Technical support advisor Work, Jobs in Chaddesden, Dby (with Salaries)

Technical customer Support Advisor
Blauberg UK —Leicester
- £28,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
9d
Customer Service Advisor - Nottingham
HM Revenue and Customs —Nottingham
- £28,016 a year
- Part-time
- Hybrid work
- Basic maths
- No experience needed
- English
- Annual leave
- Work from home
4d
Workshop Controller
cinch —Derby
- Up to £37,000 a year
- Monday to Friday
- Quality control
- Employee assistance programme
Quick apply
13d
SHE Advisor - 6-Month Fixed Term Contract
SC Johnson Professional —Denby
- Full-time
- Communication skills
- Free parking
- Annual leave
Customer Services Advisor
Metropolitan Thames Valley —Beeston
- £29,025 - £30,553 a year
- Full-time
- Free parking
Quick apply
4d
Customer Service Advisor
Cromwell —Leicester
- Full-time
- Customer service
- Microsoft Office
- Power tools
- Annual leave
- Employee assistance programme
Environment and Farming Advisor (Maternity Cover)
Trent Rivers Trust —Derby
- From £31,141 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Flexitime
Quick apply
11d
Senior Safety and Risk Consultant
Assystem —Derby
- Analysis skills
- Mentoring
- Communication skills
6h
Talent Acquisition Advisor
BWB Consulting —Nottingham
- Hybrid work
- Social media management
- IT
- AI
Parts Advisor
GUNN JCB LIMITED —Ashbourne
- Full-time
- In-person
- Communication skills
- Annual leave
Quick apply
7d
Senior Data Analyst
Capital One UK —Nottingham
- Full-time
- Hybrid work
6d
HR Advisor (fixed term contract)
SOCOTEC UK & Ireland —Burton-On-Trent
- Full-time
- Hybrid work
- Administrative experience
- Travel
- Human resources
- Employee assistance programme
- Employee discount
Quick apply
12h
Head of Paraplanning
Cooper Parry —Derby
- Full-time
- Leadership
- Communication skills
Paraplanner
Cooper Parry —Derby
- Full-time
- Analysis skills
Customer Service Advisor Apprenticeship – Beechwood Mazda Derby
Calex UK —Derby
- Full-time
- Customer service
- English
- IT
HR Advisor - 12 Month FTC
Cromwell —Leicester
- Full-time
- Human resources
- Recruiting
- Organisational skills
- Annual leave
- Employee assistance programme
4d
Health Economist (Technical Lead)
MTech Access Limited —Long Eaton
- Full-time
- Hybrid work
- Business development
- Team management
- Quality control
- Employee assistance programme
Quick apply
14d
Manager Administration Consulting
Brightwell —Chesterfield
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Employee assistance programme
- Life insurance
Technical Sales Advisor
LKQ Corporation —Chesterfield
- Full-time
- Customer service
- ERP systems
- Annual leave
- Employee assistance programme
6d
Finance Business Partner
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- Microsoft Excel
- ERP systems
- IT
Quick apply

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technical support advisor jobs near chaddesden, dby

Technical customer Support Advisor

Blauberg UK
Leicester

Quick apply

Job details

Permanent | Full-time
£28,000 a year
9 days ago

Benefits

Free parking
Casual dress
Annual leave
Company pension
On-site parking

Qualifications

Live chat
CRM software
Technical troubleshooting
Customer service call handling
Mobile applications
Equipment installation and commissioning
Zendesk
Wiring schematics interpretation
Technical writing
Communication skills
Help desk

Full job description

Job Description:

Technical Customer Support Advisor (Ventilation Systems)

Location: Leicester UK -
Employment Type: Full-Time
Salary: £28K, based on experience

About Us

Blauberg UK are the UK branch of Blauberg Group, A global leader in ventilation solutions, specialising in energy-efficient residential and commercial Fans, Ventilation units and systems. Our mission is to improve indoor air quality through innovative, reliable products — supported by exceptional technical guidance. We are now looking for a knowledgeable Technical Customer Support Advisor to help installers, contractors, and end-users get the best from our products.

Role Overview

In this role, you will provide front-line technical support to customers using our fans, ventilation units, controls, and associated digital tools. You’ll assist with wiring information, installation guidance, system troubleshooting, and phone-based app support. This position is ideal for someone with a practical, hands-on mindset and the ability to translate technical details into clear instructions. This role is primarily in-house at Desk & Workshop, you may occasionally be required to go to site

Key Responsibilities

Provide technical support to customers via phone, email, and live chat
Guide installers and end-users through wiring diagrams, control setups, and configuration tasks
Deliver phone-based app support, including connectivity troubleshooting and user guidance
Assist customers with product setup, commissioning, and operational best practices
Diagnose ventilation system issues and escalate complex cases to engineering teams
Maintain accurate and detailed records of customer interactions
Contribute to support documentation, wiring guides, FAQs, and training materials
Identify recurring issues or customer feedback and relay insights for product development
Visit customer sites to assist with fault finding, warranty repair and provide set-up and mobile / wifi based connectivity support

Skills & Experience

Essential:

Experience in a technical support, field service, or ventilation/HVAC-related role
Good understanding of electrical wiring basics and the ability to interpret basic wiring diagrams
Strong problem-solving skills and the ability to explain technical information clearly
Confident communicator with excellent phone and written communication skills
Comfortable supporting mobile apps, Bluetooth/Wi-Fi connectivity, and basic network queries
Ability to work independently and manage multiple priorities

Desirable / Optional:

Familiarity with single-room ventilation, MVHR, extract systems, or air quality products
Experience supporting installers, contractors, or facilities teams
Experience using CRM/helpdesk platforms (e.g., Zendesk, Salesforce)
Electrical or HVAC qualifications

What We Offer:

Competitive salary and benefits package
Opportunities for technical training and professional development
Supportive team culture with opportunities to progress
20 days annual leave ( + 1 day for every year worked after the qualifying period, up to 25 days ) + bank holidays

Job Type: Full-time

Benefits:

Company pension
On-site parking

Pay: £28,000.00 per year

Benefits:

Casual dress
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

technical support advisor jobs in chaddesden, dby

Technical customer Support Advisor

Customer Service Advisor - Nottingham

Workshop Controller

SHE Advisor - 6-Month Fixed Term Contract

Customer Services Advisor

Customer Service Advisor

Environment and Farming Advisor (Maternity Cover)

Senior Safety and Risk Consultant

Talent Acquisition Advisor

Parts Advisor

Senior Data Analyst

HR Advisor (fixed term contract)

Head of Paraplanning

Paraplanner

Customer Service Advisor Apprenticeship – Beechwood Mazda Derby

HR Advisor - 12 Month FTC

Health Economist (Technical Lead)

Manager Administration Consulting

Technical Sales Advisor

Finance Business Partner

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