Patient access Work, Jobs in Pontesbury, Shr (with Salaries)

Clerical Officer - Outpatient Scheduling Team
The Shrewsbury and Telford Hospital NHS Trust —Shrewsbury
- £25,272 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
10d
Healthcare Assistant - Ward
Nuffield Health —Shrewsbury
- Up to £25,799.16 a year
- Weekend availability
- Databases
- Patient care
- Organisational skills
- Employee discount
- Gym membership
2d
Case Administrator - Shrewsbury
HM Prison & Probation Service —Shrewsbury
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
Dispenser
Boots —Shrewsbury
- £13.92 - £16.64 an hour
- Weekend availability
- IT
- Employee assistance programme
- Employee discount
Assistant Charity Shop Manager
Midlands Air Ambulance Charity —Telford
- £12,804.50 a year
- Part-time
- Customer service
- Supervising experience
- IT
- Store discount
- Health & wellbeing programme
Quick apply
Digestive Health Centre Administrative Assistant
The Shrewsbury and Telford Hospital NHS Trust —Shrewsbury
- £25,272 a year
- Full-time
- Administrative experience
- Typing
8d
Practice Manager
mydentist —Welshpool
- Full-time
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Support Worker
Active Care Group —Oswestry
- £12.75 - £13.75 an hour
- 12 hour shift
- No experience needed
- Paid training
- Annual leave
Quick apply
8d
Activities Co-ordinator
Shropshire Respite Centre —Market Drayton
- £13.00 - £14.50 an hour
- No weekends
- Computer literacy
- In-person
- Communication skills
- Free parking
- Sick pay
Quick apply
9d
Healthcare Assistant - North Wales – Betsi Cadwalader
Marie Curie —Wrexham
- £26,300 a year
- Part-time
- Hospice
- Communication skills
- Annual leave
Quick apply
9d
Qualified Dental Nurse
mydentist —Telford
- £13.94 - £15.41 an hour
- Part-time
- Employee assistance programme
- Employee discount
Quick apply
Dispensing Optician Practice Manager
Hakim Group —Madeley
- £30,000 - £35,000 a year
- Full-time
- Employee discount
Community Staff Nurse - North East IDT
Shropshire Community Health NHS Trust —Hodnet
- £32,073 - £39,043 a year
- Full-time
- Patient care
1d
Part Time Veterinary Surgeon
Medivet Group Ltd —Telford
- Part-time
- Annual leave
- Employee discount
Equine Veterinary Surgeon
IVC —Shrewsbury
- Up to £50,000 a year
- Surgery
- Communication skills
- Employee discount
Veterinary Surgeon - Large/Farm Animal
IVC —Oswestry
- Up to £65,000 a year
- Part-time
- Communication skills
- Employee discount
Lead Veterinary Surgeon
IVC —Oswestry
- £40,000 - £75,000 a year
- Full-time
- Leadership
- Communication skills
- Employee discount
Lead Veterinary Surgeon
Animal Trust —Telford
- Up to £73,544 a year
- Management
- Mentoring
- Communication skills
- Annual leave
- Employee discount
Locum Dentist
mydentist —Telford
Quick apply
6d
Patient Services Administrator (Extended Access)
Churchmere Medical Group —Ellesmere
- £13.25 an hour
- Part-time
- Administrative experience
- Front desk
- In-person
- Store discount
- Employee discount
Quick apply
1d

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Clerical Officer - Outpatient Scheduling Team

The Shrewsbury and Telford Hospital NHS Trust -
Shrewsbury

Apply Now

Job details

Full-time
£25,272 a year
10 days ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Customer service
Patient appointment coordination
GCSE
Administrative support experience
Microsoft Office Suite
Patient service
Microsoft Office
Administrative experience
Appointment booking and call handling
Organisational skills
NVQ
Communication skills
Time management

Full job description

This is an exciting opportunity for an individual to play a key role in delivering a high quality service at The Shrewsbury and Telford Hospital NHS Trust. The NHS is a well-respected and globally recognised employer. Patient access is the ideal place to work if you are looking for a career working within the Trust.

Possession of GCSE qualifications of grade 4 or above in English Language and Maths or equivalent, along with a good supporting education are all essential. Customer Service or Business Administration NVQ's are desirable. However the Trust will offer the opportunity for the successful applicant to gain these qualifications within their job role.

Previous administrative experience including previous Booking or Appointment experience would be beneficial, but is not essential as full training will be provided. Working knowledge of using Microsoft Office applications, an understanding of data protection and maintaining strict confidentiality in the healthcare setting are all essential, together with excellent organisational and communication skills, flexibility, good time management and the ability to work as part of a team.

Based in a busy call centre environment at Sentinel Park, Shrewsbury, the department is responsible for managing the bookings of outpatient appointments and procedures.

The successful post holder will work closely with managers and staff at all levels to help develop and maintain a high quality Patient Access Service. The post holder will be working within the busy Booking and Scheduling Department based at Sentinel Park, Shrewsbury

The successful applicant will be a strong team player, highly organised with the ability to manage their own workload as well as being flexible enough to support colleagues.

The Booking and Scheduling department manage Outpatient and Inpatient appointments across The Shrewsbury and Telford Hospital NHS Trust, taking approximately 1000 calls from patients per day. Successful candidates will have specific areas of responsibility, including waiting list management, clinic rescheduling as well as inquiries from all manner of colleagues and patients.

We are a large team of over 40 and provide a booking service for Outpatients across our main sites, The Royal Shrewsbury Hospital and The Princess Royal Hospital, Telford. The team is often the first point of contact our patients have with the Trust and providing high quality service is essential to ensure that they begin their pathway with us safely.

Our Poppy’s Promise Commitment

We believe that compassionate care sits at the heart of everything we do. Every member of our team — clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.

For full duties and responsibilities please refer to the attached document entitled Job Description.

Apply Now

Refine Your Search

patient access jobs in pontesbury, shr

Clerical Officer - Outpatient Scheduling Team

Healthcare Assistant - Ward

Case Administrator - Shrewsbury

Dispenser

Assistant Charity Shop Manager

Digestive Health Centre Administrative Assistant

Practice Manager

Support Worker

Activities Co-ordinator

Healthcare Assistant - North Wales – Betsi Cadwalader

Qualified Dental Nurse

Dispensing Optician Practice Manager

Community Staff Nurse - North East IDT

Part Time Veterinary Surgeon

Equine Veterinary Surgeon

Veterinary Surgeon - Large/Farm Animal

Lead Veterinary Surgeon

Lead Veterinary Surgeon

Locum Dentist

Patient Services Administrator (Extended Access)

I want to receive the latest job alerts for patient access in pontesbury, shr

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