Technical support Work, Jobs in Birtley, Twr (with Salaries)

Technical Support Engineer (Pre-sales & After-sales) – Battery Energy Storage Systems (BESS)
RelyEZ Energy Storage Cyprus Ltd —Newcastle upon Tyne
- £24,420.00 - £51,887.84 a year
- Full-time
- Spanish
- Schematics
- Engineering
- Flexitime
- Work from home
Quick apply
Customer Support & Logistics Specialist
Easology —Peterlee
- £13.00 - £13.50 an hour
- Part-time
- Software troubleshooting
- Administrative experience
- In-person
Quick apply
IT Hardware Technician Apprentice
QA Apprenticeships —Whitley Bay
- £25,272 - £27,476 a year
- Full-time
- Microsoft Outlook
- Windows
- Microsoft Office
1d
Microsoft Training Specialist
TSG —Newcastle upon Tyne
- £0.01 - £38,000.00 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
Service Desk Team Leader
NECSWS —Hartlepool
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Apprentice Hardware Deployment Technician
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —Seaton Delaval
- £25,272 - £27,476 a year
- Full-time
7d
2nd Line Support Technician
Vertu Motors —Gateshead
- £29,252 a year
- Full-time
- Organisational skills
- IT
- Communication skills
Quick apply
IT Support Technician
Emporium Leisure Group Limited —Newcastle upon Tyne
- £24,420.00 - £47,130.85 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Store discount
- Employee discount
Quick apply
5d
IT Support Specialist
Authentix, Inc. —Consett
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Windows
Quick apply
IT Support Assistant
Reeves Independent —Newcastle upon Tyne
- £27,000 a year
- Full-time
- Customer service
- Computer networking
- IT
Quick apply
9d
IT Technician Service Desk
Durham Constabulary —Durham
- £27,204 - £29,859 a year
- Full-time
- Windows
- Administrative experience
- Driving
10d
3rd Line Network Support Engineer
Aspire Technology Solutions —Gateshead
- From £40,000 a year
- Full-time
- Travel
- Mentoring
- Computer networking
- Free parking
- Annual leave
Quick apply
Service Desk Analyst
HM Treasury —Darlington
- £29,280 - £33,450 a year
- Full-time
- Hybrid work
- Customer service
- Presentation skills
- IT
- Annual leave
- Flexitime
13d
Customer Services Software Engineer
OpenWorks Engineering —Prudhoe
- From £35,000 a year
- Full-time
- Computer Science
- Engineering
- C++
Quick apply
Technical Service Analyst
Care Quality Commission —Newcastle upon Tyne
- £30,373 a year
- Full-time
- Annual leave
8d
IT Technician
END —Washington
- Full-time
- Computer networking
- SharePoint
- IT
- Employee assistance programme
- Employee discount
Quick apply
Systems Administrator
NRG —Newcastle upon Tyne
- Computer networking
- SharePoint
- IT
Digital Support Apprentice
Pink Boutique —Newcastle upon Tyne
- £17,550 a year
- Full-time
- Warehouse experience
- IT
- In-person
- Free parking
- Store discount
Quick apply
IT Support Technician
Filtronic —Sedgefield
- Full-time
- Hybrid work
- Computer networking
- Organisational skills
- Communication skills
Quick apply
7d
1st Line IT Support Technician
SJ Systems (North) Ltd —Darlington
- £12.86 - £13.63 an hour
- Full-time
- Software troubleshooting
- Windows
- In-person
- Work from home
Quick apply
7d

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technical support jobs near birtley, twr

Technical Support Engineer (Pre-sales & After-sales) – Battery Energy Storage Systems (BESS)

RelyEZ Energy Storage Cyprus Ltd
Newcastle upon Tyne

Quick apply

Job details

Permanent | Full-time | Self-employed
£24,420.00 - £51,887.84 a year

Benefits

Casual dress
Flexitime
Work from home

Qualifications

French
Spanish
TCP
Driving Licence
Schematics
Engineering
Renewable energy
English
Romanian
Analysis skills
Bachelor's degree
First Aid Certification
Greek
TCP/IP
Electrical Engineering
Polish
Italian
German
Hungarian

Full job description

Location: Europe (Home-based)

Employment Type: Full-time

Open Positions: 2

About the Role

We are looking for 2 Technical Support Engineers to join our growing European team. This is a home-based position, and candidates must be currently residing in Europe with the legal right to work in their country of residence.

