Customer service manager Work, Jobs in Gosforth, Twr (with Salaries)

Office Administration Team Leader
Hay & Kilner —Newcastle upon Tyne
- £28,000 - £30,000 a year
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
- Health & wellbeing programme
- Life insurance
Quick apply
Multi-Site Nightclub General Manager
ChachaBuchi/Howlers/SocialClub —Newcastle upon Tyne
- £45,000 - £50,000 a year
- Full-time
- Management
- In-person
- Leadership
- Employee discount
Quick apply
11d
Group Customer Services Manager
Vertu Motors —Gateshead
- £38,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
Quick apply
4d
Deputy Manager
Home Bargains —Stanley
- £37,020 a year
- Sales
- Customer service
- Supervising experience
- Store discount
- Annual leave
Quick apply
12d
Service Excellence Training Manager
Sodexo —Newcastle upon Tyne
- £35,000 - £37,000 a year
- Weekend availability
- Hospitality
- Customer service
- Microsoft Office
- Free parking
- Employee assistance programme
Quick apply
4d
Internal Account Manager
Kite Packaging —Gateshead
- £28,000 - £32,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Life insurance
Quick apply
Office Manager
TT Electronics plc —Bedlington
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Counter Manager - Metro
Benefit Cosmetics UK —Gateshead
- Weekend availability
- Hospitality
- Management
- Sales
- Annual leave
- Referral programme
Area Manager, Customer Fulfillment
Amazon UK Services Ltd. —Gateshead
- Full-time
- Data analysis skills
- English
- Bachelor's degree
8d
Operations Administrative Assistant and Office Manager
U.S. Bank National Association —Newcastle upon Tyne
- £32,470 - £38,200 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Flexible schedule
4d
Property Manager/Administrator
Murphy Stays LTD/ Murphy Property Investments —Newcastle upon Tyne
- Full-time
- Hybrid work
- Hospitality
- Customer service
- English
Quick apply
13d
Veterinary Business Manager-Digital Services
Mars —Durham
- £39,000 - £40,000 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Gym membership
Contract and Operations Manager
Driver and Vehicle Standards Agency —Newcastle upon Tyne
- £35,663 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Contracts
- Annual leave
- Employee assistance programme
8d
Front Office Manager
Delta Hotels by Marriott Newcastle —Newcastle upon Tyne
- Full-time
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
IT Service Improvement Manager
Newcastle Building Society —Newcastle upon Tyne
- Full-time
- Hybrid work
- IT
- Annual leave
- Employee assistance programme
1d
Management Opportunities - Across North East
Morrisons —Byker
- Leadership
- Employee discount
Quick apply
11d
Business Development Manager - North
iamproperty & iamsold —Newcastle upon Tyne
- £45,000 - £50,000 a year
- Full-time
- Business development
- Organisational skills
- Communication skills
- Annual leave
Quick apply
1d
Sales Duty Manager
Nuffield Health —Newcastle upon Tyne
- Up to £28,038.40 a year
- Full-time
- Sales
- Communication skills
- Employee discount
- Gym membership
Team Manager
END —Washington
- Full-time
- Continuous improvement
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
1d
Duty Manager
Premier Inn —Ashington
- Up to £13.86 an hour
- Part-time
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply

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Office Administration Team Leader

Hay & Kilner
Newcastle upon Tyne

Quick apply

Job details

Permanent | Part-time | Full-time
£28,000 - £30,000 a year

Benefits

Health & wellbeing programme
Company pension
Company events
Free or subsidised travel
Life insurance
Referral programme
Sick pay

Qualifications

Microsoft Excel
Microsoft Outlook
Administrative experience
Organisational skills
IT
Leadership
Communication skills
Time management
Office experience

Full job description

Office Administration Team Leader

Hay & Kilner is a full-service law firm with offices in the heart of Newcastle city centre and also in Wallsend town centre and we are currently expanding our team.

Hay & Kilner provides a comprehensive service across an extensive range of practice areas, which covers all our clients’ legal requirements.

We are currently expanding our team and are recruiting a Team Leader of our Office Administration team to join our City Centre office and we are happy to consider both full-time and part0time applicants.

The Office Administration Team Leader is responsible for coordinating the day-to-day activities of the administration team, ensuring that administrative services are delivered efficiently, accurately and to a consistently high standard. The role provides first-line support, guidance and supervision to the team, helping to maintain effective office processes, excellent internal service levels and a professional working environment.

Successful applicants will report to the Central Services Division Head and will be responsible for the following:

· Lead, support and coordinate the daily work of the office administration team, ensuring tasks are completed accurately and within agreed timescales.

· Act as the first point of escalation for administrative queries, workload issues and day-to-day operational matters.

· Allocate work, monitor progress and help prioritise team workloads to support smooth office operations.

· Provide guidance, coaching and support to team members, promoting high standards of performance, professionalism and customer service.

· Support induction, training and ongoing development of administration staff, identifying skills gaps and sharing best practice.

· Review and improve administrative processes, procedures and systems to increase efficiency, accuracy and consistency.

· General administrative duties.

· Co-ordinating office equipment repairs and maintenance.

· Maintain accurate records, databases and filing systems in line with organisational requirements and data protection obligations.

· Prepare reports, correspondence, meeting notes and other documentation as required.

· Coordinate office supplies, equipment, post, stationery and general office resources to ensure the team has what it needs to operate effectively.

· Liaise professionally with colleagues, managers, clients, suppliers and other stakeholders, responding to enquiries and directing matters appropriately.

· Support the planning and coordination of meetings, appointments, events and travel arrangements where required.

· Assist with monitoring service standards, resolving issues and ensuring deadlines are met.

· Contribute to a positive, collaborative and organised office environment.

We are a values-based business and expect all our colleagues to deliver on our company values within all tasks. The following skills and experience are relevant:

· Proven experience in an Office Manager, Administrative Assistant, or similar type of role.

· Strong organisational and time management skills.

· Excellent written and verbal communication skills.

· Experience of working in partnership with various stakeholders.

· High level of accuracy and attention to detail.

· Customer service focused with the ability to work collaboratively with others and to remain calm under pressure.

· Ability to manage and prioritise time to work to various schedules and deadlines.

· Team player who can also work independently and under their own initiative.

· Excellent IT skills including excel, outlook and word.

· The ability to maintain confidentiality and to exercise discretion.

In return, you can expect a competitive salary and excellent benefits package, alongside a great working environment in brand new, state of the art offices based in Newcastle city centre.

If you would like any further information or to apply for this role, please send your CV to [email protected].

Pay: £28,000.00-£30,000.00 per year

Benefits:

Company events
Company pension
Free or subsidised travel
Health & wellbeing programme
Life insurance
Referral programme
Sick pay

Ability to commute/relocate:

Newcastle upon Tyne NE4: reliably commute or plan to relocate before starting work (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer service manager jobs in gosforth, twr

Office Administration Team Leader

Multi-Site Nightclub General Manager

Group Customer Services Manager

Deputy Manager

Service Excellence Training Manager

Internal Account Manager

Office Manager

Counter Manager - Metro

Area Manager, Customer Fulfillment

Operations Administrative Assistant and Office Manager

Property Manager/Administrator

Veterinary Business Manager-Digital Services

Contract and Operations Manager

Front Office Manager

IT Service Improvement Manager

Management Opportunities - Across North East

Business Development Manager - North

Sales Duty Manager

Team Manager

Duty Manager

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