Account representative Work, Jobs in Bentley, Wmd (with Salaries)

Income Officer
Wolverhampton Homes —Wolverhampton
- £37,747 - £40,423 a year
- Full-time
- English
- Maths
- In-person
- Annual leave
2d
Assistant Project Surveyor
BAM UK & Ireland —Walsall
- Microsoft Word
- Microsoft Excel
- Contracts
8d
Entry-Level SDR (HF1348820)
Flourish —Solihull
- £28,000 a year
- Full-time
- Hybrid work
- CRM software
- Communication skills
Quick apply
Virtual Dental Key Account Manager
IQVIA —Birmingham
- Full-time
- Remote
- CRM software
- Computer literacy
- No degree
- Work from home
- Employee discount
Sales Development Representative
Lovey —Birmingham
- £25,000 - £30,000 a year
- Full-time
- Sales
Quick apply
Finance Business Partner
Walsall Council —Walsall
- £47,181 - £50,269 a year
- Full-time
- Hybrid work
- Analysis skills
- Annual leave
- Flexitime
3d
Entry-level Sales Development Representative (HF1339164)
Flourish —Stafford
- £28,000 - £34,000 a year
- Full-time
- CRM software
Quick apply
Income and Recovery Officer
Civic Recruitment Limited —Wolverhampton
- Full-time
- Continuous improvement
- Data entry
- Organisational skills
Quick apply
2d
Customer Service Representative
Ballicom Limited —Coventry
- £26,000 a year
- Full-time
- Customer service
- English
- In-person
Quick apply
11d
Manager - Business Development
Wesco —Lichfield
- Full-time
- Sales
- Bachelor's degree
- Travel
Area Sales
GAP Group —Birmingham
- Full-time
- Sales
- Microsoft Office
Estimator Defence
Turner & Townsend —Birmingham
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Quick apply
Business Development Director-Aerospace, Defence & Industrial
DSV —Swadlincote
- Full-time
- Business development
- No degree
- Manufacturing
- Annual leave
- Employee discount
Senior Project Surveyor
BAM UK & Ireland —Birmingham
- Microsoft Word
- Microsoft Excel
- Contracts
8d
Rent Officer
Civic Recruitment Limited —Bromsgrove
- £25.17 an hour
- Full-time
- Travel
- Mentoring
- Communication skills
Quick apply
9d
Digital Solutions Sales Representative
Doka —Kenilworth
- Up to £100,000 a year
- Full-time
- Remote
- Travel
- Business
- Communication skills
- Annual leave
- Life insurance
Client Services Representative
Moneycorp —Coventry
- Full-time
- Hybrid work
- Customer service
- Word processing
- English
Software Engineer | Associate | Birmingham | 2026
Goldman Sachs —Birmingham
- Full-time
- Computer Science
- Engineering
- Master's degree
- Employee assistance programme
Business Development Manager
E.ON UK Ltd —Coventry
- £75,000 - £80,000 a year
- Full-time
- Hybrid work
- Business development
- Organisational skills
- Contracts
Business Manager - 12-month FTC
Artifex Interior Systems Limited —Birmingham
- Temporary
- Microsoft Excel
Quick apply

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Income Officer

Wolverhampton Homes -
Wolverhampton

Apply Now

Job details

Permanent | Full-time
£37,747 - £40,423 a year
2 days ago

Benefits

Annual leave
Company pension

Qualifications

Client engagement
English
Arrears management
Maths
Tenancy sustainment support
Customer support
Customer interaction
Rent arrears recovery in social housing
Communication skills

Full job description

Job Introduction

Income Officer

Salary: £37,747 - £40,423 per annum

Hours: 37.5 hours per week

Location: This position is predominantly office-based, and community visits will be required. Candidates should not anticipate extensive remote working opportunities.

Job Type: Full-time, Permanent

Overview:

We're looking for a motivated and customer-focused Income Officer to join our Income Team. This is a rewarding role where you'll play a key part in helping customers sustain their tenancies, while ensuring rental income is collected effectively to support the delivery of essential housing services across the city.

No two days are the same. You'll work closely with customers to understand their circumstances, provide advice and support, agree sustainable payment arrangements and, where necessary, take appropriate recovery action. This is an excellent opportunity for someone who enjoys problem-solving, building relationships and making a positive difference in people's lives.

Key responsibilities:

Managing a caseload of rent accounts and taking proactive steps to maximise income collection.
Working with customers to prevent and reduce rent arrears through early intervention and support.
Negotiating realistic repayment arrangements and monitoring ongoing agreements.
Maintaining accurate tenancy and income records in line with organisational procedures.
Working collaboratively with internal teams and external agencies to achieve the best outcomes for customers.
Taking appropriate recovery action in accordance with policies, procedures and statutory timescales.

About you:

We're looking for someone who:

Has excellent communication and customer service skills.
Can build positive relationships while demonstrating empathy, professionalism and resilience.
Enjoys investigating issues, solving problems and identifying practical solutions.
Can confidently manage a varied workload and prioritise competing demands.
Has good administration and ICT skills, with the ability to maintain accurate records.
Has a good standard of Maths and English.

Benefits of working with us

We offer a range of great benefits, including:

25 days annual leave plus bank holidays, increasing with service, with the option to buy extra leave each year.
Excellent pension scheme through the Local Government Pension Scheme (LGPS).
Real Living Wage employer, ensuring fair and competitive pay.
Green travel options, including National Express discounts and cycle‑to‑work scheme.
Learning and development support, including access to My Learning Hub and progression opportunities.

You can find more details about our full benefits package on our website, showcasing everything we offer to support your wellbeing and development.

Our organisation:

We are committed to making the city an even better place to live, providing good quality homes in safe, welcoming neighbourhoods. We believe that everyone in Wolverhampton Homes can play their part in making this happen - with the right support. Whether you're just getting started in your career or looking for your next step, you've come to the right place.

Equality and Diversity:

We are proud of our diverse workforce, representative of the city we serve, and we believe that people perform best when they can be themselves. Diversity and inclusion are key to our success, and we encourage colleagues to join our equality forums.

Our top priority is finding the best person for each role and for our company. If you are interested in the position, are customer-focused and solutions-oriented, we would encourage you to apply even if you do not believe you meet each of the necessary criteria or required qualifications.

Reports to: Income Manager

Closing date: 18 August 2026

Interview date: 27 August 2026

Contact for an informal discussion / more information:
Lyndsay Stanford - Income Manager
[email protected]

Apply Now

Refine Your Search

account representative jobs in bentley, wmd

Income Officer

Assistant Project Surveyor

Entry-Level SDR (HF1348820)

Virtual Dental Key Account Manager

Sales Development Representative

Finance Business Partner

Entry-level Sales Development Representative (HF1339164)

Income and Recovery Officer

Customer Service Representative

Manager - Business Development

Area Sales

Estimator Defence

Business Development Director-Aerospace, Defence & Industrial

Senior Project Surveyor

Rent Officer

Digital Solutions Sales Representative

Client Services Representative

Software Engineer | Associate | Birmingham | 2026

Business Development Manager

Business Manager - 12-month FTC

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