The role combines both pre-sales and after-sales technical support for Battery Energy Storage Systems (BESS). You will work closely with customers, EPC partners, and the internal engineering team to support projects across Europe.

Frequent travel to customer sites throughout Europe is required.

Key Responsibilities

Pre-sales Technical Support

Provide technical support to the sales team during customer meetings and project discussions.
Understand customer requirements and recommend suitable BESS solutions.
Support the preparation of technical proposals, presentations and project documentation.
Participate in technical meetings and product demonstrations.
Communicate customer technical requirements with engineering and product teams.

After-sales Technical Support

Provide on-site installation guidance, commissioning, testing and acceptance support for BESS projects.
Diagnose and troubleshoot hardware, software and communication issues.
Perform preventive maintenance, inspections and repair services.
Deliver technical training to customers, EPC contractors and business partners.
Prepare service reports and technical documentation.
Escalate complex technical issues and work closely with headquarters to achieve timely resolution.

Qualifications

Education

Bachelor’s degree or above in Electrical Engineering, Power Engineering, Electronics, Renewable Energy, Mechatronics, Energy Engineering, or a related discipline.

Experience

Minimum 2 years of relevant experience in the renewable energy industry.
Experience in one or more of the following industries is preferred:
Battery Energy Storage Systems (BESS)
Solar PV
PCS/Inverters
Battery Systems
Power Electronics
Electrical Equipment

Candidates should have practical experience in one or more of the following:

Installation
Commissioning
Testing
Troubleshooting
Maintenance
Repair
Field Service
Project Delivery

Experience with commercial & industrial or utility-scale BESS projects will be considered an advantage.

Technical Skills

Experience with one or more of the following is preferred:

Battery Management System (BMS)
Energy Management System (EMS)
Power Conversion System (PCS)
SCADA
Lithium Battery Systems
Low and Medium Voltage Electrical Systems

Additional qualifications include:

Ability to read electrical drawings and schematics.
Knowledge of communication protocols such as Modbus, CAN and TCP/IP.
Strong analytical and problem-solving skills.

Language Requirements

Required

Good command of English, both spoken and written, with the ability to communicate effectively with customers and colleagues.

Preferred

Knowledge of one or more European languages will be considered an advantage, including:

Polish
German
French
Italian
Greek
Spanish
Romanian
Hungarian

Certifications (Preferred)

The following certifications or qualifications will be considered an advantage:

Local electrical qualification or electrical safety certification.
Low-voltage or medium-voltage electrical certification.
BESS, PV, PCS/Inverter or battery system training certificates.
Health, Safety & Environment (HSE) training.
First Aid certification.
Working at Height certification.
Valid Category B driving licence.

Working Arrangement

Candidates must reside in Europe and have the legal right to work in their country of residence.
This is a home-based (remote) position with no fixed office location.
Frequent travel throughout Europe is required to support customer projects.
Willingness to undertake short-term and extended business travel when required.
A valid driving licence and the ability to drive independently are preferred.
Ability to work effectively in an international and multicultural environment.

What We Offer

Competitive salary and performance-based incentives.
Home-based and flexible working arrangement.
Comprehensive product and technical training.
International and collaborative working environment.
Career development opportunities within a fast-growing global energy storage company.
Travel expenses reimbursed in accordance with company policy.
Opportunity to work on cutting-edge BESS projects across Europe.

Pay: £24,420.00-£51,887.84 per year

Benefits:

Casual dress
Flexitime
Work from home

Work Location: On the road

Quick apply

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technical support jobs in birtley, twr

Technical Support Engineer (Pre-sales & After-sales) – Battery Energy Storage Systems (BESS)

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