Technical analyst Work, Jobs in Springburn, Glg (with Salaries)

Technical Support Analyst
E-Max Systems —East Kilbride
- Up to £26,000 a year
- Full-time
- Customer service
- ERP systems
- No experience needed
Quick apply
Transfers Operations Analyst - 12 Month FTC
Nucleus Financial —Glasgow
- £28,500 a year
- Full-time
- Hybrid work
- Mentoring
- Financial services
- Communication skills
- Annual leave
Quick apply
11d
Associate Controls Analyst (Defence)
AECOM —Glasgow
- Full-time
- Hybrid work
- PMP
- Engineering
- Data analysis skills
Training Readiness Analyst (Submarine Training)
Capita —Helensburgh
- Up to £47,900 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Free parking
Technical Business Analyst-Consultant
Capgemini —Glasgow
- Hybrid work
- AI
- Leadership
IT System Analyst
Thistle Seafoods —Uddingston
- Microsoft Excel
- ERP systems
- Maintenance
Cyber Security Analyst
Scottish Government —Glasgow
- £62,111 - £77,439 a year
- Full-time
- Presentation skills
18h
Transfers Operations Analyst - 12 Month FTC
Nucleus Financial Group —Glasgow
- Mentoring
- Financial services
- Communication skills
- Annual leave
11d
Software Asset Manager
Arnold Clark —Glasgow
- £0.01 a year
- Monday to Friday
- Hybrid work
- Supervising experience
- Team management
- Employee discount
Quick apply
14d
Client Service Team Leader 24/7 shift pattern
Barclays —Glasgow
- Weekend availability
- Hybrid work
- Continuous improvement
Project Controls Analytics Consultant (Defence)
AECOM —Glasgow
- Full-time
- Hybrid work
- Microsoft Excel
- PMP
- Engineering
Senior Data Test Analyst
Royal London —Glasgow
- Hybrid work
- SQL
- Financial services
- Annual leave
11d
Installation Engineer
Mealzo —Glasgow
- £28,000 a year
- Overtime
- Bilingual
- Computer literacy
- POS
Quick apply
11d
Agile Business Analyst - Consultant/Senior Consultant - Digital Excellence
Capgemini —Glasgow
- Hybrid work
- Analysis skills
- Machine learning
- Conflict management
US Liquidity Reporting Analyst
Barclays —Glasgow
- Training & development
- Communication skills
14h
Interim, Analyst Revenue Accounting (initially 12mths FTC)
Hilton —Glasgow
- Full-time
- Microsoft Excel
- Oracle
- ERP systems
- Employee stock purchase plan
- Annual leave
Service Designer (SC Eligible) - Consultant - AI & Digital Factory
Capgemini —Glasgow
- Hybrid work
- Business development
- Leadership
Rugby Match Day Technician - Glasgow
Hawk-Eye Innovations (HEI) —Glasgow
- £12.50 an hour
- Part-time
- Engineering
- Bachelor's degree
- No degree
- Annual leave
7d
Transaction Monitoring Training Analyst
Barclays —Glasgow
- Continuous improvement
- Quality control
- Training & development
3d
Testing & Recovery Analyst
Barclays —Glasgow
- Analysis skills
- Continuous improvement
- IT

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Technical Support Analyst

E-Max Systems
East Kilbride

Quick apply

Job details

Permanent | Full-time
Up to £26,000 a year

Qualifications

Live chat
Technical troubleshooting
Crystal Reports
Customer service call handling
Inbound customer enquiry call handling
Customer service
Incident queue management
ERP systems
Ticket management
SQL querying
ERP software
No experience needed
Technical support
SQL
TeamViewer
Computer skills
Customer interaction
Linux
Outbound calling
Application support
Communication skills
Help desk

Full job description

Tier 1 Support Analyst - OFFICE BASED

Company: E-Max Systems Ltd
Location: Office-based – Suite 17/18, Arx House, James Watt Avenue, East Kilbride, G75 0QD
Working Hours: Monday to Friday, 09:00 – 17:00

About E-Max
E-Max Systems is a leading provider of ERP business software solutions for small to medium-sized companies. Throughout our 28-year history, we have provided successful solutions to hundreds of clients in manufacturing, engineering, and associated industries.

We develop, deliver and support our software solutions from our three office locations across the UK and Australia. Our team of experienced Analysts, product specialists and developers are focused on helping our customers achieve a competitive advantage through the power of our software and industry expertise.

Due to expansion, an exciting opportunity has arisen for someone new to join our team.

As a Support Analyst, you will be the first point of contact for customers seeking technical assistance. Your role will be to provide basic troubleshooting and support for our ERP solutions, assisting users with common issues, escalating more complex cases, and ensuring a smooth user experience. This position is ideal for someone with strong problem-solving skills, effective communication, and a genuine interest in technology and customer service.

What we are looking for
E-Max Systems is looking to expand our Support Desk with the addition of a Tier 1 Support Analyst. This role is ideal for someone who enjoys problem-solving, communicating with users, and working as part of a fast-paced support team.

Key Responsibilities

Inbound and outbound call handling
Managing incoming support tickets, including creation, escalation, and closure
Handling live chat queries throughout the day in tandem with calls and ticket management
Escalating internal tickets via dedicated channels (Microsoft Teams)
Providing first-line support to customers in a professional and timely manner

Required Skills & Experience

IT literate with a strong interest in technology
Experience working within a support or service desk environment
Ability to pickup software quickly
Strong verbal and written communication skills (phone, email, Teams, and live chat)
A hard-working, self-motivated individual
A team player who understands the importance of communication
Ability to follow direction and processes from management

Desirable skills (But Not Essential)

The following experience is not required, but would be beneficial:

SQL
Linux
Crystal Reports
ERP system experience

Provided

Laptop
Headset
ERP System Training

Benefits

Lunch provided every second Friday
Water / Coffee & Tea / Breakfast provided daily
Company-wide Activities and Socials three times a year
Onsite electric vehicle charging available

Why Join E-Max Systems?

Office-based role in East Kilbride
Supportive team environment
Opportunity to grow and develop within an established IT support function

If you’re motivated, reliable, and looking to build or continue your career in IT support, we’d love to hear from you.
Contact: Drew McNamara (Operations Director)
Email: [email protected]

Job Types: Full-time, Permanent

Pay: Up to £26,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

technical analyst jobs in springburn, glg

Technical Support Analyst

Transfers Operations Analyst - 12 Month FTC

Associate Controls Analyst (Defence)

Training Readiness Analyst (Submarine Training)

Technical Business Analyst-Consultant

IT System Analyst

Cyber Security Analyst

Transfers Operations Analyst - 12 Month FTC

Software Asset Manager

Client Service Team Leader 24/7 shift pattern

Project Controls Analytics Consultant (Defence)

Senior Data Test Analyst

Installation Engineer

Agile Business Analyst - Consultant/Senior Consultant - Digital Excellence

US Liquidity Reporting Analyst

Interim, Analyst Revenue Accounting (initially 12mths FTC)

Service Designer (SC Eligible) - Consultant - AI & Digital Factory

Rugby Match Day Technician - Glasgow

Transaction Monitoring Training Analyst

Testing & Recovery Analyst

I want to receive the latest job alerts for technical analyst in springburn, glg

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