Full-time
- Customer service
- Databases
- Computer networking
- Free parking
- Health & wellbeing programme
Quick apply
10d
IT Assistant
BDHT / Bromsgrove District Housing Trust —Bromsgrove
- £29,033.16 a year
- Full-time
- Organisational skills
- Communication skills
- Free parking
- Annual leave
5d
Junior I.T. Support Technician
Steelstrip Services Ltd —Dudley
- £25,420 - £28,000 a year
- Full-time
- Maintenance
- Scripting
- Computer networking
- Free parking
- Health & wellbeing programme
Quick apply
10d
2nd Line Help/Service desk Engineer
TCNS (Total Computer Network Services) —Sutton Coldfield
- £27,000 - £37,000 a year
- Full-time
- Azure
- Mentoring
- SharePoint
Quick apply
13h
Technical Support - Infrastructure
SCC —Birmingham
- £30,000 - £38,000 a year
- Monday to Friday
- Hybrid work
IT Infrastructure Network Engineer I
LKQ Corporation —Tamworth
- Full-time
- Annual leave
- Employee assistance programme
5d
IT Specialist
Tiskol Solutions —Birmingham
- £25,420.00 - £46,733.87 a year
- Part-time
- Azure
- Maintenance
- Java
- Life insurance
- Sick pay
Quick apply
8d
Housing Business Systems Analyst
Tamworth Borough Council —Tamworth
- £39,862 - £42,839 a year
- Full-time
- Hybrid work
- English
- Organisational skills
13d
IT Security Consultant
4SIGHT GROUP —Oldbury
- £63,000 - £65,000 a year
- Full-time
- Windows
- Analysis skills
- In-person
- Annual leave
Quick apply
IT Helpdesk Engineer
GT Stewart Limited —Birmingham
- £24,784.49 - £24,784.50 a year
- Microsoft Powerpoint
- Microsoft Word
- Customer service
Quick apply
5d
Service Desk Analyst
Rubix —Sandwell
- Full-time
- Azure
- Microsoft Outlook
- Customer service
IT Manager
ALM Trading Ltd —Birmingham
- £55,000 - £58,000 a year
- Full-time
- Management
- English
- Analysis skills
- Free parking
Quick apply
IT Infrastructure Field Support Engineer
Eurofins UK Forensic Services —Tamworth
- Monday to Friday
- Customer service
- Travel
- Communication skills
- Free parking
- Annual leave
Quick apply
4d
Senior IT Specialist
Bb Mand —West Bromwich
- £42,000 - £46,000 a year
- Full-time
- Hybrid work
- Mentoring
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
20h
IT Field Service Engineer
bk plus —Aldridge
- Full-time
- Software troubleshooting
- Customer service
- Windows
Quick apply
IT Manager
Devi Technologies —Birmingham
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Continuous improvement
Quick apply
11d
Desktop Support Engineer L1
Brainotech IT solutions —Brierley Hill
- Maintenance
- Analysis skills
- Computer networking
Quick apply
20h

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1st / 2nd Line IT Support Analyst

OneSchool Global United Kingdom
Leamington Spa

Apply Now

Job details

Permanent | Full-time

Benefits

Annual leave
Company pension
Referral programme
On-site parking

Qualifications

Azure
Windows
IT support
IT
Intune

Full job description

OneSchool Global UK has an exciting opportunity for an IT Support Analyst (1st/2nd Line) to join our busy and collaborative IT team, supporting 23 campuses across the UK and our Regional Support Office.
This is a varied, hands-on role where no two days are the same. As part of a supportive helpdesk team, you will provide first and second line technical support, ensuring colleagues and students receive timely, effective assistance across a wide range of systems, devices, and technologies.
The role is based full-time at our Regional Support Office in Warwick (five days per week), delivering both remote and face-to-face support, with occasional travel to campuses to assist with onsite IT needs.
Key Responsibilities

Provide 1st and 2nd line support via phone, email, remote tools, and service desk tickets
Diagnose and resolve hardware, software, and basic network issues across end-user devices
Escalate more complex technical issues to senior engineers where appropriate
Manage incidents and service requests through the ITSM system, ensuring timely updates and resolution
Set up, configure, and maintain laptops, desktops, mobile devices, and peripherals
Support Microsoft 365 services, including user account administration (Azure AD), email, and device management (Intune)
Assist with user onboarding and offboarding, including account creation, device setup, and access permissions
Provide support for classroom technology including AV equipment, printers, and basic connectivity issues
Carry out routine maintenance tasks, software updates, and device lifecycle activities
Maintain accurate documentation and contribute to knowledge base articles
Support IT projects and system rollouts as required

About You

Experience in a 1st or 2nd line IT support role or similar customer-facing environment
Strong troubleshooting skills with the ability to resolve issues efficiently
Confident communicating with non-technical users in a clear and professional manner
Well organised, able to manage multiple tasks and priorities effectively
Takes ownership of tickets through to resolution, ensuring a positive user experience
Comfortable working both independently and as part of a team
Good working knowledge of:
Windows operating systems
Microsoft 365 (including Azure AD, Intune, Exchange)
A proactive attitude and willingness to learn new technologies
Committed to professionalism, data security, and safeguarding standards

What We Offer

Competitive salary, laptop, and on-site parking
25 days annual leave plus bank holidays
Workplace pension and staff referral scheme
A supportive, team-focused working environment
Exposure to a wide range of technologies and opportunities to develop your IT career
Modern, well-equipped office environment

About OneSchool Global
OneSchool Global is one of the world’s largest and most truly global schools, with over 8,000 students, 120+ campuses, and 2,000 staff across 20 countries. In the UK, we operate across 23 campuses.
Early applications are encouraged, and we reserve the right to close the vacancy if a suitable candidate is found.
Safeguarding
OneSchool Global UK is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records, online searches and vetting checks.
We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across the school. This is in line with statutory guidance Keeping Children Safe in Education 2024 and The Education Act 2002, we expect all staff and volunteers to share this commitment

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Refine Your Search

it jobs in sutton coldfield, wmd

1st / 2nd Line IT Support Analyst

Helpdesk IT Support Engineer - Home Based

IT Technician

IT Support Technician

IT Assistant

Junior I.T. Support Technician

2nd Line Help/Service desk Engineer

Technical Support - Infrastructure

IT Infrastructure Network Engineer I

IT Specialist

Housing Business Systems Analyst

IT Security Consultant

IT Helpdesk Engineer

Service Desk Analyst

IT Manager

IT Infrastructure Field Support Engineer

Senior IT Specialist

IT Field Service Engineer

IT Manager

Desktop Support Engineer L1

I want to receive the latest job alerts for it in sutton coldfield, wmd

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