The closing date is 9th Aug 2026
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Job summary
At Fareham Community Mental Health Team (CMHT) we are looking for a dynamic and confident Team Secretary to join our admin team.
The main focus of the job is to be Medical Secretary to the Consultant Psychiatrist. This involves arranging appointments, telephone calls to patients and other professionals, minuting meetings including weekly multidisciplinary team (MDT) and following up on tasks afterwards, assisting with prescription requests and typing letters using Big Hand. As part of the admin team you will also be expected to assist your team by covering reception and helping with other admin tasks that the team require.
Excellent skills in IT and microsoft packages is required. A friendly approachable personality is welcomed. You will be responsible for your workload.
We work with adults who have severe and enduring mental health issues, providing support to them in the community.
At present, the Trust is unable to offer Skilled Worker visa sponsorship for this post. Applicants must have the right to work in the UK at the time of application.
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Main duties, tasks & skills required
Produce letters from audio and handwritten notes, also reports to a high standard of accuracy
Book assessments and appointments, liaising with clinical staff
Comprehensive efficient secretarial support to the Consultant psychiatrist and wider team; handling correspondence, processing referrals, telephone enquiries
Organise meetings and minute, distributing these once typed
Assist in data collection for audits, reports, service performance
Receive telephone calls and correspondence from patients which you are responsible for dealing with whilst remaining calm and professional
Liaise with other professionals from this team and others
Update and add information to patients electronic notes and databases
Adhere to all statutory and mandatory training
Flexibility to assist in cross covering the duties of your colleagues as they will do for you
When appropriate, identify and escalate matters to senior management
Adhere to GDPR principles, you will be handling confidential information
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About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.
Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.
We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.
Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence
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Job description
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
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Person specification
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Qualifications
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Essential
GCSE in English and Maths level 4/C
RSA II or equivalent in typing/word processing
Competent in a range of computer software
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Desirable
RSA III in typing/word processing
Previous experience as a secretary
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Experience
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Essential
Experience as a PA/EA/secretary
Excellent interpersonal and communication skills both written and verbal
Ability to meet deadlines and work under pressure
Ability to work as part of a team, and able to deal with the general public
Autonomous worker without constant supervision
Train and potentially supervision new and junior staff
Audiotyping, minute taking
Adept at using computer packages
Deal with sensitive and confidential information
Call handling
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Desirable
Experience of working within a health setting
Medical terminology
Knowledge of Rio
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Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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For help with your application, contact:
Laura George
[email protected]
02381031573
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Pay scheme
Agenda for Change
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Band
Band 3
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Salary
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£25760.00 to £27476.00 Yearly
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Contract
Permanent
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Working pattern
Full-Time, Flexible Working
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Reference number
348-PSE-12098
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Job locations
Fareham Health Centre
Osborn Road
Fareham
Hampshire
PO16 7ER
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Attachments
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Job Description
Team Secretary CMHT JDPS.pdf – 277KB Opens in a new window
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