Technical assistant Work, Jobs in Greatworth, Nth (with Salaries)

IT Support Assistant
Viewpoint Videos Ltd —Thame
- £27,000 - £29,000 a year
- Weekend availability
- CRM software
- Google Suite
- Computer literacy
- Free parking
Quick apply
1h
Assistant Installer - Stone & Quartz Worktops
Algarve Granite Ltd —New Duston
- £32,000 - £40,000 a year
- Full-time
- Carpentry
- Schematics
- Organisational skills
- Free parking
- Life insurance
Quick apply
1d
Digital Press Operator - HP 25k/200k
ePac Flexible Packaging —Brackley
- £30,000 - £36,000 a year
- Full-time
- Computer literacy
- Mechanical knowledge
Quick apply
Assistant Building Inspector (Building Control)
SOCOTEC UK & Ireland —Bicester
- Full-time
- Hybrid work
- Analysis skills
- No degree
- Construction experience
- Employee assistance programme
- Employee discount
Quick apply
14d
IT Support Assistant
ID Logistics & Transport Ltd —Rugby
- £27,000 - £32,000 a year
- Full-time
- Computer literacy
- Maintenance
- Warehouse experience
Quick apply
13d
Machine Operator Assistant
NOMOQ Ltd —Leamington Spa
- Full-time
- Microsoft Word
- English
- Continuous improvement
- Free parking
- Sick pay
Quick apply
1d
Assistant Installation Manager
IWS Group —Milton Keynes
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Team management
- Mentoring
- Construction experience
- Employee assistance programme
- Employee discount
Quick apply
14d
Architectural Assistants & Newly Qualified Architects — Haines Gadd Greaves, Cotswolds
Haines Gadd Greaves —Charlbury
- £25,000 - £30,000 a year
- Full-time
- AutoCAD
- CAD
- Bachelor's degree
Quick apply
PMO
Barclays —Northampton
- Continuous improvement
- Communication skills
1d
Technical Product Owner
Barclays —Northampton
- Product management
- Banking
- Analytics
Assistant Driller
SOCOTEC UK & Ireland —Coventry
- Full-time
- Hybrid work
- Maintenance
- Employee assistance programme
- Employee discount
Quick apply
Assistant University Safety Officer - Hazardous Agents
University of Oxford —Oxford
- £49,119 - £58,265 a year
- Full-time
- University
- Communication skills
- Annual leave
10d
Resourcing Assistant
Soiltechnics Ltd —Northampton
- From £22,000 a year
- Overtime
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Quick apply
2d
Temporary Project Assistant (Legal & Information Review)
Dalcour Maclaren —Bicester
- Free parking
- Annual leave
Quick apply
Data Product Manager
Barclays —Northampton
- Product management
- AI
6d
Technician, Development and Test (UK) – Full Time
Drive System Design —Leamington Spa
- Full-time
- Project management
- Continuous improvement
- Free parking
Assistant Cost Planner
Berkeley Group —Milton Keynes
- Databases
- Analysis skills
- Analytics
- Annual leave
Quick apply
7d
Finance Officer
The Swan School —Oxford
- £28,844 - £31,494 a year
- Team management
- Budgeting
- Communication skills
7d
Senior Product Designer
Joma Jewellery and Katie Loxton —Banbury
- Monday to Friday
- Hybrid work
- Mentoring
- Leadership
- Work from home
- Employee discount
FTC Assistant Accountant
OXTS —Bicester
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Quick apply

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IT Support Assistant

Viewpoint Videos Ltd
Thame

Quick apply

Job details

Permanent | Full-time
£27,000 - £29,000 a year
1 hour ago

Benefits

Free parking
Casual dress
On-site parking

Qualifications

CRM software
Technical troubleshooting
Desktop support
Google Suite
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
GCSE
Ticket management
Microsoft Office Suite
Bachelor's degree
Computer hardware
Remote access software
Ticket management systems
Computer networking
Organisational skills
TeamViewer
Customer support
Customer interaction
Communication skills
Remote diagnostics

Full job description

Job Description

We are looking for a practical, customer-focused IT Support Assistant to join our support team in Thame. Providing remote technical support and email support to our clients and end user customers, with occasional small assembly and set-up tasks when support workload allows.

