Technical document engineer Work, Jobs in Annesley, Ntt (with Salaries)

Systems Administrator
Thrive —Mansfield
- Full-time
- Hybrid work
- Continuous improvement
- SharePoint
- Leadership
Quick apply
3d
Senior Automation Engineer , EMA2 Reliability Maintenance Engineering
Amazon UK Services Ltd. —Mansfield
- Weekend availability
- AutoCAD
- Master's degree
- SQL
Junior Data Engineer - SQL Server & Data Platform (6-month fixed term contract)
Potter Clarkson —Nottingham
- Full-time
- Hybrid work
- Azure
- Computer Science
- DevOps
Quick apply
Systems Integration Engineer
Debrich Engineering and Digital Systems —Derby
- £42,000 - £43,000 a year
- Full-time
- Schematics
- Engineering
- English
Quick apply
11h
Embedded Software Engineer
Deep Sea Electronics Ltd —Sutton-In-Ashfield
- £30,460.29 - £50,064.59 a year
- Engineering
- Programmable logic controllers
- Bachelor's degree
- Free parking
- Life insurance
Quick apply
Product Engineer II
Aerodyn —Derby
- £45,000 - £55,000 a year
- Full-time
- Microsoft Excel
- Schematics
- CAD
Quick apply
Welding & Inspection Admin Support
National Gas —Belper
- £34,343 - £38,383 a year
- Full-time
- Microsoft Word
- Salesforce
- Databases
4d
Cybersecurity & Test Engineer
Zenovo —Nottingham
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Electrical Engineering
Quick apply
8d
Generator Proposals Engineer
Rehlko —Heanor
- £50,000 - £85,000 a year
- Full-time
- Analysis skills
- Annual leave
- Employee discount
Automation Assistant
KNAPP U.K. Limited —Donington Park
- Full-time
- Computer literacy
- Warehouse experience
- Computer skills
Senior Process Engineer, Water
AECOM —Chesterfield
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
Hardware Reliability Engineer
Videojet —Nottingham
- Full-time
- English
- Continuous improvement
12d
HVAC Design Engineer
Assystem —Derby
- Hybrid work
- Schematics
- Engineering
- HVAC
Maintenance and Supply Chain Coordinator
DCRail —Derby
- £30,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Health & wellbeing programme
- Sick pay
Quick apply
Logistics Operations Engineer
KNAPP U.K. Limited —Donington Park
- Full-time
- Continuous improvement
- Travel
14d
External - AI Architect (m/f/*)
Solventum —Loughborough
- Full-time
- Computer Science
- Master's degree
- Machine learning
Tekla Detailer/Draughtsperson
B&K Hybrid Solutions Limited —Derby
- Full-time
- Microsoft Word
- Presentation skills
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
20h
Product Manager
Experian —Nottingham
- Full-time
- Hybrid work
- Agile
- Financial services
- Annual leave
Quick apply
Associate Structural Engineer
Evan Craig —Nottingham
- Master's degree
- Business development
- Bachelor's degree
EC&I Engineer
Assystem —Derby
- Hybrid work
- Engineering
- System design
- Travel

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technical document engineer jobs near annesley, ntt

Systems Administrator

Thrive -
Mansfield

Quick apply

Job details

Full-time
3 days ago

Qualifications

Microsoft Windows Server
Live chat
Technical troubleshooting
Incident management
Client engagement
Incident queue management
Ticket management
Incident documentation
Microsoft Exchange
Network infrastructure
Service restoration
Continuous improvement
CompTIA Network+
Technical support incident logging
SharePoint
Technical writing
IP networking
Customer interaction
IT incident logging
Root cause analysis
Leadership
Incident log maintenance
Communication skills
PowerShell scripting
PowerShell
CompTIA A+
Intune
Time management
Help desk

Full job description

About us:

Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon “next generation” services help us stand out amongst our peers. Thrive is on the look-out for individuals who don’t view their weekdays spent at “a job” but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you’re attracted to a “work hard, play hard” environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!!

