Home solutions advisor Work, Jobs in Wolverhampton, Wmd (with Salaries)

Customer Services Advisor
Wolverhampton Homes —Wolverhampton
- £26,753 - £28,741 a year
- Full-time
- Customer service
18h
Technical Trainer (Solar, Battery Storage & more)
SolaX Power UK Ltd —Atherstone
- From £40,000 a year
- Full-time
- IT
- Communication skills
- Teaching
- Free parking
- Flexitime
Quick apply
10d
Sales Advisor
The AA —Oldbury
- £26,750.04 a year
- Full-time
- Annual leave
- Employee assistance programme
3d
Sales Advisor
True to you direct limited —Birmingham
- Part-time
- Sales
- Customer service
- Salesforce
- Work from home
Quick apply
10d
Senior Leasehold Property Manager
Department for Work and Pensions —Birmingham
- £57,946 - £68,205 a year
- Overtime
- Hybrid work
- Management
- Analysis skills
- Presentation skills
- Annual leave
- Employee assistance programme
Health & Safety Advisor
Citizen Housing Group —Birmingham
- £46,877 a year
- Full-time
- Maintenance
- Travel
- Construction experience
- Annual leave
Quick apply
8d
Registered Care Manager
McCarthy & Stone —Wolverhampton
- Up to £44,000 a year
- Weekend availability
- Management
- Care experience
- Team management
- Employee discount
- Life insurance
Quick apply
12d
SALES ADVISOR - BIRMINGHAM BULLRING (FULL-TIME)
H&M —Birmingham
- Weekend availability
- Employee assistance programme
- Employee discount
Quick apply
3d
Mortgage Advisor LEADS PROVIDED
The Finance Family —Birmingham
- £24,420.00 - £75,510.19 a year
- Full-time
- Hybrid work
- Basic maths
- Financial services
Quick apply
Senior Reward Manager - Executive Compensation & Equity Incentives
Syensqo —Oldbury
- £136,000 - £171,000 a year
- Remote
- Microsoft Excel
- Project management
- Accounting
- Language training provided
Quick apply
14d
Building Information Modelling (BIM) Support
Department for Work and Pensions —Birmingham
- £38,772 - £39,621 a year
- Overtime
- Hybrid work
- AutoCAD
- Microsoft Office
- Presentation skills
- Annual leave
- Employee assistance programme
10d
Senior Technical Lead
Department for Work and Pensions —Birmingham
- £75,026 - £92,522 a year
- Overtime
- Hybrid work
- Azure
- DevOps
- AWS
- Annual leave
- Employee assistance programme
3d
Lead Service Designer
Department for Work and Pensions —Birmingham
- £75,026 - £80,267 a year
- Overtime
- Hybrid work
- Presentation skills
- Annual leave
- Employee assistance programme
13d
Investigations Manager – Core Business - Welsh Desirable
Independent Office for Police Conduct —Birmingham
- £64,301 a year
- Hybrid work
- Analysis skills
- Presentation skills
- Continuous improvement
- Annual leave
- Employee assistance programme
14h
Learning & Development Consultant
Softcat —Birmingham
- Hybrid work
- School
- Flexible schedule
13d
Chiller Engineer
Mitsubishi Electric —Birmingham
- £45,000 - £50,000 a year
- Full-time
- Maintenance
- Microsoft Office
- HVAC
- Free parking
- Employee assistance programme
Quick apply
8d
Learning and Organisational Development Advisor
Platform Housing —Birmingham
- £33,284 - £36,982 a year
- Travel
- Leadership
2d
Automation Platform Lead
Halfords —Redditch
- Full-time
- Hybrid work
- Azure
- Annual leave
- Employee discount
Lead Technical Architect
Department for Work and Pensions —Birmingham
- £75,026 - £99,836 a year
- Overtime
- Hybrid work
- Management
- Presentation skills
- Leadership
- Annual leave
- Employee assistance programme
10d
Director, Data Architecture, Global
Deloitte —Birmingham
- Hybrid work
- Azure
- Salesforce
- Machine learning

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Customer Services Advisor

Wolverhampton Homes -
Wolverhampton

Apply Now

Job details

Permanent | Full-time
£26,753 - £28,741 a year
18 hours ago

Qualifications

Customer service

Full job description

Job Introduction

Customer Service Advisor

Salary: £26,753 - £28,741

Hours: 37 hours per week

Location: Wolverhampton

Job Type: Permanent

Overview:

We have an exciting opportunity to join our Customer Contact & Access team as a Customer Service Advisor. This role is ideal for individuals who are passionate about delivering excellent customer service and want to make a real difference in our customers' lives.

Are you passionate about helping people and delivering outstanding customer experiences? We're looking for a Customer Service Advisor to join our friendly and supportive Customer Contact & Access Team. In this rewarding role, you'll be the first point of contact for our customers, providing advice, support, and solutions that genuinely make a difference to people's lives every day. If you thrive in a fast-paced environment, enjoy helping others, and want to be part of a team that puts customers first, we'd love to hear from you.

Key Responsibilities:

Be the first point of contact for customers, providing right first-time advice and support over the phone, email, social media and our customer portal on a wide range of housing-related services.
Promote the use of our online services with customers where possible, to support the digital agenda.
Provide a friendly and professional service to respond to customer enquiries, taking time to understand their issues and to resolve at the earliest point.
Responsible for logging and monitoring customer enquiries and referring to other teams where further input may be needed.

About you:

Can you demonstrate significant experience of working in a customer service role?
Are you able to work under pressure, acting resiliently, in a fast- paced environment?
Do you have a willingness to undertake training and ongoing development to progress?

Our organisation:

We are committed to making the city an even better place to live, providing good quality homes in safe, welcoming neighbourhoods. We believe that everyone in Wolverhampton Homes can play their part in making this happen - with the right support. Whether you're just getting started in your career or looking for your next step, you've come to the right place.

Equality and Diversity:

We are proud of our diverse workforce, representative of the city we serve, and we believe that people perform best when they can be themselves. Diversity and inclusion are key to our success, and we encourage colleagues to join our equality forums.

Our top priority is finding the best person for each role and for our company. If you are interested in the position, are customer-focused and solutions-oriented, we would encourage you to apply even if you do not believe you meet each of the necessary criteria or required qualifications.

We reserve the right to close this advert prior to the advertised closing date, should a large number of applications be received.

Reports To: Customer Experience Team Leader

Closing date: 29 July 2026

Interview dates: 12 August and 13 August 2026

Contact for an informal discussion / more information:

Customer Experiences Team Leaders on [email protected]

Apply Now

Refine Your Search

home solutions advisor jobs in wolverhampton, wmd

Customer Services Advisor

Technical Trainer (Solar, Battery Storage & more)

Sales Advisor

Sales Advisor

Senior Leasehold Property Manager

Health & Safety Advisor

Registered Care Manager

SALES ADVISOR - BIRMINGHAM BULLRING (FULL-TIME)

Mortgage Advisor LEADS PROVIDED

Senior Reward Manager - Executive Compensation & Equity Incentives

Building Information Modelling (BIM) Support

Senior Technical Lead

Lead Service Designer

Investigations Manager – Core Business - Welsh Desirable

Learning & Development Consultant

Chiller Engineer

Learning and Organisational Development Advisor

Automation Platform Lead

Lead Technical Architect

Director, Data Architecture, Global

I want to receive the latest job alerts for home solutions advisor in wolverhampton, wmd

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