Technical support occupations Work, Jobs in Bradley Stoke, Gls (with Salaries)

Software Support Agent - Payroll
Zellis —Bristol
- Weekend availability
- Hybrid work
- Customer service
- Microsoft Office
- Travel
- Annual leave
Technical Support Consultant
Zellis —Bristol
- Hybrid work
- English
- Human resources
- Annual leave
IT Support Technician
Minda Kubota Engineering & Farm Solutions Ltd —Bristol
- £30,000 - £45,000 a year
- Full-time
- Hybrid work
- English
- Windows
- Communication skills
- Health & wellbeing programme
- Flexitime
Quick apply
10d
1st Line IT Support Engineer
Mintivo Ltd —Chippenham
- £21,500 - £25,000 a year
- Weekend availability
- Microsoft Outlook
- Customer service
- Windows
- Referral programme
Quick apply
Technology Support Technician
Semperian Group —Bristol
- Up to £30,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Annual leave
2nd Line IT Support Technician
Ridge & Partners LLP —Bristol
- Full-time
- Windows
- Microsoft Office
- Travel
11d
IT Technician
Oasis Community Learning —Bristol
- £26,403 - £28,142 a year
- Full-time
- Customer service
- Travel
- Employee discount
- Gym membership
4d
Vacancy 1: Escalations Technician – 2nd/3rd Line Duties
EvolvIT —Bristol
- Azure
- Customer service
- Computer networking
Service Desk Engineer
IVC —Bristol
- Monday to Friday
- Hybrid work
- Microsoft Office
- IT
- Communication skills
- Employee discount
4d
Application Support Engineer (3rd Level)- Bristol
FDM Group —Bristol
- Hybrid work
- DevOps
- Agile
- Leadership
- Annual leave
9d
IT Service Desk Analyst
BTL IT Solutions Ltd. —Patchway
- £26,000 - £29,000 a year
- Full-time
- In-person
- Free parking
Quick apply
10d
IT Support Engineer
Executive Jet Support Ltd —Chippenham
- £25,000 a year
- Full-time
- SQL
- Computer networking
- SharePoint
- Free parking
- Employee assistance programme
Quick apply
Application Support Officer x2
Bristol City Council —Bristol
- £35,412 - £39,152 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Flexitime
5d
Customer Support Advisor
Zellis —Bristol
- Hybrid work
- Continuous improvement
- Travel
- Communication skills
- Annual leave
First Line Support and Sales
KERRIDGE COMMERCIAL SYSTEMS CORP —Bristol
- 8 hour shift
- ERP systems
- Windows
- Driving
Quick apply
Service Delivery Coordinator
ELA Comectronica Sarri Ltd. —Bristol
- £2,500 - £3,500 a month
- Full-time
- Customer service
- IT
- Communication skills
- Health & wellbeing programme
- Flexitime
Quick apply
10d
2nd Line IT Support Engineer
Mintivo Ltd —Chippenham
- Up to £33,000 a year
- Weekend availability
- Azure
- Software troubleshooting
- Customer service
- Referral programme
Quick apply
Schools Desktop Support Analyst
Torfaen County Borough Council —Torfaen
- £32,597 - £35,412 a year
- Full-time
- English
- IT
7d
Assessment Support Coordinator
Sopra Steria —Newport
- £27,781 - £30,000 a year
- Hybrid work
- Organisational skills
- IT
- Annual leave
3d
IT Technician (Gloucester)
Lift Schools —Stroud
- £30,755 - £32,888 a year
- Full-time
- Customer service
- Driving
- Travel
3d

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Software Support Agent - Payroll

Zellis -
Bristol

Apply Now

Job details

Permanent

Benefits

Annual leave
Company pension
Private medical insurance

Qualifications

Customer service
Technical support
Microsoft Office
Payroll
Customer support
AI

Full job description

About the role

As a Payroll Software Support Agent, you'll represent Zellis in both internal and customer-facing interactions, delivering high-quality, multi-channel support for our software solutions. You’ll work with a range of stakeholders including, HR/Payroll managers, Finance, IT professionals, to resolve issues, improve service delivery, and enhance the customer experience.

We will provide full product training, supported by your team, but you’ll need to be tech savvy ideally with a Payroll background and a thirst to learn with interest in developing a career in a software support environment.

For this role you will be expected to work hybrid, two days a week in the office. This role can be based from either our Bristol or Peterborough offices.

Key Responsibilities

Technical Support: Provide expert payroll related support across Zellis products, resolving software and data-related issues, and contributing to product improvement.
Case Management: Handle Payroll related support cases through to resolution, ensuring timely customer updates and SLA compliance while delivering a positive customer experience.
Knowledge Sharing: Knowledge Article creation.
Collaboration: Provide input in support team in meetings, follow defined support procedures, and help drive continuous improvement.
Travel & Flexibility: Occasional travel to Zellis/customer maybe required. Occasional on-call support (evenings/weekends) on a rota basis.

Skills & experience

Prior experience in a Payroll processing, advisory or customer support role with demonstrable knowledge of Payroll legislation and best practice
Proven experience in customer service or customer support role
Proficient with Payroll & case management software as well as the Microsoft suite of products
Experience with SLAs, KPIs, and customer satisfaction metrics (e.g., NPS)
A positive and curious mindset for AI-first working, embracing the impact that 'human+AI' can bring to the world. You’ll have started to use AI in a work and/or personal setting, with a basic understanding of the principles of AI and it’s positive potential and a desire to learn

Benefits & culture

At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services.

Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day:

Unstoppable together.
Always learning.
Make it count.
Think scale.

Our people are critical to our ongoing success; we’re proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you’ll have the chance to stretch and challenge yourself in an environment that’s varied, flexible and hugely supportive.

We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you’ll receive:

A competitive base salary.
25 days annual leave, plus your birthday off and the opportunity to buy additional holiday.
Private medical insurance.
Life assurance 4x salary.
Enhanced pension scheme with company contributions up to 8.5%.
A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.

Apply Now

Refine Your Search

technical support occupations jobs in bradley stoke, gls

Software Support Agent - Payroll

Technical Support Consultant

IT Support Technician

1st Line IT Support Engineer

Technology Support Technician

2nd Line IT Support Technician

IT Technician

Vacancy 1: Escalations Technician – 2nd/3rd Line Duties

Service Desk Engineer

Application Support Engineer (3rd Level)- Bristol

IT Service Desk Analyst

IT Support Engineer

Application Support Officer x2

Customer Support Advisor

First Line Support and Sales

Service Delivery Coordinator

2nd Line IT Support Engineer

Schools Desktop Support Analyst

Assessment Support Coordinator

IT Technician (Gloucester)

I want to receive the latest job alerts for technical support occupations in bradley stoke, gls

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