Software quality assurance manager Work, Jobs in Bristol, Eng (with Salaries)

Software Support Agent - Payroll
Zellis —Bristol
- Weekend availability
- Hybrid work
- Customer service
- Microsoft Office
- Travel
- Annual leave
Software QA Engineer
Zenovo —Bath
- £60,000 - £70,000 a year
- Full-time
- Continuous improvement
- Software development
- Agile
Quick apply
9d
Deputy Head of MIS
Bath College —Bath
- £47,523.33 - £51,765.80 a year
- Full-time
- Business development
- Analysis skills
- Project management
- Free parking
- Annual leave
7h
Digital Delivery Senior Automation Tester
Intellectual Property Office —Newport
- £47,766 - £58,575 a year
- Part-time
- Hybrid work
- Azure
- DevOps
- SQL
- Annual leave
5d
Nuclear Safety & Environment (NS&E) Group Lead
Framatome —Bristol
- Full-time
- English
- Microsoft Office
- Master's degree
- Annual leave
- Employee assistance programme
Quick apply
Mechanical Building Services Engineer
BAM Construction —Bristol
- Microsoft Excel
- Management
- No degree
Principal Civil Water Engineer
AtkinsRéalis —Bristol
- Full-time
- Hybrid work
- AutoCAD
- Engineering
- Microsoft Office
Audit Senior
Rekroot —Bristol
- £36,000 - £46,000 a year
- Full-time
- Analysis skills
- QuickBooks
- In-person
- Free parking
- Flexitime
Quick apply
11d
BDR Manager
Zellis —Bristol
- Hybrid work
- Sales
- Human resources
- Leadership
- Annual leave
Senior Civil Engineering roles
Mott MacDonald —Bristol
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Project management
- Employee discount
Senior Manager, Product Regulatory Affairs
KLA —Newport
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
- Annual leave
Civil Water Engineer
AtkinsRéalis —Bristol
- Full-time
- Hybrid work
- AutoCAD
- Engineering
- Microsoft Office
Site Agent
Coinford Ltd —Bristol
- Full-time
- Civil engineering
- Engineering
- First Aid Certification
Senior Etch Process Engineer
KLA —Newport
- Full-time
- Doctoral degree
- Master's degree
- Analysis skills
- Annual leave
9d
Medical Education Administrator (Appraisal)
Aneurin Bevan University Health Board —Cwmbran
- £28,819 - £31,626 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
2d
Technical Project Manager
Assoc-Tekno UK Ltd. —Bristol
- £35,241.58 - £74,640.89 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Oracle
- Health & wellbeing programme
- Flexitime
Quick apply
8d
Senior Software Engineer
QinetiQ —Bristol
- £60,750 - £67,500 a year
- Full-time
- Computer Science
- DevOps
- Engineering
- Employee discount
Manager - Copy Exactly! & Customer Change Notification
KLA —Newport
- Overtime
- Communication skills
- Annual leave
Senior Delivery Manager
Government Digital Service —Bristol
- £56,850 - £63,980 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
- Employee assistance programme
15h
Technical Project Lead
Stirling Dynamics —Bristol
- £45,000 - £72,500 a year
- Hybrid work
- Management
- C++
- Travel

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Software Support Agent - Payroll

Zellis -
Bristol

Apply Now

Job details

Permanent

Benefits

Annual leave
Company pension
Private medical insurance

Qualifications

Customer service
Technical support
Microsoft Office
Payroll
Customer support
AI

Full job description

About the role

As a Payroll Software Support Agent, you'll represent Zellis in both internal and customer-facing interactions, delivering high-quality, multi-channel support for our software solutions. You’ll work with a range of stakeholders including, HR/Payroll managers, Finance, IT professionals, to resolve issues, improve service delivery, and enhance the customer experience.

We will provide full product training, supported by your team, but you’ll need to be tech savvy ideally with a Payroll background and a thirst to learn with interest in developing a career in a software support environment.

For this role you will be expected to work hybrid, two days a week in the office. This role can be based from either our Bristol or Peterborough offices.

Key Responsibilities

Technical Support: Provide expert payroll related support across Zellis products, resolving software and data-related issues, and contributing to product improvement.
Case Management: Handle Payroll related support cases through to resolution, ensuring timely customer updates and SLA compliance while delivering a positive customer experience.
Knowledge Sharing: Knowledge Article creation.
Collaboration: Provide input in support team in meetings, follow defined support procedures, and help drive continuous improvement.
Travel & Flexibility: Occasional travel to Zellis/customer maybe required. Occasional on-call support (evenings/weekends) on a rota basis.

Skills & experience

Prior experience in a Payroll processing, advisory or customer support role with demonstrable knowledge of Payroll legislation and best practice
Proven experience in customer service or customer support role
Proficient with Payroll & case management software as well as the Microsoft suite of products
Experience with SLAs, KPIs, and customer satisfaction metrics (e.g., NPS)
A positive and curious mindset for AI-first working, embracing the impact that 'human+AI' can bring to the world. You’ll have started to use AI in a work and/or personal setting, with a basic understanding of the principles of AI and it’s positive potential and a desire to learn

Benefits & culture

At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services.

Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day:

Unstoppable together.
Always learning.
Make it count.
Think scale.

Our people are critical to our ongoing success; we’re proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you’ll have the chance to stretch and challenge yourself in an environment that’s varied, flexible and hugely supportive.

We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you’ll receive:

A competitive base salary.
25 days annual leave, plus your birthday off and the opportunity to buy additional holiday.
Private medical insurance.
Life assurance 4x salary.
Enhanced pension scheme with company contributions up to 8.5%.
A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.

Apply Now

Refine Your Search

software quality assurance manager jobs in bristol, eng

Software Support Agent - Payroll

Software QA Engineer

Deputy Head of MIS

Digital Delivery Senior Automation Tester

Nuclear Safety & Environment (NS&E) Group Lead

Mechanical Building Services Engineer

Principal Civil Water Engineer

Audit Senior

BDR Manager

Senior Civil Engineering roles

Senior Manager, Product Regulatory Affairs

Civil Water Engineer

Site Agent

Senior Etch Process Engineer

Medical Education Administrator (Appraisal)

Technical Project Manager

Senior Software Engineer

Manager - Copy Exactly! & Customer Change Notification

Senior Delivery Manager

Technical Project Lead

I want to receive the latest job alerts for software quality assurance manager in bristol, eng

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