Technical support Work, Jobs in Waverton, Chs (with Salaries)

Internal IT Technician
Datel Computing —Warrington
- £27,500 a year
- Full-time
- SharePoint
- In-person
- Communication skills
- Health & wellbeing programme
- Referral programme
Quick apply
6h
Internal IT Technician
Datel —Warrington
- Communication skills
13d
ICT Technician
The Heath Family Trust —Whiston
- £28,142 - £31,022 a year
- Full-time
- Travel
- In-person
- School
Quick apply
7d
Junior IT Service Desk Representative (Apprentice)
Primary Goal —Chester
- £23,000 - £25,000 a year
- Full-time
- Computer Science
- Data entry
- Communication skills
Quick apply
14d
Customer Service Representative
MSite —Liverpool
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
Service Desk Engineer
Causeway Technologies —Birkenhead
- Hybrid work
- Management
- Customer service
- Windows
- Annual leave
- Employee assistance programme
Quick apply
IT & Lab Systems Support Analyst
Accountrivia Ltd —Liverpool
- Full-time
- English
- Windows
- IT
Quick apply
Senior Technical Support Engineer
Yunex Traffic —Leigh
- Overtime
- Microsoft Outlook
- Microsoft Office
- Driving
Deskside Engineer
Survitec Group Limited —Birkenhead
- Full-time
- Communication skills
- Employee assistance programme
1d
Network Support Planner - Part Time 30 hours. 12 months FTC.
Iceland —Deeside
- Part-time
- Microsoft Excel
- Microsoft Office
- Communication skills
- Store discount
- Work from home
1st line Service Desk Agent
Cybertill —Prescot
- £24,975.05 a year
- 8 hour shift
- Hybrid work
- Customer service
- IT
- Communication skills
- Free parking
- Sick pay
Mainframe Service Operator
Barclays —Knutsford
- 12 hour shift
- Maintenance
- Continuous improvement
- Linux
Senior IT Support Specialist / Project Engineer MSP
Equasys —Warrington
- £42,000 - £50,000 a year
- Full-time
- Travel
- Mentoring
- Communication skills
- Free parking
- Paid training
Quick apply
4h
Agentic Platform Architect / Systems Administrator
BGBx —Liverpool
- £65,000 - £75,000 a year
- Remote
- Azure
- DevOps
- Master's degree
- Annual leave
- Life insurance
Quick apply
IT Support Analyst (On Site)
Infopro Digital Services Limited —Ellesmere Port
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Quick apply
Junior Support Specialist
Booking Experts —Chester
- Hybrid work
- Hospitality
- Customer service
- Hotel
- Annual leave
Technical Support (Telecoms) - 2nd Line
Radius Limited —Crewe
- Full-time
- Computer networking
Quick apply
1d
IT Support Engineer
Eurolaser technologies —Chester
- £2,000 - £2,500 a month
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Technical Support (Telecoms) - 1st Line
Radius Limited —Crewe
- Full-time
- Employee assistance programme
Quick apply
2d
Technical Support Agent Level 2
Custodia Technology Limited —Knutsford
- £32,000 a year
- Weekend availability
- Computer Science
- Bachelor's degree
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
13d

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Internal IT Technician

Datel Computing
Warrington

Quick apply

Job details

Permanent | Full-time
£27,500 a year
6 hours ago

Benefits

Health & wellbeing programme
Cycle to work scheme
Company pension
Referral programme
On-site parking

Qualifications

Technical troubleshooting
Desktop support
TCP
Stakeholder collaboration
Ticket management
Microsoft Exchange
Computer hardware
Ticket management systems
SharePoint
IP networking
Customer support
Application support
SaaS
Communication skills
Active Directory
Intune
Mobile devices

Full job description

Role Overview

This is an entry level role that would be ideal for a college leaver, or a recently qualified apprentice. The Internal IT Technician plays a key role in delivering reliable, secure and efficient technology services across the business. Working within the Internal IT team, you will provide first and second line technical support, administer Microsoft 365 and endpoint technologies, and assist with maintaining the organisation's IT infrastructure.