Position Overview

System Administrators provide remote support across diverse, multi-tenant environments, handling escalated incidents and complex service requests. The role involves advanced troubleshooting, implementing changes, coordinating with other teams, and serving as an escalation point for engineers within the team, while maintaining clear client communication. Thrive seeks technically proficient professionals with strong verbal and written skills, a desire to learn across all aspects of IT, and the ability to thrive in a fast-paced, collaborative environment with broad technical exposure and opportunities for growth.

Responsibilities

Communicate with customers via phone, email, and chat in a timely, courteous, empathetic, and professional manner, providing clear updates and case status throughout the resolution process.
Perform secondary response and advanced troubleshooting of escalated customer issues, addressing single-user and system-impacting incidents while accurately documenting all actions in Thrive’s tools.
Analyze and document unfamiliar client server, workstation, and network environments to determine the fastest and most effective path to incident resolution.
Support and troubleshoot diverse computing environments across a wide range of business clients.
Perform rapid root-cause analysis of workstation-, server-, and network-level incidents, including complex and escalated issues.
Troubleshoot and resolve high-level workstation, server, and network incidents independently, following Thrive’s standard operating procedures and best practices.
Utilize appropriate software utilities and vendor- or application-specific tools to achieve timely resolution of customer incidents.
Set and manage client expectations throughout the troubleshooting process, providing appropriate updates, next steps, and demonstrating the correct level of urgency.
Communicate troubleshooting actions and resolutions clearly, using technical or non-technical language appropriate to the audience.
Provide guidance to clients on applications, Thrive best practices, and general infrastructure standards.
Develop, document, and help implement client standards based on Thrive best practices; evaluate client environments and identify opportunities for improvement.
Identify recurring issues and contribute to permanent resolutions through problem management and continuous improvement initiatives.
Review client environments for security best practices, proactively identifying risks and participating in change management activities.
Monitor and manage escalated service tasks, ensuring proper prioritization, documentation, and escalation.
Provide escalated support, mentoring, and technical leadership to other engineers, collaborating with team leadership to improve service delivery.

Requirements

3–5 years in IT support/operations, including MSP or multi-tenant experience.
Deep experience with Windows Server, Active Directory, Azure AD/Entra, Exchange/M365 admin, Intune, and SharePoint.
Competent in networking (Layer 2/3, VLANs, DHCP/DNS, NAT, site-to-site VPNs).
Experience with endpoint security (EDR/AV), backup/DR, patch management.
Proficient with PowerShell scripting and automation.
Strong incident management, change control, and documentation.
Excellent written and verbal communication, documentation, and time-management skills.
Ability to work independently and collaboratively in a team environment.
Availability to work after hours or participate in on-call rotations as required.
Excellent customer service skills

Optional Qualifications:

Willingness to visit nearby client sites when necessary, with the understanding that on-site visits may not always be required.

Preferred Certifications

CompTIA Network+ / A+
Microsoft Certified: Azure Administrator (AZ-104) or Microsoft 365 Administrator (MS-102)
ITIL v4 Foundation (modules).

Quick apply

Refine Your Search

technical document engineer jobs in annesley, ntt

Systems Administrator

Senior Automation Engineer , EMA2 Reliability Maintenance Engineering

Junior Data Engineer - SQL Server & Data Platform (6-month fixed term contract)

Systems Integration Engineer

Embedded Software Engineer

Product Engineer II

Welding & Inspection Admin Support

Cybersecurity & Test Engineer

Generator Proposals Engineer

Automation Assistant

Senior Process Engineer, Water

Hardware Reliability Engineer

HVAC Design Engineer

Maintenance and Supply Chain Coordinator

Logistics Operations Engineer

External - AI Architect (m/f/*)

Tekla Detailer/Draughtsperson

Product Manager

Associate Structural Engineer

EC&I Engineer

I want to receive the latest job alerts for technical document engineer in annesley, ntt

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