Guest service agent Work, Jobs in Hounslow, Gtl (with Salaries)

Casual Guest Service Agent
Royal Lancaster London —London
- Up to £12.83 an hour
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
4d
Reservations Agent
Millennium Hotel and Resorts UK —London
- £27,248 a year
- Bar
- Hotel
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Cluster Groups & Reservations Supervisor
Holiday Inn - London Brentford Lock —London
- £35,000 a year
- Full-time
- Hotel
- Employee assistance programme
- Employee discount
Reservations Sales Agent
Frasers Hospitality —London
- Up to £31,000 a year
- Customer service
- Guest services
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Guest Service Centre Agent – Fixed Term - Sheraton Grand London Park Lane
Marriott International, Inc —London
- £27,340 a year
- Weekend availability
- Hotel
- Organisational skills
- Phone etiquette
Front of House & Private Personal Assistant
NMI PE INVESTMENTS LTD —London
- £25,420 - £32,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- English
Quick apply
Guest Service Agent
Park Hyatt London River Thames —London
- Full-time
- Customer service
- Hotel
- Guest services
- Employee assistance programme
- Employee discount
Waiting & Banqueting Staff: Hotels & Events, Flexible Shifts
Able AI Agent Ltd —London
- £13 - £15 an hour
- Temporary
- Bar
- Hotel
- In-person
Quick apply
Customer Service Assistant - Pier Crew
Hornblower —London
- £12.71 an hour
- Full-time
- Customer service
- First Aid Certification
- Guest services
Quick apply
Night Guest Services Agent
Maybourne —London
- Full-time
- Hotel
- Front desk
- Guest services
- Employee discount
- Referral programme
Quick apply
Sales & Reservations Assistant
Four Points Flex by Sheraton London Shoreditch East —London
- £14.41 an hour
- Full-time
- Hotel
- Organisational skills
- Guest services
- Employee discount
Quick apply
6d
Reservations and Groups Agent
The BoTree - Revenue —London
- £27,352 a year
- Full-time
- Hotel
- Hotel experience
- Employee assistance programme
- Referral programme
Quick apply
Reservations Agent
Simpson's —London
- Up to £15.50 an hour
- Full-time
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply
13d
Reservations Agent
The Evolv Collection Reservations —London
- Full-time
- Hospitality
- English
- Employee assistance programme
- Employee discount
Quick apply
Customer Experience Executive (Maternity Cover)
Oliver's Travels —London
- £27,000 a year
- Weekend availability
- Hybrid work
- CRM software
- Spanish
- English
Quick apply
Reservations Agent
Marriott International, Inc —London
- £32,500 a year
- Full-time
- English
- Hotel
- Organisational skills
Reservations Specialist
Edwardian Hotels London —London
- Full-time
- Customer service
- Hotel
- Communication skills
- Referral programme
Quick apply
Reservation Agent
Frasers Hospitality —London
- Customer service
- Hotel
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Welcome Agent
Marriott International, Inc —London
- Full-time
- Hotel
- Employee discount
Purchasing & Receiving Agent (f/m/d) - The WestDill Mayfair Hotel London, Colbert Collection
Minor Hotels Europe & Americas —London
- Hospitality
- English
- Hotel
Quick apply

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Casual Guest Service Agent

Royal Lancaster London -
London

Quick apply

Job details

Up to £12.83 an hour
4 days ago

Benefits

Cycle to work scheme
Season ticket loan
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Referral programme

Qualifications

Guest relations

Full job description

Join the team that Always Cares!

Are you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as a Casual Guest Service Agent at the Royal Lancaster London, where we encourage your personal development and growth. We are located next to Lancaster Gate tube station, and a short distance from Paddington, Bayswater and Marble Arch stations.

Some of our fabulous benefits you will enjoy as a Casual Guest Service Agent are:

Pension scheme with company contributions

50% discount in all our restaurants and Spa’s across our properties

Team member and Friends & Family rates across our properties

Complimentary stay after passing probation

Extensive discounts on our benefits platform

Access to private medical insurance

Support through development plans, apprenticeships and world-class management development programmes including educational sponsorship to be the best you can be

Interest free season ticket loan

Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing

Bike to work scheme

Recommend a Friend incentive

Complimentary laundry

Free meals on duty

Opportunity to join our taskforces to contribute to the business focuses, community and environment

Employee recognition schemes and Social Committee events including gala dinners and much more!

We are currently looking for a passionate Casual Guest Service Agent, to join our Front of House Department on a casual basis, with an immediate start to join us in consistently delivering memorable moments and five star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences, where we care about careers and not just jobs.

As a Casual Guest Service Agent, your main duties and expectations for the role will include:

Deliver a warm, personalized, and professional welcome to all guests, utilizing their names and information provided through the property management system to enhance their experience.

Uphold and maintain the prestigious 5-star standards of the hotel, adhering to the AA (Automobile Association) and LQA (Leading Quality Assurance) standards to ensure a consistent and superior guest experience.

Operate and navigate various hotel management and booking systems efficiently.

Maximize revenue opportunities by skilfully promoting room upgrades and enrolling guests in the hotel’s exclusive membership programs, striving to meet and exceed departmental targets.

Maintain up-to-date knowledge of all VIP guests, special care guests, and long-stay residents arriving, staying, or departing on any given day.

We are …

Best Employer for 2021 at Springboard’s Excellence Awards

One of the happiest hotels in London

Earth Check Silver Certified 2023

2 rosettes

Hoteliers’ Charter Approved

Preferred Hotels & Resorts member

Top 100 in the Sunday Times Best Places to Work 2025

We are more concerned with what’s in the glass, not whether its’ half full or empty, so if you feel this Casual Guest Service Agent role is for you, come and pour some happiness into yours by joining our award winning family today!

All applicants must be legally eligible to work in the UK

INDFOH

Quick apply

Refine Your Search

guest service agent jobs in hounslow, gtl

Casual Guest Service Agent

Reservations Agent

Cluster Groups & Reservations Supervisor

Reservations Sales Agent

Guest Service Centre Agent – Fixed Term - Sheraton Grand London Park Lane

Front of House & Private Personal Assistant