You will be responsible for ensuring colleagues receive an excellent IT support experience while contributing to the continual improvement of our technology services, security posture and operational efficiency. This role offers exposure to a broad and growing range of Microsoft technologies and provides opportunities to contribute to IT projects and business improvement initiatives.

What You'll Do

On a daily basis you will be responsible for providing for any laptop / printer / mobile device issues, monitoring a support-based ticket system, supporting colleagues to resolve their issues. The role also requires supporting Windows OS systems including common applications support, hardware diagnosis and repair and some SaaS & server management.
You will also be required to train end users on usage of computer hardware and software, build out supporting documentation and ensure it is kept up to date. You will be the go-to-person for onboarding, movers and offboarding users, laptop configuration, setup and refreshes.

What To Bring

We’re looking for a personable problem solver capable of supporting end-users both in person and remotely. Someone who, along with a genuine curiosity to improve their technical knowledge and research new product capabilities, has some prior experience in a Modern Workplace, Technical Support or similar role. You will have exposure to handling issues in M365, Windows OS and basic knowledge in networking, system administration and information security.
You must have excellent communication skills, be able to deliver to deadlines and be prepared to go the extra mile, to exceed expectations and be able to multitask and prioritise effectively in a fast-paced environment.

All offers of employment with Datel are subject to a Right to Work Check.

What We Offer In Return

Datel is a successful tech and services business that is here to help you to achieve your full potential. Potential is more than just a word to us, it’s our purpose.

We help our customers realise their ambitions through creative Sage solutions. And every member of the Datel team is encouraged to thrive by providing the support and broadest possible opportunities, within an aspirational, accessible, inclusive, and progressive culture.

You’ll be joining a highly skilled and collaborative Internal IT team that is focused on quality, and great customer service to our colleagues in a timely manner, working to find solutions that fit their requirements that contribute to Datel’s success. You’ll be joining the team due to business growth, so you’ll have the support of others in the team.

You’ll report into and work closely with the Business Systems Manager, Ben Midwinter (https://www.linkedin.com/in/benmidwinter/) and work collaboratively with the rest of the Internal IT team which is made up two Internal IT Engineers, an Applications Consultant and a CRM Consultant.

Success will be measured in your ability to work both independently and as part of a team, collaboration with others and the support you provide to our end users. You will be required to provide support to all stakeholders within the business, collaborate with external vendors. We provide the infrastructure and hardware for our colleagues to provide support to our customers and work effectively, both remotely and in the office.

We love to get together and have a calendar of social events to build connection and collaboration across the team. We also care about our community and work closely with Sage’s Foundation offering charity and volunteering opportunities throughout the year.

Skills, Experience and Attributes

Essential

Previous experience working within an IT support environment.
Experience supporting Microsoft Windows 10 and Windows 11.
Experience supporting desktop, laptop and mobile devices.
Excellent troubleshooting and problem-solving skills.
Strong customer service and communication skills.
Ability to work as part of a team, as well as independently, prioritising your workload and managing multiple tasks effectively.

Desirable

Good understanding of Microsoft Entra ID (Azure Active Directory).
Basic networking knowledge including TCP/IP, DNS and DHCP.
Understanding of Active Directory.
Knowledge of Microsoft Intune or other endpoint management solutions.
Good understanding of Microsoft Teams, Exchange Online, SharePoint and OneDrive.
Experience administering Microsoft 365 services.
Any exposure to monday.com SaaS platform would be beneficial.

Pay: £27,500.00 per year

Benefits:

Company pension
Cycle to work scheme
Health & wellbeing programme
On-site parking
Referral programme

Application question(s):

This role is office based, and our office is difficult to access via public transport. How do you plan on commuting to the office every day?

Work Location: In person

Quick apply

Refine Your Search

technical support jobs in waverton, chs

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