You will be the first point of contact for customer support requests, helping customers resolve technical issues by phone, email and remote assistance. Customer service and ticket resolution are the priority of this role, so you will need to be organised, responsive and confident managing support tickets through to completion.

About the Role

This role would suit someone who enjoys solving problems remotely, communicating clearly with customers and staying organised across multiple ongoing support cases.

Key Responsibilities

Provide excellent customer service and first-line technical support by phone, email and remote assistance.
Create, update, manage and resolve customer support tickets, ensuring issues are accurately documented and followed through to completion.
Diagnose and troubleshoot hardware, software and connectivity issues remotely, escalating more complex cases where needed.
Handle email-based support queries from end user customers, responding promptly and professionally.
Keep customers informed throughout the support process with clear, professional communication.
Complete small assembly and set-up tasks (e.g. preparing devices and basic component fitting) when support workload allows.
Maintain accurate records and documentation using Microsoft Office and Google Workspace.
Build, modify or refurbish IT hardware such as PCs.

Essential Skills and Experience

Previous experience in a technical support, IT helpdesk or customer service role.
Experience using remote support tools (e.g. TeamViewer), ticketing systems or CRM software.
Networking knowledge, including IP addresses, internet/Wi-Fi connections and router troubleshooting.
Familiarity with configuring, imaging or maintaining Windows PCs.
A strong customer-focused attitude and excellent written and verbal communication skills.
Good working knowledge of Windows PCs and general computer hardware.
Ability to diagnose and troubleshoot common technical issues remotely.
Confidence using Microsoft Office and/or Google Workspace.
Good organisational skills and the ability to manage multiple open tickets at once.
Ability to work independently and stay calm under pressure.
Flexibility to work weekdays, weekends and on-call evening shifts based on operational requirements.

Desirable Skills

Interest in cameras, computer vision, hardware products or embedded systems.

Training and Support

Previous experience in a directly similar role is helpful but not essential. Full product and process training will be provided, including support workflows and customer systems.

What We Are Looking For

We are looking for someone reliable, organised and keen to learn, with a positive attitude and a genuine interest in helping customers remotely. You should enjoy problem-solving and take pride in accurate, well-documented work.

How to Apply

If this sounds like the right opportunity for you, please apply with your CV and a short note outlining why you are interested in the role.

We welcome applications from candidates with different backgrounds and transferable experience. If you meet most of the requirements and are keen to learn, we would still like to hear from you.

Benefits

Casual dress
Free parking
On-site parking

Work Authorisation

United Kingdom (required)

Work Location

In person

Pay: £27,000.00-£29,000.00 per year

Benefits:

Casual dress
Free parking
On-site parking

Ability to commute/relocate:

Thame OX9 3BX: reliably commute or plan to relocate before starting work (required)

Education:

GCSE or equivalent (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

technical assistant jobs in greatworth, nth

IT Support Assistant

Assistant Installer - Stone & Quartz Worktops

Digital Press Operator - HP 25k/200k

Assistant Building Inspector (Building Control)

IT Support Assistant

Machine Operator Assistant

Assistant Installation Manager

Architectural Assistants & Newly Qualified Architects — Haines Gadd Greaves, Cotswolds

PMO

Technical Product Owner

Assistant Driller

Assistant University Safety Officer - Hazardous Agents

Resourcing Assistant

Temporary Project Assistant (Legal & Information Review)

Data Product Manager

Technician, Development and Test (UK) – Full Time

Assistant Cost Planner

Finance Officer

Senior Product Designer

FTC Assistant Accountant

I want to receive the latest job alerts for technical assistant in greatworth, nth

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